Our room wasn't cleaned while we stayed there. Maybe I had to request room cleaning, but that wasn't clearly stated. After 2 days with a family, the trash and dirty towels were piling up.

Conveniently located close to BYU. Enjoyed the full-sized kitchen and two-bedroom suite. Kids had fun in the pool. Hot breakfast provided lots of options. Appreciated the organic scrambed eggs.

Stayed in March 2025

Room cleaning service during the holidays seemed a little hit-and-miss. We didn't mind much as we're pretty clean, and we guessed it was to give their normal staff some time off during Christmas and New Year's.

The staff was very helpful. The breakfasts were good, and the menu changed a little from day to day so it didn't become monotonous. Location was perfect for visiting family in the Provo/Orem area.

Stayed in January 2025

nothing noteworthy.

The rooms were spacious and quiet. Breakfast was decent, and the crowd was respectful.

Stayed in January 2025

Room for all our kids. Kitchenette . 2 rooms.

Stayed in December 2024

A little outdated, parking not well lit, hair in tub, lose plugs where phone charger wouldn't activate, stains on couch and living furniture not comfy

Location, separate bedroom, easy parking, lots of food options nearby, bed and pillows comfy, kitchen area with full size fridge

Stayed in January 2025

Breakfast was mediocre but I’ve had worse at motels.

It was fine and had good facilities.

Stayed in January 2025

Large rooms and I liked having a fireplace.

Stayed in January 2025

Quiet, friendly staff

Stayed in December 2024

Hidden with lots of trees and the river in back

Stayed in December 2024

Honestly it would be unfair to complain about few inconveniences because staff did best to resolve it and to make my stay pleasant . For the price the place is just fine .

Staff was very friendly and accommodating. The breakfast lady was super nice ! Room was pretty comfortable. Bed was comfy . I liked that the room had a kitchen so we were able to warm up some food. Liked the outdoor area for my dog to run.

Stayed in December 2024

The beds were very uncomfortable. Wishing for a little softer bed.

Would love the facility was clean great location. The staff was amazing and breakfast was good.

Stayed in December 2024

The bed was super comfortable. It had a kitchenette with a full-size. fridge

Stayed in November 2024

Though clean, it seems a little worn. I could tell the room had been well serviced, but there were old stains on the couch and carpet. Old rusty stains on the inside of the toilet. I wasn’t grossed out. It just seemed old.

It was conveniently located and the rooms were a good size. Very good breakfast with lots of options.

Stayed in November 2024

Bed was a little hard, pillows a little flat, and the key cards quit working about 10:30am which was really inconvenient because we were going in and out to take our stuff out to the car at the time. You guys also need to make it more clear on your website that only some rooms have ovens and which ones they are. I was really disappointed and frustrated to find out that we didn’t have one to cook the turkey we brought. My in-laws did some shuffling of which thing went in which oven when so we could cook it at their place. The lady that checked us in went above and beyond offering to ask the breakfast manager if we could use the breakfast oven. So she deserves something extra for outstanding customer service.

It was mostly all great.

Stayed in November 2024

Clean comfortable room with comfortable beds. Nice spacious rooms with an actual kitchen. Great free breakfast included with lots of different breakfast options. Staff was nice and friendly.

Stayed in November 2024

Had to change rooms since former customer had smoked up the room but the staff was unaware of it.

2 Bedroom Suite with Fireplace ! Breakfast was outstanding! Different choices everyday and real eggs! Kitchen Staff were so nice! Bacon, Sausage, Eggs, Waffles, Cereals and Granola, juice coffee different breads and spreads. Fresh fruit and Yogurt. Croissant sandwiches! Room was spacious and clean. No complaints. Staff was very helpful.

Stayed in October 2024

When we came back from the ballgame there were no parking spots. Circled the lot 4 or 5 times. Finally some guy who went to the game came for his car.

The staff was really helpful and friendly! Breakfast was excellent

Stayed in October 2024

Internet should be easily available

Very good

Stayed in October 2024

Our room wasn’t ready at the check in time, so I had to sit in the lobby while other people got checked in. When it was finally ready the front desk worker pulled me right to the front of the line, which was appreciated.

Stayed in September 2024

Carpet in the rooms

Easy Access

Stayed in August 2024

Noise airco all night

Nice room

Stayed in July 2024

Hallway to room #144 very worn. Room still in good shape

Location, breakfast, suite, staff

Stayed in July 2024

Beautiful, easy to access location. The room itself was pretty clean and well designed. The bed was comfy and I felt very at home.

Stayed in May 2024

Room should have been cleaner

Breakfast was great! Staff were very friendly and a happy welcome. Room was well equipped Great location. Loved the back patio area with tables, fire pit and river

Stayed in April 2024