7470 W Irlo Bronson Memorial Hwy, Celebration, Orlando, FL 34747, United States
#298 of 404 hotels in Orlando
Guests' ChoiceBased on 3311 hotel reviews
7.8Cleanliness
7.9
Comfort
8.0
Location
8.8
Facilities
7.7
Staff
8.2
Value for money
8.2
Free Wifi
8.3
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End of dialog contentReviewed: June 12, 2024
Kathia
Puerto RicoNo alcohol available for purchase and no restaurant for lunch or dinner or bar at the hotel.
Everything so great and clean
Stayed in June 2024
Reviewed: June 12, 2024
Ellen
United StatesTv didn’t work and more than 3.5 hours and no one came to fix it so we cancelled so we could go to bed.
Price and location
Stayed in June 2024
Reviewed: June 10, 2024
Thomas
United StatesNo elevator to my room
Breakfast wasn't included with my stay.
Stayed in June 2024
Reviewed: June 10, 2024
Jeannie
United StatesThat they didn’t offer free breakfast. I was there for two nights and both mornings no traffic at all due to high price of $15 plus a 15% of gratitude. That’s pretty insane for some breakfast.
This was a really good deal for a getaway
Stayed in June 2024
Reviewed: June 10, 2024
Einar
United StatesNothing in special
Location, Amenities, Stuff...everything.. I love it and I have been stayed before and I will be there
Stayed in June 2024
Reviewed: June 9, 2024
Mohammad
PakistanSubject: Formal Complaint Regarding Recent Stay** Dear Hotel Management/Customer Service, I am writing to express my dissatisfaction with my recent stay at your hotel from 2 June 2024 to 6 June 2024 Unfortunately, my experience was far below my expectations for the following reasons: 1. **Lack of Guidance**: There was no staff available to guide me to my room, which was difficult to find and located far from the entrance. 2. **No Elevator**: The absence of an elevator made it very inconvenient to reach my room. 3. **Water Quality**: The water had a very bad smell, making it unusable for drinking or washing. 4. **Washroom Issues**: The locks on the washroom doors in both of my rooms were not functioning. 5. **Housekeeping**: Despite staying for four nights, no staff came to inquire about cleaning the room or providing necessary amenities. This experience has left me extremely disappointed. I believe these issues reflect poorly on the quality and service standards of your establishment. I hope you will take immediate steps to address these problems to improve the experience for future guests. I would appreciate it if you could offer some form of compensation for the inconvenience I endured during my stay. I look forward to your prompt response. Sincerely, Muhammad Sadiq 0092 320 3151576
Nothing
Stayed in June 2024
Reviewed: June 8, 2024
Sue
United StatesWe could have gotten a breakfast voucher
We didn’t get to eat breakfast because we didn’t have a voucher
Stayed in June 2024
Reviewed: June 7, 2024
Bernadine
United StatesI loved that the property had two pools a restaurant and arcade room also the breakfast buffet was delicious and was priced well. The room was very comfortable but he WiFi connection could be a lot better.
I loved that the hotel was close to Disney and SeaWorld It also was a lot to do and plenty of Disney outlet gift shops the prices was excellent!
Stayed in June 2024
Reviewed: June 7, 2024
Laurie
United StatesThere was mold in the room and also the food on the buffet. The rooms were filthy and the sinks didn’t drain properly. The water was scolding hot during our showers. How would you like to have paid anything for that experience? Not only that we should also be compensated for the inconvenience and discomfort of our stay.
The staff was friendly and helpful.
Stayed in June 2024
Reviewed: June 6, 2024
Nerissa
IndonesiaVery bad service and unfriendly staff. Not informative and very passive during check in. Doesn't explain anything about the property and i had to come back twice for a parking permit, in which it supposed to be a default to offer guests with a permit 😡😡😡😡 I also ask about the shuttle schedule but they just didn't response. We had to come back to the hotel with lyft
Stayed in June 2024
Reviewed: June 5, 2024
Carmen
United StatesAmazing everything was super clean . The workers super nice
Stayed in June 2024
Reviewed: June 5, 2024
Kristi
United StatesFront desk was very rude
Stayed in June 2024
Reviewed: June 2, 2024
Emily
United Statescleanliness, staff, the room overall. our door wouldn't close properly, the noise from other guests was on crazy levels, and the staff wasn't the nicest.
Location, location, location. Close to everything. That is the only positive thing about this hotel to be honest. Oh well, the price too...
Stayed in May 2024
Reviewed: May 30, 2024
Anthony
United StatesAc broken, housekeeping never showed to clean up room neither to pick up trash or dirty towels, wi-fi did not worked for my devices bathroom door stuck, and for all this issues i called/notified the front desk, was told all those times some one was coming up and no one showed up. As we arrived my room door lock did not work so from a pool side to a second floor on the by the garage, beds were old, uncomfortable and very noisy by just turning. The only thing we enjoyed was the poll which do not have any bathrooms near by, only on the loby and our room, which is very difficult when you have to kids. Had to check out and go home the night prior to check out. Wouldn’t recommend or use this hotel again.
Pool was good
Stayed in May 2024
Reviewed: May 29, 2024
Ludmila
United StatesThe water sink was leaking, the ace machines didn’t working , the stuff on the reception was rude
Stayed in May 2024
Reviewed: May 28, 2024
Charles
United StatesN/A
Friendly staff. Clean
Stayed in May 2024
Reviewed: May 27, 2024
Rivera
United StatesThe AC
Pool golf and staff !
Stayed in May 2024
Reviewed: May 24, 2024
Bajanthunder
United StatesThe location of the room didn’t make me feel super secure
The inside (room) was nicer than expected based on the outside appearance of hotel, location was good- convenient to shopping and dining and the price was great
Stayed in April 2024
Reviewed: May 23, 2024
Billy
United StatesNothing bad to say everything met our needs our stay here was great
Friendly staff everything was close by or inside the resort was worth the money rooms were clean if there was any issues they took care of it right away they made you feel welcome there is plenty to do at the resort there is a shuttle to take you to near by attractions this was by far one of the nicest resorts in the area everything was up to date and well kept
Stayed in May 2024
Reviewed: May 22, 2024
Justin
South Africa3 weeks later from my stay here for two rooms, and I am still waiting for the security deposit to be reversed to my credit card. I was told that it would take a maximum of 7 days but still the charges are on my card (I confirmed with my bank that the charges were banked and note revered by the hotel). When contacting them I keep getting told that someone at the desk will look into it, but nothing comes of it. When I call I am told that the manager needs to look into it but the manager isn't there. I have never had this kind of issue with a hotel before, but Ramada seems to not care or give me a proper update.
Location was good
Stayed in May 2024
Reviewed: May 22, 2024
Yvonne
United StatesThis was my second visit to this place. Very clean, very friendly. We will book again
Stayed in May 2024
Reviewed: May 19, 2024
Delly
United StatesThe lightning at the parking was a little dark for my liking but it was ok
The room was clean and the resection employee were kind and respectful
Stayed in March 2024
Reviewed: May 17, 2024
Dolores
United StatesNot much it needs to be renovated
The location and Staff
Stayed in May 2024
Reviewed: May 16, 2024
Erin
United StatesJust not enough rags in the rooms
I love how much stuff there was around the resort to do such as games, 2 pools, the basketball court, volleyball etc. The rooms were super clean and everything was just great!
Stayed in May 2024
Reviewed: May 16, 2024
Romil
United StatesStaff not that friendly or helpful. Extremely slow wifi. 1 light was not working in room and inspite of requesting a maintenance, no one came to fix it.
Nice location. Has free shuttle to disney world.
Stayed in May 2024
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