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Reviews of Post Time Inn

311 West Fox Street, Carlsbad, NM 88220, United States

#15 of 25 hotels in Carlsbad

Guests' Choice

Review Score

Based on 635 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.8

  • Location

    8.7

  • Facilities

    8.4

  • Staff

    8.5

  • Value for money

    8.6

  • Free Wifi

    8.1

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Showing 301 - 325

  • Reviewed: October 20, 2023

    10
    Very good stay
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Being an older couple we had difficulty getting the tv to work but the staff was really helpful and showed us how to work it

    The is our 2 nd time so we like it a lot

    Stayed in October 2023

  • Reviewed: October 18, 2023

    10
    Newly renovated and clean. Lots of personality!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    The room was newly renovated and very clean. We walked to dinner and had great breakfast down the road.

    Stayed in October 2023

  • Reviewed: October 17, 2023

    3.0
    No bueno.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    We got there at 6pm and were told — pretty rudely - by the check-in staff that we couldn’t check in for another hour. She recommended we go to a nearby restaurant - and it wasn’t open. The person who cleaned our room was nice. The next morning, the “breakfast” didn’t look decent or fresh.

    Stayed in October 2023

  • Reviewed: October 17, 2023

    5.0
    Overall if they would organize and south, the management team with the housekeeping team and get their agates to work re
    • Business trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The staff was disorganized. They didn’t know what room they were to give me to give me a room which I went in there, and it was occupied. I came back. They came in other room that particular room was occupied as well. They finally gave me a third room, which was not ready, which was it at 5 o’clock in the evening the phones were not working the lobby. Bathrooms had no toilet paper or hand towels.

    Very nice location very quiet Clean rooms

    Stayed in October 2023

  • Reviewed: October 17, 2023

    1.0
    The vacancies are a lie.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    We were unable to stay here and had to scramble to obtain a room elsewhere. This place was booked up months ago by oil workers, and something broke down between them and Booking. What's worst? They don't even need a motel. All they need to do is drive an hour or so, just across the state line, and there's literal cities' worth of corporate- owned housing. But no, these people booked up the motel *months* before you could, and management will give them priority instead of you because of course, they're oil workers.

    Nothing. We weren't able to stay here. We literally got told that the whole place was booked up months ago. The receptionist said she'd try and contact Booking so I don't get billed, but I doubt that she will.

    Stayed in October 2023

  • Reviewed: October 15, 2023

    5.0
    Ok
    • Leisure trip
    • Group
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    One of the rooms was not clean had to wait to get in I took them an hour to get it clean

    Stayed in October 2023

  • Reviewed: October 8, 2023

    6.0
    Will not stay here again or recommend
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Room wasn’t ready when we arrived Wasn’t clean, lights on nightstand didn’t work, breakfast was horrible- no spoons no coffee room key cards kept deactivating Wi-Fi didn’t work

    Distance to nice restaurants

    Stayed in October 2023

  • Reviewed: October 7, 2023

    4.0
    Rude Manager
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The cleanliness. Shower doors hadn't been cleaned good in a while. Manager was extremely RUDE when we went to rent a 3rd night.

    The room was spacious and comfortable.

    Stayed in September 2023

  • Reviewed: October 7, 2023

    1.0
    Very Poor
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    They don’t know how to charge the first time

    To small

    Stayed in October 2023

  • Reviewed: October 5, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The staff had serious, time-consuming check-in problems.

    The room was fine.

    Stayed in October 2023

  • Reviewed: October 5, 2023

    5.0
    Meh
    • Leisure trip
    • Travelers with friends
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Someone’s hair was in our shower when we checked in. The toilet seat was streaked all over and sticky from cleaner. Breakfast was awful. We got there at 8:00, so I don’t know if they just ran out of stuff by then or what, but we had to walk to McDonald’s nearby. Pillows were lumpy. Linen and towels were clean, but didn’t smell fresh.

    Rooms were decent size and decor decent. Staff was friendly.

    Stayed in September 2023

  • Reviewed: October 4, 2023

    3.0
    Staff tried but....
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room key didn't work. Room was not ready. NO TV. NO BREAKFAST.

    Free snacks

    Stayed in October 2023

  • Reviewed: October 4, 2023

    3.0
    Poor
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Staff tried twice to bust through my door at 11pm. Luckily, I had the internal lock locked. It was extremely hard to rest easy throughout the night after they tried twice to bust through my door. My wife didn't sleep. I had to scream to tell them to stop. I'll never stay there again.

    The room was nice and very up to date. Free laundry was a plus also.

    Stayed in October 2023

  • Reviewed: October 2, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The first key we were given was to a room that was already occupied. The key opened the door and fortunately the gentleman had the security latch on so I realized it was occupied. I then spoke with the front desk and she said she didn’t realize that the person before her had given that room to someone. It seems as if that would be an important detail to pass along. There were only about 7 cars on the entire property so I can’t imagine they were very full. It seems reckless to hand out keys that way. I was sure to latch every deadbolt we had for fear that the front desk may give our key to another person too.

    The room was clean and the location was good.

    Stayed in September 2023

  • Reviewed: September 28, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Not much selection for breakfast, though I guess it was adequate. Could have used more towels/wash clothes. Limited staff - all very pleasant - but difficult to locate

    Very clean and up-to-date. Quiet and comfortable.

    Stayed in September 2023

  • Reviewed: September 28, 2023

    10
    Exceptional
    • Business trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Clean well literally great parking

    Loved everything

    Stayed in September 2023

  • Reviewed: September 23, 2023

    3.0
    Very disappointed!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The A/C made a horrible noise so we had to keep turning it on and off. They say hot breakfast but it’s you putting a breakfast corn dog, burrito, or biscuit in the microwave. They had a toaster and when we asked about bread and butter she said they don’t have any. The coffee was cold the coffee maker in the room was disgusting. When I went to make coffee and opened the lid to put water in it it already had water in it so dumped it out and it had gross black stuff pouring out of it

    It was a cute area

    Stayed in September 2023

  • Reviewed: September 23, 2023

    10
    Best from our trip!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    The Post Time Inn was perfect. It’s a great location with two wonderful restaurants around the corner. They have a free washer and dryer. It was so clean and newly renovated. It was a great stay and value. Quiet too! Beds were comfortable and the decor was super stylish! We enjoyed our stay! And the staff was helpful and top notch

    Stayed in September 2023

  • Reviewed: September 19, 2023

    2.0
    Horrible
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 14 nights
    • Submitted from a mobile device

    The dirty rooms and the staff i was lied to and misled

    The bed was good

    Stayed in September 2023

  • Reviewed: September 14, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was all pre packaged photos online shows a full breakfast bar.

    Nice quiet hotel

    Stayed in September 2023

  • Reviewed: September 11, 2023

    2.0
    Nice, comfortable rooms but incompetent reception staff
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    The reception staff were incompetent and didn’t list our room as occupied on the computer system. This resulted in 2 people, one at 12 midnight and one at 4am trying to get into our room as reception had thought it was vacant and gave them keys. Luckily we had the extra safety catch on as otherwise they would have walked straight into our room. It was very disturbing and we had to shout at them to go away. We didn’t know at the time that our room was listed as vacant in the system and thought we were in an unsafe area. It must have been distressing for them also as they presumed it was a vacant room. Also, our keys stopped working each day and we had to go back to reception to get new ones. The staff needs more training.

    The room was very spacious, clean and modern. We had no problems with it at all

    Stayed in September 2023

  • Reviewed: September 7, 2023

    3.0
    If you can find better options go for them
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Included breakfast was basically non existent, dirty linen covers in the beds, booked a king room, received another type of room, someone tried to enter the room in the middle of the night. Management unresponsive.

    Stayed in September 2023

  • Reviewed: September 3, 2023

    4.0
    Disappointing
    • Business trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The staff were not professional at all

    Nothing the complimentary was good

    Stayed in August 2023

  • Reviewed: August 11, 2023

    5.0
    It doesn't worth the money
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Terrible breakfast.

    Stayed in August 2023

Showing 301 - 325

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