No AC on 80 degree day, really hot room

Staff was friendly and helpful

Stayed in March 2025

Very bad noise insulation, the neighbours were loud and we could hear them like they were in our room. Same with the busy street outside

Good location, nice bed and bathroom

Stayed in March 2025

The hallway was loud from other hotel patrons and the room temperature was slightly warmer than desired during the seasonal transition month stayed.

The staff was friendly and courteous. The location of the hotel was great; lots of great places nearby to shop and eat. Room was small but met all the needed necessities.

Stayed in March 2025

It is well situated in the city, in Chinatown. Reception employees were friendly and helpful.

Stayed in March 2025

No common room / quiet room to work until your room is ready

Very nice staff, clean, great location in LES. Simple. Complimentary coffee all day :)

Stayed in March 2025

Very friendly staff and good value for the location and services considering this is New York. Would definitely come back for my next stay!

Stayed in February 2025

The rather small queen deluxe room was just that-small. The room didn’t have comfortable seating for two. The large tv screen was centered on one wall that could not be viewed comfortably from the bed or bench. The queen sized bed was pushed up against the wall. I felt confined to the bed and I had to leave by crawling down to the foot of the bed without disturbing my sleeping husband. As a senior with a bad back this wasn’t a good situation. The bed should be located in the middle of the wall leaving space on each side of the bed. The overly soft sagging mattress was unbearable at times. The full sized bed sheet did not match the queen sized bed leaving us struggling to stay covered. The window had a nice view of the bridge except the window shade could not stay opened-the draw strings were inaccessible. We dressed out of our suitcases which there was room to keep them open. The clothing rack had only room for our winter coats. The unheated vented clean bathroom is modern with quiet flushing toilet. The tiny counter could accomodate one small toiletry bag with an ample sized sink. The shower curtain couldn’t contain the shower water sprays which flooded the floor. There were nice hooks to hang wet towels or clothing on the bathroom door. The view from the corner bathroom window was nice that had shades that just about protected you from the public view.

The hotel’s modern small reception room is warmly heated especially during February’s blustery cold weather with comfortable seating, coffee or tea amenities, and snacks and drinks for purchase. The staff were very friendly! The location was ideal and convenient for us to visit family and go to a local church family funeral.

Stayed in February 2025

Dirty neighborhood (garbage, homeless people). We had a very small room for four. There was no table where we could sit and eat. Poor soundproofing of the main door to the room. Light from the hotel corridor shone through the door into the room.

Good location, close (5 min. walk) to East Broadway metro station. 24-hour reception. Free coffee at the reception all day, especially in the morning (great). Cleanliness. Quiet street. Close to fast food options. Helpful staff. Good bathroom equipment. Large TV. Spacious elevator.

Stayed in March 2025

The decor is a little rough around the edges and we visited during a renovation so this looks to improve. The location although convenient for stations did seem a little unsafe in areas.

Hotel staff were very friendly and the room was a good size for us. The entrance clean bright and airy. Plenty of metro stations close by and some great views of the city and brooklyn bridge. Great places to eat nearby.

Stayed in February 2025

If you plan on a longer stay there is no possibility to do laundry, this was not really an issue for us, but it is worth mentioning. There was no mini fridge in the room and there was also no tea kettle in the room (if you wanted tea you had to go to the basement, which was not a dealbreaker, but slightly inconvenient nonetheless). Ideally, there could have been more places to hang jackets/clothes in the room (we visited in winter).

Very good location in Chinatown with comfortable walking distance to the Brooklyn, Manhattan and Williamsburg bridges. A few minutes walk away from several subway stations. Lots of places to eat nearby and not too far from a Target and Trader Joe's. The staff were friendly and helpful and the bed we had on the 8th floor was comfy.

Stayed in February 2025

-Clean room that has been recently renovated -Coffee in room as well as coffee/ tea in lobby. -Kettle available upon request, but might have to remind the front desk -Hotel staff kindly fulfill my request and provide extra pillows in bed -Security box built-in wall. -first night snack provided in room - Very comfortable pillows and bed - Quiet. Each floor only has about 4 rooms; however, you can hear staff chatting in the hallway after about 10am (check out at noon). To be fair, they did stop chatting after they realized that we are still in room (resting due to an overnight flight). No traffic sounds at all in room 203. Will stay here again!

Stayed in February 2025

The room was small and felt cramped for two people, hardly fit two suitcases. The housekeeping did not come every day.

Friendly reception staff, we asked for a room on an upper floor which had amazing views over Manhattan bridge, the king bed and bathroom were comfortable, a little coffee machine, kettle and water bottles were provided, a little fridge was provided upon request. We could leave our luggage after check out for a few hours. The area is not pretty but there are bus stops and a subway station (East Broadway) right around the corner to get around New York.

Stayed in January 2025

They didn't have towels in the room

neat and clean

Stayed in December 2024

Nothing

Amazing location, comfortable room, and very pleasant staff!!

Stayed in December 2024

Heating system not working during night at one room

Good

Stayed in December 2024

Wouldn't say any of these comments are about not liking the hotel. For us would have been better to have been closer to a subway stop.

Staff was welcoming and accommodating. Arrived early to drop bags and staff checked us in early. Had a great view of both Manhattan & Brooklyn Bridges.

Stayed in December 2024

Location in Chinatown didn’t feel quite safe and comfortable, the bedding was worn out

Nice staff, coffee in the lobby, location close to the subway

Stayed in December 2024

The bed was far too soft for us and the pillows need refreshing. Although there’s a fine hotel and restaurant across the street the area was unlike NYC. There few restaurants and shops.Anywhere else

Breakfast was not included. The staff was the best part of the hotel. The room was bright but a little tight. Coffee and water were included

Stayed in December 2024

Room a bit small

Nice hotel in a great location! Staff is very kind and helpful! Very recommended

Stayed in December 2024

Nights were noisy. We had a pretty long Stay, 11 days, and nights were pretty noisy, guest and staff were closing doors pretty hard. Talking in the aisles etc.

The locstion is really good.

Stayed in December 2024

Location, clean , friendly staff

Stayed in November 2024

I like the location, its very close with subway. The properties is in chinatown where you can find lots of food and restaurants, neighborhoods also safe for family. The staffs are warm, free coffee in lobby 24/7, although room is not that big but they have 2 queens beds and fits for family of four and value for money. Overall we are happy staying in this property and would love to comeback.

Stayed in November 2024

I can't think of anything that would have improved it.

The location is perfect if you want to be in a brilliant little neighbourhood right next to multiple subways stations. It's not midtown so it's a subway ride to the big tourist attractions but I recommend it for more as a place to stay than midtown. The neighbourhood has so many lovely bars and restaurants literally a two minute walk away. Only a short walk to noho and all that has to offer, and then a slightly further walk to soho. Perfect location. Staff were lovely, room was compact but clean, light and all we needed for our stay.

Stayed in November 2024

I like it . I be be back

Stayed in November 2024