Sketchy neighborhood. Unannounced parking fee despite no protection for cars in lot.

Great location near downtown.

Stayed in July 2023

The smell of the rooms. Also, I have dander allergies and had to move rooms to obe that hadn't recently had an animal. This would be the reason we wouldn't return. It would be great if there were rooms designated only for pets and some that are reserved for no pets.

Staff were wonderful. Great Location and price

Stayed in July 2023

Carpet felt a little gross to walk on.

Well located to downtown

Stayed in June 2023

The train noise is pretty loud. The hotel provided ear plugs.

Excellent value for the price

Stayed in July 2023

The homeless population is encroaching on local businesses and areas.

Room, Breakfast, location. I was able to walk all over and it was pleasantly within walking distance for all of spokane downtown. Parking was $5 for the entire stay. very reasonable and affordable.

Stayed in June 2023

bed too soft. price too expensive for the amenities.

proximity to activities

Stayed in June 2023

Staff are not very friendly. Breakfast is limited, and they don't have any water in the breakfast area. Strong smell of air freshener in the rooms.

Location is excellent. Rooms are a good size. Bathrooms clean with a nice shower.

Stayed in June 2023

The breakfast it was symbolic, there isn’t fruits or other healthy foods options. The room’s floor it made noises.

Location and staff it was great.

Stayed in June 2023

Location in the middle of town.

Stayed in June 2023

location

Stayed in May 2023

2013 Carbon minoxide was beeping at 3am and woke us up, had a hard time finding it. I believe it needed to be replaced, or dead batteries. 🙄 Still alive, so assuming n needed to be replaced. I gave to gentleman at counter during check out.

Parking at front door

Stayed in May 2023

Parking lot was being painted and no indication was given prior to arrival. I have a taller vehicle and wasnt sure if Id fit in the small underground parking, but I did.

Staff is great and friendly, rooms clean and comfortable. My go-to place when visiting Spokane

Stayed in April 2023

We didn't like the location because of the train track. Other than that the room was clean.

Breakfast wasn't great, just a few bagels, cereal, instant oatmeal, and juice. Items were running low, could have been restocked.

Stayed in April 2023

Water pressure in the shower is nonexistent. My daughter has a LOT of hair and tried to take a shower and wash it, it took forever for her to get enough water to wet it let alone rinse the shampoo and conditioner out.

Front desk staff are great, very friendly and efficient. Room was clean, bed was comfortable and property is located close to everything we wanted to visit

Stayed in April 2023

Noisy at night, and no one pointed that out. You only found earplugs in the room when you entered and didn't know what those were for till you were woke up every hour all night from the train going by.

Friendly staff, very helpful. Rooms were clean but had some kind of unknown odor in the bathroom.

Stayed in February 2023

building classification is a motel. should not call it otherwise. Noise proofing could improve the stay. although, I personally enjoy the train.

location, clean and uncluttered decor.

Stayed in March 2023

Didn’t realize the location had so much crime. As a sola traveler I was a bit nervous but the staff were great!

Price was great and the place was clean.

Stayed in February 2023

The room was nice. Beds were clean and the room was clean. Staff was friendly and accommodated my original request.

Stayed in January 2023

The Steam Plant restaurant and bar are NOT located in the hotel. They are full city block away.

Friendly customer service, outside and garage parking available. Rooms were adequate for the price we paid. Will stay there again if ever in the area.

Stayed in December 2022

The bed was a little worn with clear grooves on either side. I couldn't go to sleep in the middle and wake up in the same spot.

The room was very clean and very quiet. You could hear trains occasionally as the tracks are very close, but I never heard another person at the hotel even though I was on the middle level and I could see other guests out my window.

Stayed in December 2022

it’s an old motel that’s been updated, but it still felt like an old motel. the room smelled, likely from years of smoking inside.

it’s right downtown, easy to walk to everything and the bed was comfortable. Funky aesthetic. unique touches.

Stayed in November 2022

I paid for early check in and emailed several times that I will arrive at noon. Hi ever the room was not ready when I arrived (they refunded me however): all of the rooms are directly facing the train tracks; and I was woken up every hour all night by passing nosy trains; despite using ear plugs. There was also street noise and music most of the night; If you want to get some rest I do not recommend this place. It is also looking more like a motel than a hotel. It is in a scratchy neighborhood right next to a bridge where transient people live; I did not feel safe waking to and from the hotel by myself once it got dark.

It was a modern and clean room with a nice bathroom and bed. Nice newer furniture. The staff members are very friendly and helpful. It is centrally located.

Stayed in November 2022

close to the city center

Stayed in October 2022

next to train rails. lots of noise

Stayed in October 2022

paid parking, but generous about late parking beyond room checkout

nice king bed, awesome view of the night time steam plant and gorgeous art work to view. walk to all the great stuff!!

Stayed in October 2022