311 West Fox Street, Carlsbad, NM 88220, United States
#15 of 25 hotels in Carlsbad
Guests' ChoiceBased on 635 hotel reviews
8.1Cleanliness
8.7
Comfort
8.8
Location
8.7
Facilities
8.4
Staff
8.5
Value for money
8.6
Free Wifi
8.1
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End of dialog contentReviewed: October 20, 2023
Francisco
United StatesBeing an older couple we had difficulty getting the tv to work but the staff was really helpful and showed us how to work it
The is our 2 nd time so we like it a lot
Stayed in October 2023
Reviewed: October 18, 2023
Gail
United StatesThe room was newly renovated and very clean. We walked to dinner and had great breakfast down the road.
Stayed in October 2023
Reviewed: October 17, 2023
Shirin
United StatesWe got there at 6pm and were told — pretty rudely - by the check-in staff that we couldn’t check in for another hour. She recommended we go to a nearby restaurant - and it wasn’t open. The person who cleaned our room was nice. The next morning, the “breakfast” didn’t look decent or fresh.
Stayed in October 2023
Reviewed: October 17, 2023
Alfredo
United StatesThe staff was disorganized. They didn’t know what room they were to give me to give me a room which I went in there, and it was occupied. I came back. They came in other room that particular room was occupied as well. They finally gave me a third room, which was not ready, which was it at 5 o’clock in the evening the phones were not working the lobby. Bathrooms had no toilet paper or hand towels.
Very nice location very quiet Clean rooms
Stayed in October 2023
Reviewed: October 17, 2023
H
United StatesWe were unable to stay here and had to scramble to obtain a room elsewhere. This place was booked up months ago by oil workers, and something broke down between them and Booking. What's worst? They don't even need a motel. All they need to do is drive an hour or so, just across the state line, and there's literal cities' worth of corporate- owned housing. But no, these people booked up the motel *months* before you could, and management will give them priority instead of you because of course, they're oil workers.
Nothing. We weren't able to stay here. We literally got told that the whole place was booked up months ago. The receptionist said she'd try and contact Booking so I don't get billed, but I doubt that she will.
Stayed in October 2023
Reviewed: October 15, 2023
Andy
United StatesOne of the rooms was not clean had to wait to get in I took them an hour to get it clean
Stayed in October 2023
Reviewed: October 8, 2023
Jerome
United StatesRoom wasn’t ready when we arrived Wasn’t clean, lights on nightstand didn’t work, breakfast was horrible- no spoons no coffee room key cards kept deactivating Wi-Fi didn’t work
Distance to nice restaurants
Stayed in October 2023
Reviewed: October 7, 2023
Scheppke
United StatesThe cleanliness. Shower doors hadn't been cleaned good in a while. Manager was extremely RUDE when we went to rent a 3rd night.
The room was spacious and comfortable.
Stayed in September 2023
Reviewed: October 7, 2023
Jose
United StatesThey don’t know how to charge the first time
To small
Stayed in October 2023
Reviewed: October 5, 2023
Michael
United StatesThe staff had serious, time-consuming check-in problems.
The room was fine.
Stayed in October 2023
Reviewed: October 5, 2023
Michelle
United StatesSomeone’s hair was in our shower when we checked in. The toilet seat was streaked all over and sticky from cleaner. Breakfast was awful. We got there at 8:00, so I don’t know if they just ran out of stuff by then or what, but we had to walk to McDonald’s nearby. Pillows were lumpy. Linen and towels were clean, but didn’t smell fresh.
Rooms were decent size and decor decent. Staff was friendly.
Stayed in September 2023
Reviewed: October 4, 2023
Ellen
United StatesRoom key didn't work. Room was not ready. NO TV. NO BREAKFAST.
Free snacks
Stayed in October 2023
Reviewed: October 4, 2023
Tim
United StatesStaff tried twice to bust through my door at 11pm. Luckily, I had the internal lock locked. It was extremely hard to rest easy throughout the night after they tried twice to bust through my door. My wife didn't sleep. I had to scream to tell them to stop. I'll never stay there again.
The room was nice and very up to date. Free laundry was a plus also.
Stayed in October 2023
Reviewed: October 2, 2023
Beahm
United StatesThe first key we were given was to a room that was already occupied. The key opened the door and fortunately the gentleman had the security latch on so I realized it was occupied. I then spoke with the front desk and she said she didn’t realize that the person before her had given that room to someone. It seems as if that would be an important detail to pass along. There were only about 7 cars on the entire property so I can’t imagine they were very full. It seems reckless to hand out keys that way. I was sure to latch every deadbolt we had for fear that the front desk may give our key to another person too.
The room was clean and the location was good.
Stayed in September 2023
Reviewed: September 28, 2023
Azkp
United StatesNot much selection for breakfast, though I guess it was adequate. Could have used more towels/wash clothes. Limited staff - all very pleasant - but difficult to locate
Very clean and up-to-date. Quiet and comfortable.
Stayed in September 2023
Reviewed: September 28, 2023
Debbie
United StatesClean well literally great parking
Loved everything
Stayed in September 2023
Reviewed: September 23, 2023
April
United StatesThe A/C made a horrible noise so we had to keep turning it on and off. They say hot breakfast but it’s you putting a breakfast corn dog, burrito, or biscuit in the microwave. They had a toaster and when we asked about bread and butter she said they don’t have any. The coffee was cold the coffee maker in the room was disgusting. When I went to make coffee and opened the lid to put water in it it already had water in it so dumped it out and it had gross black stuff pouring out of it
It was a cute area
Stayed in September 2023
Reviewed: September 23, 2023
Cary
United StatesNothing
The Post Time Inn was perfect. It’s a great location with two wonderful restaurants around the corner. They have a free washer and dryer. It was so clean and newly renovated. It was a great stay and value. Quiet too! Beds were comfortable and the decor was super stylish! We enjoyed our stay! And the staff was helpful and top notch
Stayed in September 2023
Reviewed: September 19, 2023
Scott
United StatesThe dirty rooms and the staff i was lied to and misled
The bed was good
Stayed in September 2023
Reviewed: September 14, 2023
Ferguson
United StatesBreakfast was all pre packaged photos online shows a full breakfast bar.
Nice quiet hotel
Stayed in September 2023
Reviewed: September 11, 2023
Alison
United StatesThe reception staff were incompetent and didn’t list our room as occupied on the computer system. This resulted in 2 people, one at 12 midnight and one at 4am trying to get into our room as reception had thought it was vacant and gave them keys. Luckily we had the extra safety catch on as otherwise they would have walked straight into our room. It was very disturbing and we had to shout at them to go away. We didn’t know at the time that our room was listed as vacant in the system and thought we were in an unsafe area. It must have been distressing for them also as they presumed it was a vacant room. Also, our keys stopped working each day and we had to go back to reception to get new ones. The staff needs more training.
The room was very spacious, clean and modern. We had no problems with it at all
Stayed in September 2023
Reviewed: September 7, 2023
Victor
United StatesIncluded breakfast was basically non existent, dirty linen covers in the beds, booked a king room, received another type of room, someone tried to enter the room in the middle of the night. Management unresponsive.
Stayed in September 2023
Reviewed: September 3, 2023
Blas
United StatesThe staff were not professional at all
Nothing the complimentary was good
Stayed in August 2023
Reviewed: August 11, 2023
Li
CanadaTerrible breakfast.
Stayed in August 2023
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