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Reviews of Quality Inn This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1210 Neubrecht Road, Lima, OH 45801, United States

#8 of 12 hotels in Lima

Guests' Choice

Review Score

Based on 260 hotel reviews

6.7

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.5

  • Location

    7.7

  • Facilities

    7.1

  • Staff

    7.6

  • Value for money

    7.2

  • Free Wifi

    6.1

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: September 2, 2024

    2.0
    We slept
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Customer service was poor. The breakfast was the worst ever and I travel a lot for sports. Basically only offered stale cereal and coffee was not drinkable

    Location only

    Stayed in September 2024

  • Reviewed: August 21, 2024

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The rooms and hall had a bad odor, smelled like bad body odor. Also, the toilet flusher didn’t work which resulted in us changing rooms.

    Stayed in August 2024

  • Reviewed: August 19, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The manager was great! Young Indian heritage man ( can't remember his name right now but he"saved the day" with him sticking up for me with the 3rd party reservation company ( lousy company representing QInn). Patel was the managers name. He should be awarded by your company. Dave Sturges

    Stayed in August 2024

  • Reviewed: August 16, 2024

    1.0
    Rude
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Everything

    Nothing

    Stayed in August 2024

  • Reviewed: August 4, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Clean and quiet

    Stayed in August 2024

  • Reviewed: July 12, 2024

    4.0
    They change their staff. Not as sociable and not around after hours at the front desk. There was debri in the parking ar
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    The foyer had a very musty smell and the room had some cleaning issues. The door mirrors had a big crack in it. I took pictures and showed the manager so I wouldn’t be charged for the existing damages that I notice in my room # 151.

    The property needed a good once over. Our entrance door to build B was so hard to open. Needed a closure adjustment.

    Stayed in July 2024

  • Reviewed: July 3, 2024

    3.0
    Blood on blankets.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    First off I want to preface by saying I’ve worked in the hotel industry before so I’m very patient with certain things and understand things happen. Upon arrival, I took a shower because I had just drove 8 hours and went to get into bed. Whenever I went to the bed I immediately noticed that the bed was made but not clean whatsoever. There was a very large brown handprint smeared down the white down comforter, some sort of orange liquid and fresh blood. I went to the counter immediately and told them about it, and the employee asked me to look at it. The employee was horrified and took pictures and videos. The employee pulled the comforter back and there was even more blood where it was folded over. They told me they needed to step outside and make a call. When they came back in, they said all they could give me for a night was a sheet and throw blanket because they had nothing else available and to set the bloody blankets to the side and give them to staff in the morning. (I didn’t want to touch them but used a towel to pick them up and put them in the corner.) the next day I put them in the hall and they were replaced. The following day I caught two spiders, and the bathroom had random black hairs in the bath tub and toilet, the person I was with found #2 stains on the inside of the seat that I wiped off with wipes I had myself. When I got back to my home state I called to talk to the manager to at least get a credit for the bloody blanket night but never got response back.

    I’ve stayed at this hotel before and the staff is pretty friendly, very laid back and quiet location.

    Stayed in July 2024

  • Reviewed: July 1, 2024

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Older facility mild musty oder in common areas. Bathroom was small and didn't have good ventilation for steam.

    Location was good, price was good. Quiet and away from busy areas.

    Stayed in June 2024

  • Reviewed: June 18, 2024

    9.0
    Great location for our needs that weekend
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Excellent front desk staff

    Stayed in May 2024

  • Reviewed: June 11, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was skimpy.

    Stayed in June 2024

  • Reviewed: June 5, 2024

    3.0
    WOrst experience ever
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    The site said there was full breakfast food offered including waffles and eggs however when I went down for breakfast all there was was cereal. Also the fridge freezer was covered in frost unusable.

    Nothing

    Stayed in June 2024

  • Reviewed: May 31, 2024

    1.0
    Bad
    • Business trip
    • Solo traveler
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The fake breakfast Brown water instead of coffee Expired yogurt

    Nothing

    Stayed in May 2024

  • Reviewed: April 16, 2024

    10
    Exceptional
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Cleanliness.

    Stayed in April 2024

  • Reviewed: April 14, 2024

    10
    Staff was friendly and the room was clean and comfortable
    • Travelers with friends
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Location

    Stayed in April 2024

  • Reviewed: April 8, 2024

    9.0
    I would stay there again bc the room was perfect for my kids and privacy and room
    • Leisure trip
    • Family with young children
    • Suite with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Would've liked more breakfast options and for the stations to stay stocked even for the people who get up later.

    Stayed in April 2024

  • Reviewed: March 31, 2024

    10
    It was great!
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I liked the cleanliness.

    The breakfast was good.

    Stayed in March 2024

  • Reviewed: February 1, 2024

    9.0
    Would definitely stay here again
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Very clean rooms were nice and had a fridge and microwave

    Stayed in January 2024

  • Reviewed: December 10, 2023

    9.0
    One of the better Quality Inn
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing stood out that was wrong.

    Very clean, parking was spacious. Easy to get to the rooms.

    Stayed in December 2023

  • Reviewed: November 25, 2023

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    I paid a $150 damage deposit that I never got back. It’s been almost 2 weeks.

    Stayed in November 2023

  • Reviewed: September 4, 2023

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Bed bugs and mold

    Nothing

    Stayed in September 2023

  • Reviewed: August 27, 2023

    9.0
    Needed room by interstate going home- this worked well
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Desk clerks night and morning were nice, polite, engaging and helpful!

    Stayed in July 2023

  • Reviewed: August 14, 2023

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No noise , great staff

    Stayed in August 2023

  • Reviewed: August 10, 2023

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Everything

    Place was horrible

    Stayed in July 2023

  • Reviewed: August 2, 2023

    5.0
    Sadly disappointing.
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    My room was not completely cleaned. Bed was made with old dirty sheets and dirty pillow cases. I requested another room. And the breakfast food was completely wiped out (eaten) by 7am. Couldn’t eat. And there was no breakfast attendant to accommodate other guests (including me), to have the complimentary breakfast ad advertised. Very disappointing!!!!

    Quietly located

    Stayed in August 2023

  • Reviewed: June 12, 2023

    1.0
    I checked out a couple of hours after checking in. the foul odor of the entire building was more than I could stand. I c
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    dirty, overgrown lawn, strong foul smell throughout the building, unsafe location

    nothing

    Stayed in June 2023

Showing 76 - 100

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