1210 Neubrecht Road, Lima, OH 45801, United States
#8 of 12 hotels in Lima
Guests' ChoiceBased on 260 hotel reviews
6.7Cleanliness
7.3
Comfort
7.5
Location
7.7
Facilities
7.1
Staff
7.6
Value for money
7.2
Free Wifi
6.1
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End of dialog contentReviewed: September 2, 2024
Holly
United StatesCustomer service was poor. The breakfast was the worst ever and I travel a lot for sports. Basically only offered stale cereal and coffee was not drinkable
Location only
Stayed in September 2024
Reviewed: August 21, 2024
Chelsea
United StatesThe rooms and hall had a bad odor, smelled like bad body odor. Also, the toilet flusher didn’t work which resulted in us changing rooms.
Stayed in August 2024
Reviewed: August 19, 2024
Sturges
United StatesThe manager was great! Young Indian heritage man ( can't remember his name right now but he"saved the day" with him sticking up for me with the 3rd party reservation company ( lousy company representing QInn). Patel was the managers name. He should be awarded by your company. Dave Sturges
Stayed in August 2024
Reviewed: August 16, 2024
Tiffany
United StatesEverything
Nothing
Stayed in August 2024
Reviewed: August 4, 2024
Mary
United StatesClean and quiet
Stayed in August 2024
Reviewed: July 12, 2024
Thomas
United States Minor Outlying IslandsThe foyer had a very musty smell and the room had some cleaning issues. The door mirrors had a big crack in it. I took pictures and showed the manager so I wouldn’t be charged for the existing damages that I notice in my room # 151.
The property needed a good once over. Our entrance door to build B was so hard to open. Needed a closure adjustment.
Stayed in July 2024
Reviewed: July 3, 2024
Bailee
United StatesFirst off I want to preface by saying I’ve worked in the hotel industry before so I’m very patient with certain things and understand things happen. Upon arrival, I took a shower because I had just drove 8 hours and went to get into bed. Whenever I went to the bed I immediately noticed that the bed was made but not clean whatsoever. There was a very large brown handprint smeared down the white down comforter, some sort of orange liquid and fresh blood. I went to the counter immediately and told them about it, and the employee asked me to look at it. The employee was horrified and took pictures and videos. The employee pulled the comforter back and there was even more blood where it was folded over. They told me they needed to step outside and make a call. When they came back in, they said all they could give me for a night was a sheet and throw blanket because they had nothing else available and to set the bloody blankets to the side and give them to staff in the morning. (I didn’t want to touch them but used a towel to pick them up and put them in the corner.) the next day I put them in the hall and they were replaced. The following day I caught two spiders, and the bathroom had random black hairs in the bath tub and toilet, the person I was with found #2 stains on the inside of the seat that I wiped off with wipes I had myself. When I got back to my home state I called to talk to the manager to at least get a credit for the bloody blanket night but never got response back.
I’ve stayed at this hotel before and the staff is pretty friendly, very laid back and quiet location.
Stayed in July 2024
Reviewed: July 1, 2024
Calvin
United StatesOlder facility mild musty oder in common areas. Bathroom was small and didn't have good ventilation for steam.
Location was good, price was good. Quiet and away from busy areas.
Stayed in June 2024
Reviewed: June 18, 2024
Stephanie
United StatesExcellent front desk staff
Stayed in May 2024
Reviewed: June 11, 2024
Kathy
United StatesBreakfast was skimpy.
Stayed in June 2024
Reviewed: June 5, 2024
Michelle
United StatesThe site said there was full breakfast food offered including waffles and eggs however when I went down for breakfast all there was was cereal. Also the fridge freezer was covered in frost unusable.
Nothing
Stayed in June 2024
Reviewed: May 31, 2024
Zemmouri
United StatesThe fake breakfast Brown water instead of coffee Expired yogurt
Nothing
Stayed in May 2024
Reviewed: April 16, 2024
Fraley
United StatesCleanliness.
Stayed in April 2024
Reviewed: April 14, 2024
Steve
United StatesNothing
Location
Stayed in April 2024
Reviewed: April 8, 2024
Smith
United StatesWould've liked more breakfast options and for the stations to stay stocked even for the people who get up later.
Stayed in April 2024
Reviewed: March 31, 2024
Connie
CanadaI liked the cleanliness.
The breakfast was good.
Stayed in March 2024
Reviewed: February 1, 2024
Sharon
United StatesVery clean rooms were nice and had a fridge and microwave
Stayed in January 2024
Reviewed: December 10, 2023
Samuel
United StatesNothing stood out that was wrong.
Very clean, parking was spacious. Easy to get to the rooms.
Stayed in December 2023
Reviewed: November 25, 2023
Bethany
United StatesI paid a $150 damage deposit that I never got back. It’s been almost 2 weeks.
Stayed in November 2023
Reviewed: September 4, 2023
Chase
United StatesBed bugs and mold
Nothing
Stayed in September 2023
Reviewed: August 27, 2023
Kent
CanadaDesk clerks night and morning were nice, polite, engaging and helpful!
Stayed in July 2023
Reviewed: August 14, 2023
Michael
United StatesNo noise , great staff
Stayed in August 2023
Reviewed: August 10, 2023
Robert
United StatesEverything
Place was horrible
Stayed in July 2023
Reviewed: August 2, 2023
Joseph
United StatesMy room was not completely cleaned. Bed was made with old dirty sheets and dirty pillow cases. I requested another room. And the breakfast food was completely wiped out (eaten) by 7am. Couldn’t eat. And there was no breakfast attendant to accommodate other guests (including me), to have the complimentary breakfast ad advertised. Very disappointing!!!!
Quietly located
Stayed in August 2023
Reviewed: June 12, 2023
Amber
United Statesdirty, overgrown lawn, strong foul smell throughout the building, unsafe location
nothing
Stayed in June 2023
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