Reviews of Comfort Inn & Suites Oklahoma City North - Quail Springs This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
13520 Plaza Terrace, Oklahoma City, OK 73120, United States
#107 of 173 hotels in Oklahoma City
Guests' ChoiceReview Score
Based on 35 hotel reviews
7.1Score breakdown
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Cleanliness
7.4
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Comfort
7.7
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Location
8.7
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Facilities
7.0
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Staff
8.3
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Value for money
7.8
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Showing 1 - 25
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Reviewed: March 23, 2025
Dennis
United States20 Reviews1 helpful vote8.0“Didn't like fee!!”- • Leisure trip
- • Couple
- • King Room - Non Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
Charged fee to cancel last night two days in advance!!
Clean and good location
Stayed in March 2025
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Reviewed: June 4, 2024
Scott
United States1 review7.0“It was disappointing.”- • Leisure trip
- • Family with young children
- • King Room - Non Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Our room didn’t get cleaned all weekend we were there.
Staff was really friendly.
Stayed in June 2024
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Reviewed: April 30, 2024
Alexander
United States31 Reviews1 helpful vote8.0Very Good- • Couple
- • Queen Room
- • Stayed 2 nights
- • Submitted from a mobile device
The pool area is being remodeled.
The hotel was clean and staff very friendly and helpful.
Stayed in April 2024
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Reviewed: March 23, 2025
Miranda
United States3 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • King Room - Non Smoking
- • Stayed 1 night
- • Submitted from a mobile device
My only issue was the pillows are not comfortable to sleep on at all.
It was quite and clean. The staff was really nice.
Stayed in March 2025
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Reviewed: March 20, 2025
Margaret
United States1 review4.0“IT WAS OK BUT WONT CHOOSE THIS MOTEL AGAIN.”- • Leisure trip
- • Family with young children
- • Queen Room - Disability Access
- • Stayed 2 nights
ROOM DIDN'T HAVE TOLIT PAPER WHEN WE ARRIVED AND THE BATHROOM FLOOR WAS DIRTY. ITEMS WERE SWEPT UNDER THE WASH FACILITY IN BATHROOM. WE HAD TO GO GET CLEAN TOWELS THE SECOND DAY AFTER ASKING FOR THEM.
LOCATION WAS REASON FOR CHOOSING COMFORT INN. BREAKFAST WAS OK
Stayed in March 2025
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Reviewed: February 18, 2025
Overholt
United States1 review3.0“Wasn't pleasant due to the lack of cleanliness.”- • Leisure trip
- • Family with young children
- • Queen Room
- • Stayed 2 nights
- • Submitted from a mobile device
The hotel was not up to par with other Comfort Inn's we've stayed at. It had bad smells, our room was dirty ( hair, food and soiled area in bathroom) and food made up in the " clean" sheets. There was only a part of a roll of toilet paper in the room so we had to call down after midnight and wait for toilet paper (we thought there would be an extra roll in the bath room). The tub was either filthy or so old the finish was wearing off making it look very gross.
Didn't have time to avail myself to the breakfast. Although Comfort Inn breakfasts are normally very good.
Stayed in February 2025
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Reviewed: February 14, 2025
Carol
United States2 Reviews3.0“Would not recommend”- • Family with young children
- • Queen Room - Disability Access
- • Stayed 1 night
- • Submitted from a mobile device
Hearing/cooling did not work - my room was 83 degrees by morning. Staff was not helpful and did not fix problem. Had to ask to switch rooms and was downgraded but charged full amount. Still waiting for call back from manager after 3 attempts to contact
Conveniently located
Stayed in January 2025
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Reviewed: February 6, 2025
Jerry
United States1 review5.0Fair- • Leisure trip
- • Solo traveler
- • Queen Room - Disability Access
- • Stayed 1 night
This hotel charges your credit card $50.00 for incidentals. It is refunded upon check-out. This is the ONLY hotel that has done this in the seven different hotels I have stayed at over the last six months.
Good value for the money. Did not get breakfast as I checked out earlier than the available times.
Stayed in January 2025
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Reviewed: August 2, 2024
Nancy
United States3 Reviews5.0“Was okay for the time being”- • Leisure trip
- • Family with young children
- • Queen Room
- • Stayed 7 nights
That we being moved from our previous room to another room and that the thing of the remodelation that they were doing at the time to the hotel.
The hotel was okay. The only thing was that they were doing remodelations when the customers were there. The pool was closed and 3 days after we stayed there they change us from the room we were because the remodelations. I thing that was a hazard and a liability for the hotel.
Stayed in July 2024
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Reviewed: July 17, 2024
Edward
United States3 Reviews5.0Fair- • Business trip
- • Solo traveler
- • King Room - Disability Access/Non Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
See above. I really should ask for a refund. I did not get a room I was told in writing
This hotel is being remodeled and only top floor was open. Had to walk up the steps to get to the room the elevator was taped up all the buttons, no hangers in the closet no iron window wasn’t secure almost fell on the floor. The main floor was total, remodeled and full of dust. This hotel should not be open while this construction was going on, I was not told this ahead of time I reserved an assessable room. I had to walk up three , I was not told of this ahead of time I reserved an assessable room. I had to walk up three flights to get to my room eventually was.
Stayed in July 2024
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Reviewed: June 21, 2024
Alden
United States12 Reviews10“Excellent value for the price.”- • Leisure trip
- • Couple
- • King Room - Non Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Minor remodeling happening.
The GM/Staff will do all they can to make you comfortable.
Stayed in June 2024
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Reviewed: June 8, 2024
Manuel
United States4 Reviews10Exceptional- • Leisure trip
- • Couple
- • Queen Room - Disability Access
- • Stayed 6 nights
- • Submitted from a mobile device
Their having some remodeling done our windows view was a dumpster, no big thing curtains were closed all the time.
Rooms were nice and clean, staff was friendly.
Stayed in June 2024
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Reviewed: May 27, 2024
Lisa
United States3 Reviews5.0Fair- • Leisure trip
- • Family with young children
- • Queen Room - Disability Access
- • Stayed 2 nights
- • Submitted from a mobile device
Unfortunately the breakfast left a lot to be desired.
Bed was very comfortable and A/C worked great. Very quiet and never heard the other rooms.
Stayed in May 2024
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Reviewed: May 8, 2024
Robert
United States1 review1.0“Will never go back there.”- • Leisure trip
- • Couple
- • King Room - Disability Access/Non Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The bathroom was disgusting. My husband raised the seat and it was nasty. We checked in around 1:30-2:00 and checked out around 6:30pm the same day. Couldn’t get a receipt because the girl at the desk couldn’t speak English.
Stayed in May 2024
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Reviewed: May 5, 2024
Charles
United States47 Reviews2 helpful votes4.0“Probably wouldn’t stay there again.”- • Leisure trip
- • Couple
- • King Room - Disability Access/Non Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Under construction with no notice of that when booking. Elevator very dirty and smelly. Poor selection of breakfast items. Overpriced for what it was offering.
Quiet.
Stayed in May 2024
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Reviewed: April 22, 2024
Pedro
United States1 review1 helpful vote4.0“Horrible”- • Leisure trip
- • Family with young children
- • King Room - Disability Access/Non Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
House keeping was terrible. Wow I really mean horrible. No soap. No cups No coffee. No towels..Nothing that a hotel leaves in a room. Had to ask front desk if you wanted something. Horrible thing
Breakfast was terrible. The only thing they had warm was eggs. And they were horrible 😢 in the bread pin the bread was stale. Coffee ☕ was horrible. In other words it needs a lot of inproveing. I do understand they are new. Really looking forward to when they finish. To see if they improve 🤔..
Stayed in April 2024
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Reviewed: April 16, 2024
Asta
Lithuania63 Reviews12 helpful votes9.0Wonderful- • Leisure trip
- • Couple
- • King Room - Non Smoking
- • Stayed 1 night
- • Submitted from a mobile device
For breakfast they could suggest more options, like variety of fruits.
Clean, comfortable bed, spacious room.
Stayed in April 2024
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Reviewed: March 2, 2024
Welshjean
United States23 Reviews3 helpful votes9.0“Clean and comfortable beds! Impressive!”- • Business trip
- • Solo traveler
- • King Room - Non Smoking
- • Stayed 1 night
Nothing.
Was sooooo clean and they have been renovating the whole hotel and it show it! Husband and I both thought the bed was very comfortable and pillows were great. Again, so clean and staff so nice! Close to nice restaurants and a beautiful cigar bar. Stay!
Stayed in March 2024
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Reviewed: February 26, 2024
Block
United States1 review2 helpful votes10Exceptional- • Couple
- • Queen Room - Disability Access
- • Stayed 1 night
- • Submitted from a mobile device
They take $50 off for a deposit and take forever to give it back
The service
Stayed in February 2024
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Reviewed: February 24, 2024
Boyd
United States1 review10“Everything was great we have no complaints”- • Business trip
- • Solo traveler
- • Queen Room - Disability Access
- • Stayed 1 night
- • Submitted from a mobile device
Location was perfect staff was so friendly the rooms were clean the beds were soft towels were stalked everything was good.
Stayed in February 2024
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Reviewed: March 25, 2025
Zoe
United States1 review7.0Good- • Leisure trip
- • Family with young children
- • Queen Room
- • Stayed 2 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in March 2025
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Reviewed: June 15, 2024
Julie
United States4 Reviews6.0Pleasant- • Leisure trip
- • Solo traveler
- • King Room - Disability Access/Non Smoking
- • Stayed 1 night
- • Submitted from a mobile device
There are no comments available for this review
Stayed in May 2024
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Reviewed: June 1, 2024
Oliver4
United States2 Reviews7.0Good- • Leisure trip
- • Couple
- • King Room - Disability Access/Non Smoking
- • Stayed 1 night
- • Submitted from a mobile device
There are no comments available for this review
Stayed in May 2024
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Reviewed: May 17, 2024
Tijuanna
United States9 Reviews8.0Very Good- • Leisure trip
- • Solo traveler
- • King Room - Non Smoking
- • Stayed 1 night
- • Submitted from a mobile device
There are no comments available for this review
Stayed in April 2024
Showing 1 - 25
