Maid service trying to bust down the door at 8:30 in the morning. Waking us up. ( and yes i didn't have the do not disturb sign up. )But still 8:30 in the morning on a Monday. I think is a little early for that.

The location is excellent. Lots of restaurants and shops to go to. Right on the water.

Stayed in July 2022

the website I was on made it appear breakfast was included, also may want all reservations to make it clear that the only free parking is on the street and that hotel valet parking is an additional $32 a night. the entrance is confusing with the one ways, and the blocked streets.

new, clean, modern, incredible location.

Stayed in July 2022

the location was absolutely beautiful, the room was amazing, the staff was so kind. definitely made our wedding weekend the best way to kick off the start of our marriage!

Stayed in July 2022

One gentleman at the front desk at check-in was very friendly unfortunately I didn't get him. My experience with the ladies at check-in or with questions was that they were not so friendly. They all barely smiled. Valet was good, the security guy doing the valet in the early hours was slow and seemed bothered when I needed my car early. I still tipped him though you may want to convey to him that if he was helpful with a suitcase and walked with purpose he could get tipped more often.

The hotel and area were beautiful. I enjoyed dinner at the Salt and Copper and the ease and comfort of dining in the other restaurants.

Stayed in July 2022

The spa tub and view was amazing and we will be coming back for another stay ….

Stayed in July 2022

No microwave. Expensive. Only had vallet and no self parking available.

Location was great.

Stayed in July 2022

while our overall experience was really wonderful, there was one day when my parents came to visit and was sat down in the hotel restaurant to eat but was not acknowledged or waited on after they were brought to the table. the restaurant was not crowded but no one went to help them. they sat there for almost 20 minutes before deciding to eat across the street.

the new property is wonderful. there is so much to see and do without having to leave the area. we enjoyed it so much that we extended our stay for two more nights.

Stayed in July 2022

the thermostat is extremely touchy, and liked to blow either extremely hot or extremely cold air

good price, great view.

Stayed in July 2022

Both the hotel and the nearby facilities are very expensive. We paid $80 for two pizzas and some wine. Lovely, but expensive. There is valet parking, which was quite expensive for an outlying area; the cost is more what you would expect from a major city centre location. There is one major downside, and that’s noise. The rooms either face the mall area with all its bars and restaurants or the Sound. The mall is ok but the road through is frequented by certain people and their big exhausts, revving engines and screeching tyres. It’s constant throughout the evening and night. Even the shoreline path was very noisy into the early hours so if a window was open you hear everything.

This is a lovely new hotel and the staff are very keen and friendly. The rooms are very nice and being new everything worked and was clean. The finishes are all high end so no disappointments with the room overall. The bed was comfy and the linens clean and unmarked. There is a coffee machine in the room but not enough pods or milks to last a short stay, so maybe that could be improved. Ask for more at reception. Fridge also provided. There is a rooftop pool and hot tub which all looked very nice. There is a gym also with all the usual machines in a fairly large room, probably say it was limited in loose weights, but it’s a hotel in the end. The valet guys were friendly and attentive. There is a mall on the doorstep with lots of eateries suiting all tastes. However the prices are hugely marked up so be prepared. All in all it’s a lovely place and has the Puget Sound on the doorstep. I would go back but would plan to eat away from the Point, just because it’s overpriced.

Stayed in July 2022

I wish the industrial area towards Tacoma was not in the same view as the mountain. Small price to pay for a great view and comfortable room.

The room was great. It was very large and the bed was very comfortable. All the little shops and restaurants were great. The view of the mountain was spectacular. I also enjoyed the restaurant down stairs. Very good food at not over priced.

Stayed in July 2022

I did not like that the pool was not warmer and was not kid friendly.

I like that restaurants are nearby we were on the waterfront and there were plenty of activities to engage in

Stayed in July 2022

fantastic location

Stayed in July 2022

The location was perfect. I was very pleased with the facility.

Stayed in July 2022

Parking cost that I wasn’t aware of. Valet only but they were super friendly and quick.

Staff was courteous and friendly. Hotel was beautiful .

Stayed in July 2022

charging for parking

Great location with a huge boardwalk/walk path for riding bikes, walking, skating etc - right on the water! tons of food nearby and really nice and clean. The staff is phenomenal starting with the valet and then on to the front desk staff, who checked us in. I wish I could recall the gentleman who checked me in but he was so nice and accommodating. When we called for extra items, they were delivered quickly and with a sincere smile. The hotel is brand new and the staff treats it as if they truly care about keeping it that way. The price isn’t cheap, but I’ve stayed at places that cost more and I got way less. The rooms are very large as well as the bathroom. They are modern and very comfortable. Overall, I give this place a 9.5 out of 10 and the half point loss is only because you must pay for parking regardless if you use valet or not. I hate being charged extra for parking. In big cities you expect that but when you are off the beaten path a little, you don’t generally see those charges. That said, I would gladly stay here again and plan to do so the next time I’m on the West Coast.

Stayed in July 2022

The location was prefect

Stayed in July 2022

no casual dining on property for breakfast

property location, view

Stayed in July 2022

Could use some more workers, but we realize this is a part of the post pandemic situation.½

Staff was amazing, courteous and helpful.

Stayed in July 2022

Mostly perfect view has construction going on underneath. Distance from room to elevator was very significant for our side of the building. Many guests (including us) struggled to get the elevator to recognize keycards without opening and closing doors once or twice.

Great comfortable bed. Great shower and bathroom amenities. TV was galactic size. Location left all sorts of options for time we didn't have planned out. Staff were all consistently kind, thoughtful, helpful, and understanding.

Stayed in July 2022

Needed a little more coffee pods

Stayed in July 2022

I would like to have 24 hour access to the gym. I think Security cameras are in place already.

Nice room, polite staff, and great location.

Stayed in July 2022

Sea view room was great

Stayed in July 2022

they don’t provide slippers, and no water in room .

place , design

Stayed in July 2022

That it did not provide parking lot

Pool and jacuzzi

Stayed in July 2022

5 Star place and accomodations. Staff very accomodating. Only glitch was that I booked for a city view and got a room overlooking the roof. Derrick helped find a room on the other side of the hotel.

Stayed in July 2022