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  5. Reviews of Sheraton La Jolla

Reviews of Sheraton La Jolla This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

3299 Holiday Court, La Jolla, San Diego, CA 92037, United States

#106 of 249 hotels in San Diego

Guests' Choice

Review Score

Based on 368 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    8.7

  • Facilities

    8.3

  • Staff

    8.8

  • Value for money

    7.7

  • Free Wifi

    8.3

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: September 18, 2022

    7.0
    nice, housekeeping staff very nice
    • Family with young children
    • Guest room, 2 Queen, Garden view
    • Stayed 7 nights
    • Submitted from a mobile device

    no fan in the bathroom

    convenient to college and shops

    Stayed in September 2022

  • Reviewed: September 6, 2022

    8.0
    It was great and great location.
    • Leisure trip
    • Couple
    • Guest room, 1 King
    • Stayed 3 nights

    Swimming pool was very clean and the area too.

    we didn't eat at the hotel, breakfast was not included in our reservation.

    Stayed in September 2022

  • Reviewed: September 3, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Guest room, 1 King
    • Stayed 1 night
    • Submitted from a mobile device

    The pool was super dirty. There was little black bugs in the pool. I was get poke all over my body. I was very disappointed. It was the main reason I went with this hotel

    Love that theres a gym. The room was nice, clean and big

    Stayed in August 2022

  • Reviewed: August 30, 2022

    8.0
    relaxing and romantic
    • Leisure trip
    • Couple
    • Guest room, 1 King
    • Stayed 2 nights
    • Submitted from a mobile device

    a little outdated

    location and pool

    Stayed in August 2022

  • Reviewed: August 29, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Guest room, 1 King
    • Stayed 2 nights

    n/a

    Location was nice.

    Stayed in August 2022

  • Reviewed: August 26, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Guest room, 1 King
    • Stayed 7 nights

    Housekeeping could be a bit more organised and timely.

    Location and the pool were excellent. The hotel grounds were well maintained.

    Stayed in July 2022

  • Reviewed: August 11, 2022

    8.0
    Great hotel, only thing they double charged my card for the food at the hotel. My first night I used
    • Leisure trip
    • Couple
    • Guest room, 1 King
    • Stayed 3 nights

    Great hotel, only thing they double charged my card for the food at the hotel. My first night I used my credit card to ring my check then they charged my room as well. Please reverse the $70.50 from my bill .

    Great hotel, only thing they double charged my card for the food at the hotel. My first night I used my credit card to ring my check then they charged my room as well. Please reverse the $70.50 from my bill .

    Stayed in August 2022

  • Reviewed: August 1, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Guest room, 1 King
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was a bit run down given the price. the bathroom pocket door stuck, the sink ran slow and the nightstand recharging station did not work.

    Nice pool and jacuzzi. Good exercise room. Convenient location near UCSD. Walking distance to a shopping center with places to eat, a Whole Foods Market and a CVS.

    Stayed in July 2022

  • Reviewed: July 16, 2022

    9.0
    Friendy staff, clean facility, beautiful landscape, plenty of parking
    • Leisure trip
    • Couple
    • Guest room, 1 King, Garden view
    • Stayed 1 night
    • Submitted from a mobile device

    the pipes were alittle noisy

    the landscaping

    Stayed in June 2022

  • Reviewed: July 14, 2022

    9.0
    We will be back.
    • Leisure trip
    • Family with young children
    • Guest room, 2 Queen
    • Stayed 2 nights
    • Submitted from a mobile device

    Location is very accessible to all nice places in La Jolla.

    Stayed in July 2022

  • Reviewed: July 12, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Guest room, 1 King, Garden view
    • Stayed 2 nights

    It was very confusing finding your way around the many buildings. Tehy should put maps at every elevator and stairwell showing your locations

    The hotel restaurant was very good for dinner. There is an excellent breakfast place Snooze AM Eatery in the shopping mall next door. You can easily walk over and it is worth it.

    Stayed in July 2022

  • Reviewed: July 7, 2022

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Guest room, 1 King
    • Stayed 2 nights

    Room was very comfortable and clean. The staff was friendly and attentive. The parking was a little expensive but our stay was wonderful.

    Stayed in July 2022

  • Reviewed: July 6, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Guest room, 1 King
    • Stayed 2 nights
    • Submitted from a mobile device

    No washer and dryer machines.

    Stayed in July 2022

  • Reviewed: July 5, 2022

    7.0
    We had a pleasant stay; enjoyed the garden and the pool and had a good dinner.
    • Leisure trip
    • Family with young children
    • Guest room, 1 King
    • Stayed 1 night

    The buildings looked tired as did the entryway to the property.

    N?A

    Stayed in July 2022

  • Reviewed: June 23, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Guest room, 2 Queen, Garden view
    • Stayed 3 nights
    • Submitted from a mobile device

    Peaceful high quality property. Picturesque. Well.located.

    Stayed in June 2022

  • Reviewed: June 21, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Guest room, 2 Queen
    • Stayed 4 nights

    not all things were replaced daily in our room. also we were unable to eat dinner at the hotel due to a shortage in staff so had to go offsite- super disappointed

    no btrakfast

    Stayed in June 2022

  • Reviewed: June 20, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Guest room, 1 King
    • Stayed 2 nights
    • Submitted from a mobile device

    They need to update some things but very nice place.

    Location good. Nice pool. Older place.

    Stayed in June 2022

  • Reviewed: June 15, 2022

    9.0
    FRIENDLY STAFF, COMFORTABLE ROOMS
    • Leisure trip
    • Family with young children
    • Club level, Larger Guest room, 1 King
    • Stayed 1 night

    Our bathroom door could not be latched from the inside. Room 905, please fix it. Quality of snacks in the Club lounge needs to be taken up a notch. Just because it's included in the price of the room does not mean we're not going to judge it.

    We stayed in a Club room. It had its own patio and garden, opening directly into the car park and pet space. The room was clean. Check in was friendly and painless. The Cub lounge serves free breakfast, snacks, and beverages through the day. Not great stuff, but service is friendly and responsive. The fitness center and pool are nice and well-equipped.

    Stayed in June 2022

  • Reviewed: June 14, 2022

    7.0
    Good stay, expected more.
    • Leisure trip
    • Family with young children
    • Larger Guest room, 1 King, Garden view
    • Stayed 2 nights
    • Submitted from a mobile device

    I was expecting more for the price I paid, more upscale. The halls look a bit old, need remodeling.

    I liked the service at the restaurant. The garden was vero nice too.

    Stayed in June 2022

  • Reviewed: May 26, 2022

    7.0
    Sheraton stay
    • Leisure trip
    • Travelers with friends
    • Guest room, 2 Queen
    • Stayed 2 nights
    • Submitted from a mobile device

    I thought that it was kind of outdated the tv in the room seems like it’s from 2010 and $700 for 2 nights seems a little steep and I also believe that the pool area should be open a little bit longer 10pm… should be atleast 12 maybe. Especially when your just sitting in the jacuzzi at 10:02 and get escorted out by a security guard… very steep 2/10

    I love the views of the property and the area of the hotel and all the atmosphere surrounding the area a pretty good stay in my book 8/10

    Stayed in May 2022

  • Reviewed: May 26, 2022

    9.0
    wonderful place; a great stay
    • Couple
    • Guest room, 2 Queen
    • Stayed 2 nights
    • Submitted from a mobile device

    N/A

    clean & convenient

    Stayed in May 2022

  • Reviewed: April 22, 2025

    3.0
    Poor experience, felt scammed into booking this
    • Leisure trip
    • Couple
    • Larger Guest room, 1 King
    • Stayed 2 nights
    • Submitted from a mobile device

    It was a terrible stay for several reasons. 1. Even though we had paid for the breakfast included option, they gave us a breakfast voucher that included only one entree and they asked for tax and service charge on that additionally. 2. They had charged me additionally $45 for the third person in a 3 person room that we had booked and already paid for. Only when I pointed it out they removed the amount. 3. Our phone wasn't working. No one fixed it despite our complaint. 4. When I reached out to the reception they said they don't have a hotel manager or a supervisor. They are only present on weekdays and not on weekends. It was a terrible experience and we felt cheated. It has been one of my worst experiences on booking.com. the 8.2 rating was very misleading.

    The room size was fine.

    Stayed in April 2025

  • Reviewed: April 21, 2025

    10
    Was a nice overall stay, very affordable and a very nice front desk man.
    • Leisure trip
    • Travelers with friends
    • Guest room, 2 Queen, Garden view
    • Stayed 1 night
    • Submitted from a mobile device

    The location

    Stayed in April 2025

  • Reviewed: April 12, 2025

    2.0
    Very Poor
    • Leisure trip
    • Couple
    • Guest room, 2 Queen
    • Stayed 1 night
    • Submitted from a mobile device

    Unresponsive staff, broken coffee machine

    Stayed in March 2025

  • Reviewed: April 7, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Guest room, 1 King
    • Stayed 2 nights
    • Submitted from a mobile device

    Bianca at the front desk was amazing!

    Stayed in April 2025

Showing 76 - 100

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