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Reviews of Quality Inn This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

3623 West College Avenue, Appleton, WI 54914, United States

#25 of 25 hotels in Appleton

Guests' Choice

Review Score

Based on 72 hotel reviews

3.5

Score breakdown

  • Cleanliness

    4.4

  • Comfort

    5.2

  • Location

    7.0

  • Facilities

    4.3

  • Staff

    6.1

  • Value for money

    4.9

  • Free Wifi

    6.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: January 3, 2023

    2.0
    Pick another....
    • Leisure trip
    • Travelers with friends
    • Double Room with Two Double Beds-Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The Tv didn't work. No one knew anything about anything. Realy old, dilapidated building. Sex toy in the parking lot out front, pretty disgusting.

    Close to Green Bay.

    Stayed in January 2023

  • Reviewed: January 2, 2023

    2.0
    Disappointing.
    • Leisure trip
    • Couple
    • Standard King Room- Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Our first room key didn’t work, staff checked it and then said “it looksclean, but isn’t clean” so we were moved to a new room. In the new room, the TV didn’t work, the shower was dirty, towels were so thin they ripped after light use, and two lights were burnt out in the room. The next day, our room keys didn’t work again and had to be rescanned to let us back in.

    decent location

    Stayed in January 2023

  • Reviewed: November 19, 2022

    3.0
    didn’t spend much time at our room and when we did it was disappointing
    • Leisure trip
    • Couple
    • Standard King Room- Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    bathroom in our room had mold, only one towel was left in our room and it looked dirty. No drink vending machines on the premises and breakfast was not set up on time nor did the front desk attendant state at what time breakfast even started. I checked in on time and was told room would still not be ready for another hour.

    good location, lots of options food wise around the area.

    Stayed in November 2022

  • Reviewed: November 7, 2022

    3.0
    Not a very pleasant place to stay for the price.
    • Business trip
    • Solo traveler
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night

    Cleaner room with a full set of towels. A television that had instructions on how to operate. There was no soap or shampoo, nor was there any coffee packs. The hallway smelled like cigarette smoke and no attention at the desk when checking out. The furnishing in the room were very worn.

    The bed was comfortable.

    Stayed in November 2022

  • Reviewed: September 22, 2022

    3.0
    I wouldn't stay here again
    • Leisure trip
    • Couple
    • Standard King Room- Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was not very clean. The room felt grimy. There were no tissues available. And when I asked for another roll of toilet paper, I had to wait about 3 hours to get one. We had two TVs in our room and neither worked. One required a roku remote and they couldn't find us one. So we were without a TV our entire stay. Even though that is suppose to be included in our room. I definitely wouldn't recommend this hotel. Which is sad because most Quality Inn hotels are great. This one, not so much.

    Stayed in September 2022

  • Reviewed: September 22, 2022

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Standard King Room- Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    When I took a shower there was still a dirty washcloth hanging on the shower head

    The location was ok

    Stayed in September 2022

  • Reviewed: September 20, 2022

    2.0
    Very Disappointing….
    • Leisure trip
    • Group
    • Double Room with Two Double Beds-Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    First, when we arrived we were given a room that was occupied. Then, we were given a room right across from the one that was occupied and this room had the following problems: 1. The room’s A/C unit did not work. 2. The room had roaches in several areas. As far as the facilities, they had the following problems: 1. Vending machine did not work 2. The washer and dryer was out of order 3. Limited parking I would not recommend this location to anyone.

    That I only stayed there for 2 days.

    Stayed in September 2022

  • Reviewed: September 20, 2022

    2.0
    Very Poor
    • Leisure trip
    • Couple
    • Standard King Room- Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Property was pretty dirty. No one vacuumed the carpets, there were finger prints on the head board,

    Stayed in September 2022

  • Reviewed: September 19, 2022

    2.0
    Wouldn't recommend.
    • Business trip
    • Couple
    • Double Room with Two Double Beds-Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Room wasn't clean at all and got sent to a diffrent room with the wrong bed requirements. Had to renew the key cards every night thru our 3 night stay.

    It was close by to many restaurants and shops. The staff was helpful and a 24hr front desk is nice.

    Stayed in September 2022

  • Reviewed: August 29, 2022

    2.0
    I will not be a repeat customer without some real good reasons; short enough?"
    • Leisure trip
    • Solo traveler
    • Standard King Room- Non Smoking
    • Stayed 1 night

    Not totally clean in hallways. Broken phone in room, Fitness Center needed dusting, water cooler was empty and no air-conditioning in a small room (it got hot in there). No instructions provided for TV usage (some streaming service, it was). Breakfast limited. Vending machine for pop was broken,

    Location and ease of access.

    Stayed in August 2022

  • Reviewed: August 14, 2022

    4.0
    Smelly Without TV…
    • Leisure trip
    • Couple
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    For TV To Work and Room Smell Better

    The Bed Was Comfortable

    Stayed in August 2022

  • Reviewed: August 11, 2022

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds-Non Smoking
    • Stayed 1 night

    Bathroom tub/tile needed a deep clean (mildew/mold). The room smelled very damp and musty, and the window AC didn't work well.

    Stayed in August 2022

  • Reviewed: August 8, 2022

    2.0
    I would not stay at this Quality Inn again. Very Disappointed.
    • Leisure trip
    • Couple
    • Standard King Room- Non Smoking
    • Stayed 1 night

    The whole breakfast experience was awful. Despite signs regarding limited hot breakfast options due to Covid, there was 1 knife in the area to be used by everyone for a peanut butter jar, a jelly jar (which was empty), a stick of butter and a brick of cream cheese. No individual packaging for any of these. There was no juice, no water, way over-ripe bananas & oranges, the waffle maker was caked with dry batter and the floors were dirty. Our original room was damp, musty and the air conditioner barely worked.

    We were unhappy with our original room and the staff was understanding and moved us without question to a different room. The water pressure & hot water in the new room were good.

    Stayed in August 2022

  • Reviewed: July 29, 2022

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Standard King Room- Non Smoking
    • Stayed 1 night

    We asked for a wake up call but didn't get a call

    Brecubfast very low quality and tastes icky

    Stayed in July 2022

  • Reviewed: July 27, 2022

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • King Room with Roll-In Shower - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The groups of vans n ppl partying n using my car trunk 4 a bar

    Stayed in July 2022

  • Reviewed: July 20, 2022

    2.0
    We stay at Quality Inns frequently. Family came up and we rented 3 rooms. NEVER will we be back.
    • Leisure trip
    • Family with young children
    • King Room - Accessible/Non-Smoking
    • Stayed 14 nights
    • Submitted from a mobile device

    Where do I start! • LARGE HOLES in towels. (Expected to use these towels for 3 days) • Customer’s Laundry room was unusable. Machines not connected and looked like machines had not been used in a long time. • Ice machine (1) for the entire hotel… inadequate at making enough ice for all. (Out-of-town Workers filled coolers for work and personal use) • Soda Machine was “Sold Out” the entire 15 days we were there. • Out-of-town workers loitering outside all around building throughout the night… giving an unsafe feeling. When asked at front desk about all of the people outside when it was dark… we were told their a/c units were not working properly and they stayed outside until their rooms cooled off. • When we would go to the front desk… there was always an excuse why the problems were occurring… (staffing problems/COVID/etc). • We were told it was going to be a “hot breakfast”. Toast doesn’t count! We were told by staff the waffle machine needed to have someone “trained on temperatures” and the reason it wasn’t used daily. I believe things were cut-back because of the number of out-of-town workers staying. • A/C was very temperamental. Always damp in the room. Never cool enough or dry enough. • Ran out of toilet paper! (Walmart less than 4 miles away!) • Housekeeping was a joke. They spent more time smoking outside than cleaning rooms. We always had to tell them it was our 3rd day and room needed cleaning. We finally gave up and decided to live without anyones help… buying our own toilet paper, going for our own towels, etc. • Had to cover the chair in the room with a sheet we bought because it was too stained and dirty to sit on. • Had to wear shoes/slippers in the room because floor/carpet was dirty. • Just a terrible experience!

    •Refrigerator Worked. •TV worked (in second room)

    Stayed in July 2022

  • Reviewed: July 6, 2022

    3.0
    If you are working on motel that should of been told to us.
    • Leisure trip
    • Couple
    • Standard King Room- Non Smoking
    • Stayed 1 night

    They had to move us to a different room because cable for tv didn’t work, other room cable only worked sometimes, torn bedspread ugly looking spot on chair, loud music outside, dirty hallways

    Not to much

    Stayed in July 2022

  • Reviewed: July 6, 2022

    2.0
    Disappointed
    • Leisure trip
    • Travelers with friends
    • Standard King Room- Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Check in staff seemed to not really care about anything. Our room had very little toilet paper on the roll & no spare in the room. The ice machine wasn't working. The TV in BOTH rooms didn't work. The mirror in our room was filthy. They had cereal available for breakfast but no bowls for it. No coffee for breakfast either. Bed was uncomfortable. They must have a lot of construction workers that stay here as lots of equipment in parking lot so not much parking. The light on the outside sign is burnt out so difficult to see the hotel until you have passed by.

    That it was right off the highway. The morning check out staff person was very friendly.

    Stayed in July 2022

  • Reviewed: June 28, 2022

    3.0
    Clorox wipes, AC running all night and a good bed made it tolerable. Location was a plus!
    • Leisure trip
    • Family with young children
    • Standard King Room- Non Smoking
    • Stayed 1 night

    Hotel was grubby. Noone at desk for check-in, called direct number twice to reach someone. Were told we were supposed to check in by 4 p.m. even though room had been reserved with credit card (Website said room would be held until 7 a.m. and we'd then be charged if we didn't show up). Room was fair but we used Clorox wipes on all surfaces (tub/shower/toilet bath floor and entry floor, sink, light switches, blow dryer, TV remote, etc.) Signs all over indicating they were "over sold". Exit doors not secured (sign indicating use the front entrance but it didn't matter cause the door wasn't secure anyway). A full parking lot with lots of folks enjoying bbq and beverages. Upon check-out noone at desk to request the removal of a room safe fee (no room safe in the room). Exiting hotel there were a couple cars being repaired in parking stalls by the main entrance (muffler repair!) WE STAYED BECAUSE THERE WAS NO OTHER ROOM AVAILABLE IN THE VACINITY TO MEET OUR NEEDS - OTHERWISE WE WOULD HAVE LEFT!

    Location. AC, TV, Blow dryer worked. Bed was comfortable. Lights and outlets worked. Woodmans near by to purchase Clorox wipes - we liked that.

    Stayed in June 2022

  • Reviewed: June 20, 2022

    4.0
    Very disappointed
    • Leisure trip
    • Couple
    • Standard King Room- Non Smoking
    • Stayed 1 night

    Have ing room ready at checkin time, room door standing open when we got back to motel at about 9pm, no breakfast the next morning, and no reduction in rate because of wait time and inconvenience.

    They did not have a breakfast

    Stayed in June 2022

  • Reviewed: May 23, 2022

    3.0
    Wouldn’t stay there again.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds-Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It was sketchy, scary and not very clean

    Stayed in May 2022

  • Reviewed: May 16, 2022

    4.0
    Place to sleep
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds-Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Sketchy things going on with other guest in and around hotel

    Location

    Stayed in May 2022

  • Reviewed: May 8, 2022

    3.0
    Poor
    • Leisure trip
    • Couple
    • King Room with Roll-In Shower - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The facility needs to be kept clean. Lots of rehab needs to be done

    Staff was excellent

    Stayed in May 2022

  • Reviewed: April 10, 2022

    5.0
    I will not stay at this hotel again.
    • Leisure trip
    • Couple
    • Standard King Room- Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    it was run down. the heater made an awful noise all night long. there were people running up and down the hallway all night long. there was no staff at the desk when I got there, or when I left. there was a sign saying “come back later to check in, short staffed” and when I checked out, it said “leave your key in the drop box, or call zero for immediate assistance”. no one answered. I was not going to leave my key in an open box for anyone to get and damage the room that I left in good condition.

    it was in a good location, next to shopping and restaurants.

    Stayed in April 2022

Showing 1 - 25

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