The rooms are needing a makeover and the kitchen could be better stocked with dishes and utensils The Pool area was ok, Could have had more furniture as a few pieces were worn or ripped. We also noticed that some of the few pieces there, disappeared the last few days of our stay

The breakfast was a good start to the morning, although some days there was a shortage of fruit The pool was very nice and good that we could also use the pool at the other hotel The staff were excellent and always very helpful Great location with shops and restaurants close.

Stayed in March 2025

Refrigerator was noisy. Bath tub drain plug out and laying on side of tub and huge glob of hair and possibly poop visible in the drain. Kitchen chair upholstery really torn up.

Big room with a nice kitchen. Heated pool.

Stayed in February 2025

Bed could be firmer

Good breakfast with variety Very convenient location

Stayed in February 2025

No oven in the kitchen.

Tennis court, swimming pool, good breakfast, quiet and peaceful, spacious room, large refrigerator, excellent water pressure, lots of hot water, nearly a full kitchen, plenty of free parking.

Stayed in January 2025

It seem outdated

It was quiet and roomy for 2 people.

Stayed in January 2025

The facility is a bit dated and could use a spruce up. The biggest thing I was disappointed witth was that no one cleaned our room over 4 nights. No one said anything when we checked in. We had to call every other day for new towels and to dump trash.

I liked the location. Breakfast was good with lots of choices. I used the workout room everyday and was happy with the facilities. I wish they had some lighter dumbells on the rack. The room was nicely sized with a king bed and pull-out couch. Full kitchen with a large refrigeratot.

Stayed in January 2025

Outside area could be cleaner

Palm Desert is a great place to stay. This room had all the amenities you find in an apartment.

Stayed in October 2024

poor kitchen tools: no pans, pots, no spoons

great relatively new hotel small accessible suite on ground floor good breakfast

Stayed in November 2024

Terrace and garden to the golfcourse should be cleaned more often.

Room need renovation - no improvement since 2019

Stayed in October 2024

Noisy intake a/c vent in one room. The maintenance staff tried to help with but they really couldn’t do much as it was a dated system and should have been placed in the living room. Dated, needing new screens, deadbolt didn’t work. Would have appreciated hand held shower head.

Loved the view of the mountains, golf course. Enjoyed a 2 bedroom suite with living room and patio! Staff was great and really tried on all counts to make our stay comfortable! Great memories from previous years of staying there with my parents!

Stayed in October 2024

The bed is very uncomfortable and the rug lining all came up by walking over it. Also the internet is hard to connect to on anything but your phone.

The arrival was easy and took less than 2 minutes, and getting to our room was easy. The breakfast was good i suggest making fresh waffles and the furniture was clean and comfortable. Staff is very nice and easy going and quick to help. Will be back!

Stayed in October 2024

The mattress was old and it felt like a hole

The clean areas . The breakfast is awesome the staff is great friendly. The rooms are super nice except one of the beds the mattress was old and it felt like I was in a hole but other then that was great great location

Stayed in October 2024

Not much, occasional noise from upstairs but it wasn’t bad

Easy check in, had all the little things to make meals etc, free breakfast. Pool

Stayed in September 2024

The room definitely needs an update. The bathroom had broken tiles and the shower had a big crack in it. Also air conditioning wouldn’t go below 70 degrees. Also colors on walls could use to be updated - just looks a little worn.

Property was nice and clean and close to shops and restaurants.

Stayed in September 2024

Quiet area. Comfortable bed. Liked that toilet and sink area in separate area of bathroom.

Stayed in August 2024

Side walks could use a power wash, but other than that it was a great pet friendly stay.

The room was better than we expected. Large for a hotel room, well appointed and clean. We booked at the past minute.

Stayed in July 2024

Pool wasn’t really clean.

Very spacious rooms. Good beds. Quiet.

Stayed in July 2024

A small remark: mattrass of the sofa bed in our room needs a change!

Very nice location, the resort is well maintained. Room was just what we needed, comfy beds. Kitchen appliances also good. Pool ok. Breakfast up to the standards of other hotels we stayed in CA. Laundry room is also a nice plus! Would be awesome if it would have airco too, but one cannot ask for everything ;)

Stayed in July 2024

Many children in pool all day

The room

Stayed in June 2024

Pool was dirty

Nice big room, clean gym an simple breakfast

Stayed in July 2024

More umbrellas for shade and chairs around the pool in the summer time .

Stayed in June 2024

Location was fine. Room clean and comfortable bed.

Stayed in June 2024

While the room was stocked nicely, the furniture was a bit run down, and the air conditioner was not working, so they offered a solution to sleep in another room nearby with working A.C. until the next day when the engineer could come by and fix it. The engineer came, and A.C. worked for a while and then stopped working again. We were given a fan, and that helped. Ricardo was very helpful. There was a pool party on the premises on Thursday evening, Friday morning the poolside was still not clean. We jumped in the pool before leaving Friday, and that was a great start to the end of our stay. Even with the misses, I will return to the Residence Inn!

Easy check in, location, parking proximity to assigned suite, breakfast, pool, comfortable beds, clean room, refrigerator, and quiet premises.

Stayed in June 2024

Liked it all. I’ve seen terrible reviews about this property, but I didn’t see anything to rate it low.

Breakfast and access to jacuzzi at neighbor Marriott property.

Stayed in May 2024