Reviews of Sonesta Select Laguna Hills Irvine Spectrum This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
23175 Avenida de la Carlota, Laguna Hills, CA 92653, United States
#3 of 4 hotels in Laguna Hills
Guests' ChoiceReview Score
Based on 426 hotel reviews
6.9Score breakdown
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Cleanliness
7.5
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Comfort
7.6
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Location
8.1
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Facilities
7.4
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Staff
8.0
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Value for money
7.3
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Free Wifi
8.5
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Reviewed: August 29, 2022
Eva
United States8 Reviews5.4Fair- • Group
- • Guestroom Two Doubles
- • Stayed 1 night
- • Submitted from a mobile device
Bed were to small Room was dirty blankets, shower ,floor
Staff and pool area
Stayed in August 2022
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Reviewed: August 23, 2022
Timothy
United States2 Reviews7.0“It did the job for me”- • Leisure trip
- • Solo traveler
- • Deluxe King with Sofabed
- • Stayed 10 nights
Washing machines were broken. Keys were always going bad. No microwave in room
There was no breakfast to speak of
Stayed in August 2022
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Reviewed: August 20, 2022
Maria
United States3 Reviews8.0“it was ok. the view is not the greatest. but the location is right off the freeway”- • Leisure trip
- • Solo traveler
- • Deluxe King with Sofabed
- • Stayed 3 nights
- • Submitted from a mobile device
the bar was never open
it was quiet
Stayed in August 2022
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Reviewed: August 4, 2022
Erg
United States10 Reviews1 helpful vote8.0“Pretty nice”- • Business trip
- • Family with young children
- • One Bedroom Suite King with Sofabed
- • Stayed 1 night
- • Submitted from a mobile device
The bathroom was not properly stocked and the bedroom AC did not work. Made for an uncomfortable night.
The room was very comfortable. There was plenty of space and the mini frig was a very nice perk.
Stayed in July 2022
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Reviewed: July 10, 2022
Cherie
United States6 Reviews8.0“Clean, comfortable and spacious, jacuzzi a plus!”- • Leisure trip
- • Solo traveler
- • Deluxe King with Sofabed
- • Stayed 2 nights
Hotel right next to freeway so I asked for a room away from freeway didn't get one that was quiet, still freeway noise all thru the night so I wore earplugs.
Spacious clean room with very comfortable bed, jacuzzi open til 11pm, microwave to use in lobby, free parking
Stayed in July 2022
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Reviewed: July 3, 2022
Selene
United Kingdom20 Reviews2 helpful votes8.0“confortable”- • Leisure trip
- • Solo traveler
- • Guestroom King with Bathtub - Mobility Accessible
- • Stayed 2 nights
- • Submitted from a mobile device
nothing
location
Stayed in June 2022
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Reviewed: June 21, 2022
Jill
United Kingdom14 Reviews6.0Pleasant- • Leisure trip
- • Family with young children
- • Deluxe King with Sofabed
- • Stayed 2 nights
- • Submitted from a mobile device
Rather churlish staff member on reception who was not as friendly or professional as I would expect from front desk .
Pool Help given to access the internet
Stayed in June 2022
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Reviewed: June 11, 2022
Eamon
Ireland109 Reviews14 helpful votes6.0“Completely forgettable hotel/motel. But us what it is.”- • Business trip
- • Family with young children
- • Guestroom Two Doubles with Bathtub - Mobility Accessible
- • Stayed 2 nights
- • Submitted from a mobile device
Breathtakingly average hotel.
Comfortable beds.
Stayed in June 2022
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Reviewed: May 17, 2022
Maryam
United States1 review7.0Good- • Leisure trip
- • Family with young children
- • Guestroom King - Hearing Accessible
- • Stayed 6 nights
- • Submitted from a mobile device
No breakfast!
Great location!
Stayed in May 2022
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Reviewed: April 10, 2025
Xiaoqun
United States1 review1.0“Awful”- • Leisure trip
- • Family with young children
- • Guestroom Two Doubles
- • Stayed 2 nights
- • Submitted from a mobile device
Throw my things away. Noisy. Dirty. Expensive
Nothing
Stayed in March 2025
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Reviewed: April 9, 2025
Andrew
United States1 review5.0“Price was good for a nice hotel. Everything was clean.”- • Leisure trip
- • Couple
- • Deluxe King with Sofabed
- • Stayed 1 night
- • Submitted from a mobile device
Was told I could check in at 2:00p.m. if room was ready when I called the front desk prior too reserving the room. Upon arrival was told I had too pay 30 dollars if before 3:00p.m. When I did show up at 3, the front desk lady had me just standing there for 5 minutes while she talked too a freind. Kinda rude but other than that a decent experience.
Price and Location.
Stayed in April 2025
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Reviewed: April 2, 2025
Ruth
United States4 Reviews4.0“Surprise charge”- • Leisure trip
- • Family with young children
- • Guestroom Two Doubles - Hearing Accessible
- • Stayed 7 nights
- • Submitted from a mobile device
Surprise charge without explaining of it. Extra charges for parking. No soap in dispensers bed very uncomfortable.
Stayed in April 2025
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Reviewed: April 1, 2025
Maria
United States2 Reviews9.0“The only thing I didn’t like is the shower water was not running lot of hair blocks it so it was ful”- • Leisure trip
- • Solo traveler
- • Deluxe King Room with Balcony/Pool View
- • Stayed 1 night
- • Submitted from a mobile device
The place was wonderful and it smells lovely
Love the bed very comfortable I slept like a baby
Stayed in March 2025
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Reviewed: March 27, 2025
Denise
United States5 Reviews10“Very cozy clean affordable and convenient”- • Leisure trip
- • Solo traveler
- • Deluxe King Room with Pool View Balcony-Hearing Accessible -
- • Stayed 1 night
- • Submitted from a mobile device
N/A
Location and cleanliness
Stayed in March 2025
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Reviewed: March 24, 2025
Russ
United States1 review2.0“I would not stay here again. I would like to request a refund, that’s how crappy it was.”- • Leisure trip
- • Family with young children
- • Guestroom Two Doubles
- • Stayed 2 nights
- • Submitted from a mobile device
The rooms and hallways were dirty. We had some weird purple stuff on the walls, they charge for parking and no real amenities. Not even free breakfast. We had to stay there for travel ball. The beds were extremely stiff and the pillow s I way too soft.
Stayed in March 2025
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Reviewed: March 22, 2025
Peter
United States4 Reviews1.0“Hell hotel”- • Leisure trip
- • Solo traveler
- • Deluxe King Room with Balcony
- • Stayed 3 nights
- • Submitted from a mobile device
when booked it read breakfast and parking the breakfast was a grab and go what is a f**king studens hostel and you had to pay for parking there was no bar too and the bathroom was not clean photos taken you only let me down once
not a lot abig let down nothing about pets in the hotel !!
Stayed in March 2025
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Reviewed: March 21, 2025
Andrea
United States2 Reviews4.0“My husband's birthday stay”- • Leisure trip
- • Couple
- • Deluxe King Room with Pool View Balcony-Hearing Accessible -
- • Stayed 1 night
- • Submitted from a mobile device
I wrote on top
Well the hotel when you walk in smelled like a rich potpourri. And our room smelled like cat liter. The breakfast was good it was hard to sleep
Stayed in March 2025
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Reviewed: March 20, 2025
Sara
United States1 review3.0“2 Breakfast per room lol”- • Leisure trip
- • Family with young children
- • Guestroom Two Doubles with Roll-In Shower - Mobility Accessible
- • Stayed 1 night
- • Submitted from a mobile device
I ended up at that location because my car broke down and I decided to stay there with my kids. I checked in and was told breakfast was included, and was given four vouchers to use in the morning. Morning is here, and me and my daughters go have breakfast, all is fine, the set up was a bit weird but nonetheless it was fine. My son who decided to sleep in, woke up 30 minutes afterwards and decided to go have breakfast, well he was told by the same lady that served us breakfast that he couldn't eat because I was only allowed two vouchers per room. What?? My son didn't get to eat because we only get two vouchers? That's absurd. She asked if I wanted to pay for his breakfast.... I politely said no thanks, walked away. Breakfast was nothing special and to be told my son couldn't eat was so rude. If I woukd have known this I would have not ate myself and had the kids eat instead of me. Checked out and bought him breakfast elsewhere. Not staying here again. Also, bathrooms had such a weird ugly smell. Rooms were fine and comfy, just not the bathroom.
The location and price was great!
Stayed in March 2025
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Reviewed: March 11, 2025
Rodney
United States1 review1.0Very Poor- • Leisure trip
- • Family with young children
- • Guestroom King with Bathtub - Mobility Accessible
- • Stayed 1 night
- • Submitted from a mobile device
Piles on garage in the hallway and in the room carpet had nails sticking out. My queen size bed was smaller than than queen size.
Nothing! I wouldn't stay there for free.
Stayed in February 2025
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Reviewed: March 10, 2025
Wendy
United States6 Reviews5.0Fair- • Family with young children
- • Deluxe King Room with Balcony - Hearing Accessible
- • Stayed 1 night
- • Submitted from a mobile device
Only one elevator working So many people smoking outside the main entrance Carpets dirty
Pet friendly
Stayed in March 2025
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Reviewed: March 2, 2025
Quai
United States1 review10“Hotel stay in Irvine area”- • Leisure trip
- • Family with young children
- • Guestroom King with Bathtub - Mobility Accessible
- • Stayed 4 nights
- • Submitted from a mobile device
Good value for the money
Stayed in February 2025
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Reviewed: February 26, 2025
Amy
United States4 Reviews10“clean and convenient”- • Business trip
- • Solo traveler
- • Deluxe King Room with Balcony/Pool View
- • Stayed 8 nights
The front desk staff can be more friendly. Also, be more mindful to customers that's paying lot of money to stay instead of talking to co workers. rude front desk
Stayed in January 2025
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Reviewed: February 24, 2025
Sonia
United States2 Reviews1.0“Never again”- • Leisure trip
- • Solo traveler
- • Deluxe King Room with Balcony
- • Stayed 2 nights
- • Submitted from a mobile device
Rude front desk staff
Calm
Stayed in February 2025
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Reviewed: February 24, 2025
Daniel
United States1 review3.0Poor- • Leisure trip
- • Group
- • Deluxe King Room with Balcony/Pool View
- • Stayed 2 nights
- • Submitted from a mobile device
Breakfast was not included when we paid for it at booking. Ac was very noisy. Poor fitness center.
The pool was nice
Stayed in February 2025
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Reviewed: February 23, 2025
Imbert
United States1 review9.0“My stay was nice, but I was put off by the front desk. Girl talking about my President. In a derogat”- • Leisure trip
- • Couple
- • Deluxe King Room with Balcony
- • Stayed 1 night
- • Submitted from a mobile device
I did not appreciate the front desk girl talking politics and telling me about how terrible the President of the United States is to her.. She should keep her opinions to herself.
I didn't expect that this place would be so nice.
Stayed in February 2025
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