Older building.

Nice staff.

Stayed in April 2025

Excellent customer service. Room service was good too. Overall very pleasant experience.

Stayed in April 2025

they offer sauna and stream room and none was available. the pool was suppose be heated and it was very cold

very nice and clean

Stayed in April 2025

Breakfast very average

Stayed in February 2025

N/A

Affordable .. Had a pool kind of small but def made it work . Gym as well was nice even tho didn’t use . The back area where the poool is view nice as well . Room was great would def stay again .

Stayed in November 2024

I didn’t like that they’re joint rooms, unless I missed it somewhere, it’s not mentioned

Stayed in October 2024

Bathroom was a bit dirty especially the shower and there was another room connected to lines with a door that was a bit uneasy

Quiet location tucked away

Stayed in October 2024

Staffs are rude at check in.

Location.

Stayed in August 2024

The room is small,the beds are small and the mattress are not good enough. The sound isolation is not good we could hear the people on the next room.

The room is clean.the view is good there is parking. Quiet area.

Stayed in September 2024

Rooms were not cleaned properly. Washroom were not cleaned. We stayed for 5 days. Most of the time when we return to our hotel rooms. The cards were not working, we had to go down again and activate it. I don’t get this. If our stay is for 5 days. Why we have to activate the card everyday? I live in UAE. And due to my work I travel to Oman monthly. I stay at Centara Hotel in Muscat. It’s nowhere near the standards of Sheraton. But the service of that hotel is exceptionally best. Better than Sheraton. They don’t say no for Water. They carry our bags when we check in and check out. In Sheraton they didn’t help us while checking out. We are staying at a hotel like Sheraton and they can’t even ask their staff to take our bags down from our room while checking out. This was so unprofessional. You greet the guest with all hearts and when they’re checking out. There is no service. We stayed at this hotel paying atleast 1000 dollar above the normal hotel. I think that normal hotel service are better than Sheraton. Atleast they give water, keep our card activated during our stay in the hotel, give proper check in and check our service, and many things which are small but that small things matters the most.

The property was clean. At a good peaceful location. The staff was helpful. And they also allowed us to have dinner at their conference table.

Stayed in September 2024

Is better included breakfast

No breakfast

Stayed in September 2024

There was an issue with the tub not draining at all while taking a shower, we made sure to report the issue during checkout.

The front desk team that checked us in were extremely hospitable, they made sure we felt welcomed.

Stayed in August 2024

The coffee shop was always closed

Good setting with trees

Stayed in July 2024

Buffet breakfast $20

Location was great not too noisy.

Stayed in May 2024

Bar closes too early

Stayed in March 2024

Restaurant was over priced average.

Very good value, location, if you need to be in the area, clean, confortable and quiet.

Stayed in January 2024

there was a big family in the lobby all day all over the place with kids didn’t look right

Stayed in August 2023

ice machine was broken on the 5th floor pool was too small, in large hotel. we didnt get a chance to enjoy

the fitness room is spacious.. plenty of machines to work out full body

Stayed in July 2023

Breakfast Very slow check in

location

Stayed in April 2023

N/A

Quick to accommodate us to a new room after entering one with a strong cigarette ordor. The new room was huge and spacious. Also, they were able to open us the door when we got locked out. It took time, but the manager really did his all and eventually got it opened.

Stayed in March 2023

HVAC was "moody" and air flow was too concentrated. Room door was too short allowing too much hallway light into the guestroom. Desk staff was rude, both at check in and calling down to front desk regarding billing.

Room design. Modern and efficient.

Stayed in January 2023

I BOOKED A ROOM WITH A KING SIZE BED , WHEN I CHECKED IN I WAS TOLD THE ROOM WAS GIVEN AWAY THEY ONLY HAD A ROOM WITH DOUBLE BEDS . IWAS NOT HAPPY . THEY OVER BOOKED A WEDDING AND THE ROOM WENT TO THEM...

THE ROOM WAS OKAY NOTHING SPECIAL

Stayed in August 2022

TV screen would not turn off so I had to sleep with a feint glow from the screen both nights.

Staff was friendly the entire time I was there. Everything was clean and the bed was pretty comfortable.

Stayed in July 2022

The first room that was given was dirty, there was a drip from the faucet and the fridge did not work. The second room, the toilet would not flush and the repairman said he could not fix - major problem. The third room was a little better but the fridge still did not work. In addition the carpet in all of the rooms were dirty.

Was close to the convention center and there was plenty of parking

Stayed in June 2022