1100 Eastgate Drive, O'Fallon, IL 62269, United States
#7 of 13 hotels in O'Fallon
Guests' ChoiceBased on 488 hotel reviews
6.7Cleanliness
7.0
Comfort
7.0
Location
7.8
Facilities
6.8
Staff
7.7
Value for money
7.4
Free Wifi
7.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: March 14, 2023
Tammy
United StatesLocation was great. Easy access to freeway. Staff was friendly
Stayed in March 2023
Reviewed: January 18, 2023
Melissa
United StatesWater was not warm and the heater didn't work well.
The room was clean and updates to the property were noticeable. Accommodated my pet with no issues.
Stayed in January 2023
Reviewed: January 14, 2023
Robin
United StatesThe outlets were not working properly. All were loose. Had to use a surge protector and unplug the clock outlet to charge phones.
Service and staff were amazing! Decent breakfast.
Stayed in January 2023
Reviewed: December 25, 2022
Griffin
United StatesClock and phone needs replaced. Clock does not work.
Stayed in December 2022
Reviewed: December 23, 2022
Randy
United StatesRepairs were needed to the room
It was halfway mark and our trip to see the grandkids
Stayed in December 2022
Reviewed: November 30, 2022
Ann
Canadaquality of the breakfast. would love to see cold water to drink, anything natural and less sugary, protein.
I was arriving very late--happy staff was able to accomodate me.
Stayed in November 2022
Reviewed: November 21, 2022
Peter
United StatesHad to wait 1/4 hour for water to turn hot
Convenient, attentive staff
Stayed in November 2022
Reviewed: October 3, 2022
Wiz
United StatesThe mattresses were bad they sunk into the center hard to sleep got up stiff the next day need new mattresses that's for sure
Stayed in October 2022
Reviewed: October 2, 2022
Cindy
United StatesClean and comfortable
Stayed in October 2022
Reviewed: September 26, 2022
Janet
United StatesNo waffle machine to make waffles just frozen waffles.
Shower was great. Nice and clean
Stayed in September 2022
Reviewed: September 25, 2022
Elisabeth
United StatesMuh
Beds was soft and you just melted into them
Stayed in September 2022
Reviewed: September 12, 2022
Barbara
United StatesRoom needed painted -- very noticeable. Window curtains would not stay closed. Loud noises next door both nights.
Lady at the front desk super nice. Answered all questions. Room clean.
Stayed in September 2022
Reviewed: September 9, 2022
Janice
United Statescurtains not hanging up and we’re pinned together so people in pool area couldn’t see in. bath floor hadn’t been cleaned.tiny area to eat and only a couple things to choose.
the staff was very helpful getting something back to me I accidentally left.
Stayed in August 2022
Reviewed: September 5, 2022
Ames
United StatesBreakfast could a little more kid friendly.
Very clean. Very comfortable.
Stayed in September 2022
Reviewed: September 5, 2022
Holly
United StatesThe place could use some updating but for the price, it’s okay. There was no elevator (but there are only two floors and I need the exercise..just thought you should know). Breakfast was all carbs, so we didn’t eat, but not a big deal.
The location is very safe (it’s surrounded by a corn field but is not far from eats and shopping), the room was clean and smelled good. The beds were a little lumpy but were actually very comfortable. The bathroom was clean. The lady at the front desk was very nice. We didn’t swim, but the pool is actually pretty nice. The air conditioner worked great and good water pressure in the bathroom.
Stayed in September 2022
Reviewed: August 30, 2022
Lulu0867
United StatesPrice was a little more than it should have been. Even with a discount from Booking. $198 for one night two rooms. Then the next day I check prices and the exact same room was 67 a night. So I will probably shop around next time.
We have stayed here multiple times since 2014 traveling to see family in Iowa. Staff is always friendly, Beds are clean and comfortable Pool is clean and refreshing after traveling 10 hours from Georgia. Consistency is nice!
Stayed in August 2022
Reviewed: August 21, 2022
Ann
Canadanot happy with the breakfast. a little more effort--some water? better fruit? would raise our reviews greatly. cleanliness was sub par, but when we pointed it out, staff was very helpful.
this hotel is well priced and perfectly adequate. location very close to McKendree University. enjoyed outdoor pool.
Stayed in August 2022
Reviewed: August 7, 2022
Rita
United StatesUnfortunately there were a couple of people hanging out 'partying' in the parking lot. Room was ok, nothing special but it was clean and comfortable.
Easy to find. Close to our destination.
Stayed in May 2022
Reviewed: July 6, 2022
S
United StatesMy entire experince was great! Not one complaint!
The staff was very very friendly and so polite!!!! I appreciate them so much for accomodating me!
Stayed in July 2022
Reviewed: July 3, 2022
Mark
United StatesThe City of O'Fallon had over did the water supply with chlorine. That was shared on social media. Unhappy residents. It was so strong we didn't use the hot tub.
The rate,minimal charge for a pet. Quiet
Stayed in June 2022
Reviewed: June 27, 2022
Zach
United StatesI didn't particularly dislike anything, it's just a pretty cheap place to stay. I guess the smell could be a little nicer, it had a stale cigarette and cleaner smell.
Breakfast was a little sparse, just breads and yogurt or cereal
Stayed in June 2022
Reviewed: June 20, 2022
Neil
United StatesOccupants in next door room started LOUD YELLING early in morning. Advised manager of such. Didn't seem to care.
Price and location
Stayed in June 2022
Reviewed: June 16, 2022
Dee
United StatesThat There was a limit on towels during our time in the pool.
The pool
Stayed in June 2022
Reviewed: June 9, 2022
Link
United StatesBreakfast
Stayed in June 2022
Reviewed: June 6, 2022
Charles
United StatesWIFI and breakfast.
Rooms were comfortable but dated. WIFI was not very efficient. Kept cutting off. Breakfast not very filling. Best showers I have ever had in a hotel.
Stayed in June 2022
Cochem, Germany
Fort Lauderdale, US
Kandergrund, Switzerland
The Woodlands, US
Dubrovnik, Croatia
Primošten, Croatia
Veracruz, Mexico
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content