Reviews of Quality Inn Plainfield I-395 This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
55 Lathrop Road, Plainfield, CT 06374, United States
#2 of 2 hotels in Plainfield
Guests' ChoiceReview Score
Based on 117 hotel reviews
5.9Score breakdown
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Cleanliness
6.9
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Comfort
6.9
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Location
7.6
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Facilities
6.3
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Staff
7.1
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Value for money
6.8
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Free Wifi
7.5
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Reviewed: February 3, 2025
Lucy
United States1 review5.0Fair- • Leisure trip
- • Couple
- • Queen Room - Accessible/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
First room 121 sliding bathroom door stuck 3/4 way closed. In the second room, 120, the shower hot/cold handle was broken, and I couldn't take a shower. Stayed in this motel in the past several times and never had a problem. Sad to see it has not been kept up maintenance wise. 😢
Nice location. Was accommodating when the sliding bathroom door got stuck and wouldn't open. Gave us another room.
Stayed in February 2025
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Reviewed: November 7, 2024
Yvette
United States5 Reviews6.0Pleasant- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
It really needs a good thorough cleaning and some plumbing work
Location
Stayed in November 2024
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Reviewed: September 28, 2024
Brunelle
United States12 Reviews5.0“Will not stay again.”- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
Didn’t clean the room had to get towels, toilet paper and anything else that was needed. The staff were rude at the desk and the lady who checked me in had a bad attitude.
Location
Stayed in September 2024
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Reviewed: September 20, 2024
Mel
United States3 Reviews7.0“We had fun and our stay was pleasant!”- • Leisure trip
- • Travelers with friends
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Could be updated but it is clean
Quiet- nice staff friendly and very helpful
Stayed in September 2024
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Reviewed: May 14, 2024
Sarah
United States3 Reviews6.0“Would stay again, but would check out the shower before unpacking.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
The shower was just awful. There was hardly any water pressure and the handle in the shower was coming out of the wall. We notified staff upon leaving and it seemed they were quick to go take a look at the issues. We only had a 2 night stay and by the time we noticed the shower issue, we decided to deal with it because we didn't want to pack up to change rooms.
Staff were super friendly! The breakfast was also yummy. They offered the usual: yogurt, juice, coffee, fruit and waffles. The breakfast area was very clean. The beds were comfortable.
Stayed in April 2024
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Reviewed: April 23, 2024
Christopher
United States1 review5.0“Visit was ok. Staff was freindly, If it wasnt for burning myself trying to take a shower”- • Leisure trip
- • Solo traveler
- • King Room with Sofa Bed - Non-Smoking
- • Stayed 1 night
The Shower only came with one temperature that was so hot I was burning myself trying to take a shower. After the shower, the Bath tub was soo clauged it took hours to drain. The Timer for the Light and the fan in the bathroom was broken.
Breakfast was ok.
Stayed in April 2024
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Reviewed: March 30, 2024
Krystal
United States1 review5.0Fair- • Leisure trip
- • Couple
- • Queen Room - Accessible/Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
The bath water was not that hot
It was nice
Stayed in March 2024
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Reviewed: March 4, 2024
John
United States1 review7.0“It was good.Nice location.”- • Leisure trip
- • Couple
- • King Room with Sofa Bed - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Toilet leaking from seal.A stain on couch..#109
Stayed in March 2024
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Reviewed: January 15, 2024
Henry
United States1 review5.0“Needs to be updated the room smell like wet dog .”- • Leisure trip
- • Family with young children
- • Queen Room - Accessible/Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Next to highway
Needs to be updated
Stayed in January 2024
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Reviewed: November 25, 2023
Catherine
United States5 Reviews5.0“Disapointed”- • Leisure trip
- • Couple
- • King Room with Sofa Bed - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Already did it
Charged extra tax when arrive charged for dog no prior warning breakfast ot verry much compared to other quality inns we have stayed all in all very disappointed will never return to this site
Stayed in November 2023
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Reviewed: September 26, 2023
Alyssa
United States2 Reviews6.0Pleasant- • Leisure trip
- • Solo traveler
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The staff were not friendly or welcoming either at my evening check-in or morning check out. The room was typical, but the bathroom was not very clean. I saw a few visible hairs that looked like short hair cut lengths in places that were easily visible. the bed was very firm and uncomfortable!
Breakfast was the typical hotel with some pasties, cereals, waffle maker, juice, and coffee. As someone with longer thicker hair, the water pressure was good in the shower! I also appreciated that the room had no carpet, just hard floors, which I assume are easier to clean :)
Stayed in September 2023
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Reviewed: August 9, 2023
Lb
United States1 review5.0Fair- • Business trip
- • Couple
- • King Room with Sofa Bed - Non-Smoking
- • Stayed 1 night
breakfast
bed
Stayed in July 2023
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Reviewed: July 13, 2023
Maria
United States7 Reviews7.0“I would stay again”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
“Breakfast “ was pre-packaged sandwiches and danish and was pretty gross.
Location was good, everything was clean and staff was friendly.
Stayed in July 2023
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Reviewed: April 17, 2023
Ashley
United States16 Reviews5.0Fair- • Leisure trip
- • Family with young children
- • King Room with Sofa Bed - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
bed wasn’t too comfortable. broken chair in the room… No sheets or blanket for pull out couch.
There’s a cute little creek out back (check for ticks) Breakfast waffles and sandwiches were tasty. was an okay place to sleep!!
Stayed in April 2023
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Reviewed: October 11, 2022
Robert
United States3 Reviews5.0“Location was the one and only strong point. Set a low bar for expectations here.”- • Leisure trip
- • Couple
- • King Room with Sofa Bed - Non-Smoking
- • Stayed 2 nights
Dated decor and hardware. Shower curtain assembly was falling off wall, coat hanger hooks missing, shower hooks broken off door, plumbing hardware rusted, and offered tepid hot water settings. Heat settings were not responsive, and T-Stat was meaningless number. Dog barking through the night. Room, corridor, and back egress door smelled of pot.
Convenient to Highway, gas and food. Guest Services were helpfull, pleasant and professional.
Stayed in October 2022
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Reviewed: October 3, 2022
Catherine
United States24 Reviews7.0“worth while stay”- • Leisure trip
- • Couple
- • Queen Room - Accessible/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
cleanliness not up to par- left note
location
Stayed in October 2022
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Reviewed: October 1, 2022
Robert
United States2 Reviews5.0Fair- • Leisure trip
- • Solo traveler
- • Queen Room - Accessible/Non-Smoking
- • Stayed 1 night
amenities ..shampoo/conditioner size was enough for only one person. Shower faucet didn't work.
breakfast pastry wrapped in cellophane by manufacturer. No bottled water available.
Stayed in September 2022
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Reviewed: September 15, 2022
Oyuna
United States31 Reviews2 helpful votes5.0“This hotel is outdated and smells but great customer service!”- • Leisure trip
- • Family with young children
- • King Room with Sofa Bed - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
This place is outdated, everything smells and barely functions. Our room had a very stinky air conditioner and windows wouldn’t open. Not a comfortable stay for sure!
Great customer service!
Stayed in September 2022
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Reviewed: August 15, 2022
Torres
United States1 review5.0“All in all it was a short stay but definitely will open my mouth about another room next time.”- • Leisure trip
- • Group
- • King Room with Sofa Bed - Non-Smoking
- • Stayed 1 night
More clean rooms and maybe accommodate for the loss of amenities. You still pay the same price for a space but have no amenities
The pool was out of order, the gym was out of order. The room has a weird smell. I had to buy a candle to cover up the scent.
Stayed in August 2022
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Reviewed: June 12, 2022
Kydes123
United States1 review6.0“CONVENIENT, SAFE, AND GOOD SLEEP ACCOMADATIONS PLEASE AGAIN NO SMOKING MEANS NONE OF ANY KIND!!!!”- • Business trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
NO SMOKING MEANS NO SMOKING AT ALL!!!!!!!!!!!!!!!!! BOTH 1ST & 2ND FLOOR WERE SMOKED OUT WITH POT THROUGHTOUT EVERYWHERE. THIS IS A TURN OFF AND SHOULD HAVE BEEN ADDRESSED ESPECIALLY SINCE IT HAS A DISTINCT SMELL VERY DISAPPOINTED
I requested that my husband get a breakfast bag to go & it was not ready. He had to leave sooner than when you were serving breakfast. He just left
Stayed in June 2022
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Reviewed: May 23, 2022
Seda
United States3 Reviews5.0Fair- • Leisure trip
- • Couple
- • Queen Room - Accessible/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Shower didn't work. Staff grabbed tools and fixed when mentioned. Must be a common problem
Good location
Stayed in May 2022
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Reviewed: May 19, 2022
John
United States1 review5.0Fair- • Leisure trip
- • Couple
- • King Room with Sofa Bed - Non-Smoking
- • Stayed 4 nights
What could have been better......EVERYTHING!!!
The Cheapest of everything No meat in breakfast and Hardly anything else! No English Muffins No Bagels, only waffels that fell apart getting them out. Just other ....Cereal Every thing so Cheap Penny pinching! We stayed 4 nights and they never came in to change Linin
Stayed in May 2022
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Reviewed: May 16, 2022
Carlos
Portugal3 Reviews1 helpful vote7.0Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
lousy breakfast
Stayed in May 2022
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Reviewed: May 11, 2022
Joseph
United States2 Reviews5.0“just ok.”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Smoking
- • Stayed 7 nights
- • Submitted from a mobile device
very poor maintenance. sink did not drain toilet loose. whoever is doing tile work is awful. tv service is the worst.
it was comfortable clean with friendly staff.
Stayed in May 2022
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