The TV in the room kept freezing making it almost impossible to watch. I had to cast from my phone to the tv to watch anything.

The hotel was in a great location! Right by the Delta Center. The check in was smooth, and the front desk was very friendly. Nice rooms, good size and clean. We ate and had drinks at the bar in the hotel and the staff was great and the food was pretty good.

Stayed in March 2025

when the toilet was flushed the sink water when washing hands is scalding hot. If you wanted to wash your hands in normal temperature water you either flushed then waited for the toilet to finish the flushing cycle or wash then flush.

Stayed in March 2025

There are no drawers in the room to unpack folding clothes....just two small shelves by the safe in the closet. Meals are very good, large quantity, but expensive.

Close to the Salt Palace, where my meetings were.

Stayed in March 2025

Beautiful room view looking at the mountains

Stayed in March 2025

I did not find the hotel reception to be particularly friendly. I also think its ridiculous to charge people a $35 early check in (1 hour) if the room is already ready. I didn't ask you to prepare it early it just happened to be ready so what is the difference in it sitting there ready and empty, and me using it? We also had the cleaning service walk in on us at 9AM on checkout day (1PM checkout) without any indication they were coming in. If i haven't checked out that is usually an indication that the room is still in use.

Great location. The room and hotel facilities were nice. Everything was clean and tidy.

Stayed in December 2024

The drink vending machine on our floor was not functioning for card use. Having to pay $25 per day to park on premises.

Rooms are good size. Good service in the on-site restaurant. Good location and walking distance or the sites we were visiting. Easy walk to City Creek shopping area.

Stayed in December 2024

The hotel is showing its age. The rooms need to be updated as well as the pool and parking garage.

Location is the advantage that this hotel has. It's close to Temple Square, the Delta Center, ND City Creek Mall.

Stayed in November 2024

Close to everything

Stayed in November 2024

Price was high

fantastic location

Stayed in November 2024

The valet parking was a challenge. Was hardly anyone there every time I needed the car.

It was very clean

Stayed in November 2024

The area

Very nice inside. My car got robbed in the parking garage while I was here though.

Stayed in November 2024

The room wasn't as clean as my previous stay. There was dust on the counter tops and trash on the floor. There was also a drunk woman yelling in the hallway. She put on a show from 1-2:30AM.

The hotel wasn't full, so parking was easy to find. The Copper Canyon restaurant had excellent food. The staff was friendly. The wifi was reliable and fast.

Stayed in November 2024

It was good

It was good

Stayed in October 2024

Paying for parking is BS

The proximity to the sporting venue

Stayed in October 2024

Quite expensive for the quality

Good location for a one night stay before heading to Yellowstone. Clean and tidy and well looked after

Stayed in October 2024

House keeping did not clean room will

Staff were super helpful

Stayed in October 2024

There was trash from peoples rooms sitting the the hall and trays of food that sat there for well over 24hrs before room service cleaned it up

Nice clean modern

Stayed in October 2024

No exhaust fan in bathroom and toilet was finicky.

Central location

Stayed in October 2024

The restaurant service was terrible. We went to the restaurant for breakfast and waited over 5 minutes perhaps closer to 10 for someone to seat us. They saw us and could have easily signaled us to come in or come to show us some seats. One waiter even walked right past us without even saying anything, like, we’ll be with you soon. That didnt happen. Finally we gave up waiting and walked out to another restaurant. After that we didnt go back to that restaurant at all during our 5 night stay. Never found out what the food was like and dont really care anymore. We’ve stayed at this Hotel numerous times over the last 10 years but next time we are in town we may find another place to stay unless they can convince us to return???

Property itself was fine.

Stayed in October 2024

The water in the shower was bi-polar. One minute it would be hot, and the next minute, it would be cold. It did this every time we showered.

We stayed here for FanX and it worked out well. This was the first year that FanX had a north entrance, so getting to FanX was a breeze. We only had to walk for 30 seconds and we were at FanX. This made going back and worth easy. We could go shopping, return to the hotel, drop off our purchases, and return to FanX quickly. This will definitely be my hotel of choice for future FanX adventures. The staff was friendly and housekeeping showed up everyday. The Copper Canyon restaurant was excellent. The salmon was quite expensive, but I can safely say that it was the best salmon I've ever had. I will definitely order it the next time I'm in SLC. The Wifi was excellent, too. I could watch videos on my phone and it never buffered.

Stayed in September 2024

The shower head design is a problem. It didn't wanna stay up and it wanted to keep facing the wall

Stayed in September 2024

I forgot my sunglasses in the fitness center machine and went to the lobby asking for them and they were very rude! Careless attitude !!! I guess someone for house keeping took them ! I lost $200 because they don’t really help me to find them !

Location pretty close to everything

Stayed in September 2024

Nothing

I liked how nice and comfortable and safe it felt

Stayed in September 2024

No concierge. Desk person I dealt with couldn’t answer my questions and didn’t solicit assistance from colleagues. Didn’t know where the visitors center was nor how the Traux line operated yet in the heart or the convention center. No shuttle service but two shuttles available only for airport personnel use to and from airport a 20 minute drive. Room was oddly furnished and arranged. Entry door to room and bathroom was damaged and under repair with spackling/ chalking chips still on hallway carpet and floor to room. No dresser. Amour was a mini. You couldn’t hang any dresses or pants. Lived out of our luggage for a three night stay. Four star rating a stretch.

Excellent location. Easy access to major attractions. Three block from Temple Square. Just two blocks from East and West UTA Traux pickup terminals within free travel zone. Nicely appointed lobby with contemporary furniture. Excellent restaurant Copper Canyon on site that serves hotel.

Stayed in September 2024