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  5. Reviews of Ramada by Wyndham Kissimmee Gateway - Free Theme Park Shuttle

Reviews of Ramada by Wyndham Kissimmee Gateway - Free Theme Park Shuttle This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

7470 W Irlo Bronson Memorial Hwy, Celebration, Orlando, FL 34747, United States

#298 of 404 hotels in Orlando

Guests' Choice

Review Score

Based on 3311 hotel reviews

7.8

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    8.0

  • Location

    8.8

  • Facilities

    7.7

  • Staff

    8.2

  • Value for money

    8.2

  • Free Wifi

    8.3

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

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Showing 1051 - 1075

  • Reviewed: June 12, 2024

    10
    I was so clean, friendly staff, ac unit super great, hot water, soap shampoo good quality products provide to the guest
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Pet Friendly/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    No alcohol available for purchase and no restaurant for lunch or dinner or bar at the hotel.

    Everything so great and clean

    Stayed in June 2024

  • Reviewed: June 12, 2024

    5.0
    Decent for price
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Pet Friendly/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Tv didn’t work and more than 3.5 hours and no one came to fix it so we cancelled so we could go to bed.

    Price and location

    Stayed in June 2024

  • Reviewed: June 10, 2024

    6.0
    It was a nice price for the room but the check in time was to late and breakfast wasn't included
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Pet Friendly/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    No elevator to my room

    Breakfast wasn't included with my stay.

    Stayed in June 2024

  • Reviewed: June 10, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Pet Friendly/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    That they didn’t offer free breakfast. I was there for two nights and both mornings no traffic at all due to high price of $15 plus a 15% of gratitude. That’s pretty insane for some breakfast.

    This was a really good deal for a getaway

    Stayed in June 2024

  • Reviewed: June 10, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Pet Friendly/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing in special

    Location, Amenities, Stuff...everything.. I love it and I have been stayed before and I will be there

    Stayed in June 2024

  • Reviewed: June 9, 2024

    1.0
    Unsatisfactory
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Pet Friendly/Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Subject: Formal Complaint Regarding Recent Stay** Dear Hotel Management/Customer Service, I am writing to express my dissatisfaction with my recent stay at your hotel from 2 June 2024 to 6 June 2024 Unfortunately, my experience was far below my expectations for the following reasons: 1. **Lack of Guidance**: There was no staff available to guide me to my room, which was difficult to find and located far from the entrance. 2. **No Elevator**: The absence of an elevator made it very inconvenient to reach my room. 3. **Water Quality**: The water had a very bad smell, making it unusable for drinking or washing. 4. **Washroom Issues**: The locks on the washroom doors in both of my rooms were not functioning. 5. **Housekeeping**: Despite staying for four nights, no staff came to inquire about cleaning the room or providing necessary amenities. This experience has left me extremely disappointed. I believe these issues reflect poorly on the quality and service standards of your establishment. I hope you will take immediate steps to address these problems to improve the experience for future guests. I would appreciate it if you could offer some form of compensation for the inconvenience I endured during my stay. I look forward to your prompt response. Sincerely, Muhammad Sadiq 0092 320 3151576

    Nothing

    Stayed in June 2024

  • Reviewed: June 8, 2024

    10
    It was nice reguardless
    • Leisure trip
    • Group
    • Standard 2 Queen Beds Courtyard Inn Room
    • Stayed 5 nights
    • Submitted from a mobile device

    We could have gotten a breakfast voucher

    We didn’t get to eat breakfast because we didn’t have a voucher

    Stayed in June 2024

  • Reviewed: June 7, 2024

    10
    My stay was Great and I will stay here again loved it!
    • Leisure trip
    • Family with young children
    • Standard King Inn Room
    • Stayed 5 nights
    • Submitted from a mobile device

    I loved that the property had two pools a restaurant and arcade room also the breakfast buffet was delicious and was priced well. The room was very comfortable but he WiFi connection could be a lot better.

    I loved that the hotel was close to Disney and SeaWorld It also was a lot to do and plenty of Disney outlet gift shops the prices was excellent!

    Stayed in June 2024

  • Reviewed: June 7, 2024

    5.0
    Fair
    • Family with young children
    • Queen Room with Two Queen Beds - Pet Friendly/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There was mold in the room and also the food on the buffet. The rooms were filthy and the sinks didn’t drain properly. The water was scolding hot during our showers. How would you like to have paid anything for that experience? Not only that we should also be compensated for the inconvenience and discomfort of our stay.

    The staff was friendly and helpful.

    Stayed in June 2024

  • Reviewed: June 6, 2024

    3.0
    Poor
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Pet Friendly/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Very bad service and unfriendly staff. Not informative and very passive during check in. Doesn't explain anything about the property and i had to come back twice for a parking permit, in which it supposed to be a default to offer guests with a permit 😡😡😡😡 I also ask about the shuttle schedule but they just didn't response. We had to come back to the hotel with lyft

    Stayed in June 2024

  • Reviewed: June 5, 2024

    10
    Exceptional
    • Family with young children
    • Queen Room with Two Queen Beds - Pet Friendly/Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Amazing everything was super clean . The workers super nice

    Stayed in June 2024

  • Reviewed: June 5, 2024

    10
    Price and location was good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Pet Friendly/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Front desk was very rude

    Stayed in June 2024

  • Reviewed: June 2, 2024

    6.0
    It's ok if you are on a budget.
    • Leisure trip
    • Couple
    • Deluxe 2 Queen Beds Tower Room
    • Stayed 1 night

    cleanliness, staff, the room overall. our door wouldn't close properly, the noise from other guests was on crazy levels, and the staff wasn't the nicest.

    Location, location, location. Close to everything. That is the only positive thing about this hotel to be honest. Oh well, the price too...

    Stayed in May 2024

  • Reviewed: May 30, 2024

    2.0
    Wouldn’t recommend to anyone
    • Family with young children
    • Queen Room with Two Queen Beds - Pet Friendly/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Ac broken, housekeeping never showed to clean up room neither to pick up trash or dirty towels, wi-fi did not worked for my devices bathroom door stuck, and for all this issues i called/notified the front desk, was told all those times some one was coming up and no one showed up. As we arrived my room door lock did not work so from a pool side to a second floor on the by the garage, beds were old, uncomfortable and very noisy by just turning. The only thing we enjoyed was the poll which do not have any bathrooms near by, only on the loby and our room, which is very difficult when you have to kids. Had to check out and go home the night prior to check out. Wouldn’t recommend or use this hotel again.

    Pool was good

    Stayed in May 2024

  • Reviewed: May 29, 2024

    4.0
    Disappointing
    • Family with young children
    • Queen Room with Two Queen Beds - Pet Friendly/Non-Smoking
    • Stayed 8 nights
    • Submitted from a mobile device

    The water sink was leaking, the ace machines didn’t working , the stuff on the reception was rude

    Stayed in May 2024

  • Reviewed: May 28, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard 2 Queen Beds Poolview Inn Room
    • Stayed 2 nights
    • Submitted from a mobile device

    N/A

    Friendly staff. Clean

    Stayed in May 2024

  • Reviewed: May 27, 2024

    10
    Overall I will book again
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Pet Friendly/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The AC

    Pool golf and staff !

    Stayed in May 2024

  • Reviewed: May 24, 2024

    6.0
    A good bargain for your buck and great location
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Pet Friendly/Non-Smoking
    • Stayed 2 nights

    The location of the room didn’t make me feel super secure

    The inside (room) was nicer than expected based on the outside appearance of hotel, location was good- convenient to shopping and dining and the price was great

    Stayed in April 2024

  • Reviewed: May 23, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard 2 Queen Beds Courtyard Inn Room
    • Stayed 8 nights
    • Submitted from a mobile device

    Nothing bad to say everything met our needs our stay here was great

    Friendly staff everything was close by or inside the resort was worth the money rooms were clean if there was any issues they took care of it right away they made you feel welcome there is plenty to do at the resort there is a shuttle to take you to near by attractions this was by far one of the nicest resorts in the area everything was up to date and well kept

    Stayed in May 2024

  • Reviewed: May 22, 2024

    1.0
    Regret using this hotel. I was charged more than it should be with little help from the admin staff
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Pet Friendly/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    3 weeks later from my stay here for two rooms, and I am still waiting for the security deposit to be reversed to my credit card. I was told that it would take a maximum of 7 days but still the charges are on my card (I confirmed with my bank that the charges were banked and note revered by the hotel). When contacting them I keep getting told that someone at the desk will look into it, but nothing comes of it. When I call I am told that the manager needs to look into it but the manager isn't there. I have never had this kind of issue with a hotel before, but Ramada seems to not care or give me a proper update.

    Location was good

    Stayed in May 2024

  • Reviewed: May 22, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Pet Friendly/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    This was my second visit to this place. Very clean, very friendly. We will book again

    Stayed in May 2024

  • Reviewed: May 19, 2024

    10
    Amazing and relaxing.
    • Leisure trip
    • Family with young children
    • Standard King Inn Room
    • Stayed 1 night
    • Submitted from a mobile device

    The lightning at the parking was a little dark for my liking but it was ok

    The room was clean and the resection employee were kind and respectful

    Stayed in March 2024

  • Reviewed: May 17, 2024

    3.0
    No sleep room was hot every night at 3am the A/C would not turn on
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Pet Friendly/Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Not much it needs to be renovated

    The location and Staff

    Stayed in May 2024

  • Reviewed: May 16, 2024

    10
    I had a wonderful experience and I will be returning!
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Pet Friendly/Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Just not enough rags in the rooms

    I love how much stuff there was around the resort to do such as games, 2 pools, the basketball court, volleyball etc. The rooms were super clean and everything was just great!

    Stayed in May 2024

  • Reviewed: May 16, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Pet Friendly/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Staff not that friendly or helpful. Extremely slow wifi. 1 light was not working in room and inspite of requesting a maintenance, no one came to fix it.

    Nice location. Has free shuttle to disney world.

    Stayed in May 2024

Showing 1051 - 1075

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