The front desk staff weren't the friendliest, but I think that's just NY people in general. We had a loud hammering sound at 7.30am on Sunday morning and called down to reception who helped to resolve that issue.

Good sized room in an extremely central location. Close to many shops and attractions, and within walking distance of most other places.

Stayed in March 2025

clean rooms and close proximity to Penn Station.

Stayed in March 2025

Fantastic breakfast

Stayed in March 2025

We spent 5 nights at the Renaissance while visiting lots of the city sights. Location was excellent and easy to travel to and from JFK airport (using the LIRR from Penn Station). Our king room with city view was great - very clean and tidy. The bed was very comfortable so absolutely no problems sleeping. Shower and bathroom facilities were very nice too.

Stayed in March 2025

Great location, smooth check-in and check-out process, comfortable bed, and everything was clean.

Stayed in March 2025

The staff were extremely welcoming and helpful

Stayed in March 2025

Room was a little small but that is the case in NYC

Great Location and room option with two beds. Great view of NYC Staff friendly and helpful - enabling second booking via my work to be tagged on without moving rooms!

Stayed in March 2025

Entrance in photos looks a bit more grand than it is. I think I was expecting a bigger hotel in general.

Rooms were nice and a reasonable size

Stayed in February 2025

Price of the food was high but I guess that’s expected in New York.

I loved the location of the property it was close to most of the places we visited.

Stayed in February 2025

Bar close early

Well located

Stayed in March 2025

Nothing outrageous. I would stay there again. However, I requested extra towels in advance but did not get them. There was only hand lotion and soap near sink. This is the Renaissance brand. No other amenities like cotton swabs, shower cap.

The room and bathroom were very clean. Shower was great. Nice rain forest shower head and good water pressure.Beautiful view.

Stayed in March 2025

The wall lamps and electrical sockets on one wall didn't work.

The hotel's location is in a prime area!! 10 minutes or less walking to main attractions.

Stayed in March 2025

The big pet peeve for me was that talking even though they have valet parking they charge $100 for the valley parking which I felt like is Highway robbery

The property was clean. It was spacious. It was loving. I love the bar in the lobby. It was just a great thing and very convenient to the city.

Stayed in March 2025

Good Midtown hotel. Good but probably will choose elsewhere next time we're in town for a show. The pain points were 1. Elevators. Way too few for such a large hotel. Wait times aren't great at peak times. 2. Gym. Planet fitness is cool but not what I expect for a 4 star hotel gym, should be private with a view

Stayed in March 2025

If the heater could work better like sometimes it would switch the mode to cold automatically

Very clean very comfortable.

Stayed in February 2025

Clean, well located, nice staff

Stayed in February 2025

Room showing some signs of age.

great view - very comfortable. good size.

Stayed in February 2025

The rooms with the couches like in the pictures are rare. Because I wanted the one with a couch we were given a different room but it was very small. The bathroom doesn’t have a door just a glass barrier, so it might be uncomfortable to share a room with a friend.

Great location, all the sights are more or less 10-15 mins away by train. Very nice view.

Stayed in February 2025

Elevators was slow. Drinks was a little pricey

Property looked clean and smelled fresh

Stayed in February 2025

N/a

The staff were very kind & friendly. My boyfriend & I were celebrating our anniversary. The staff made us a little bag of items and wrote/drew a card that was amazing.

Stayed in February 2025

There is no toothbrush, toothpaste provided for this 4 star hotel. Everything else was good. Left luggage service was friendly but it's need tipping and although it's part of hotel's service.

The staff Duke Perkins and crew on duty from 15 to 17 February 2025, were superb, wonderful, friendly and hospitable. The location and room is good, will definitely come back.

Stayed in February 2025

we could only stay for 1 night :)

proximity of the train station as well as well known places

Stayed in February 2025

N/A

Location and staff.

Stayed in February 2025

Nothink

Great room with a view of NY city. Room was clean and spacious with amenities you would expect. Ideal location as it is in Midtown but within walking distance of sites such as Empire State Building, Times Square, The Edge, Macys, Penn Street central station. You can even walk down to Chelsea Market and the area. Shout out to all the staff who were great and really helpful and made you feel welcome.

Stayed in February 2025