Reviews of Sonesta Select Phoenix Chandler This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
920 North 54th Street, Chandler, AZ 85226, United States
#14 of 46 hotels in Chandler
Guests' ChoiceReview Score
Based on 739 hotel reviews
8.3Score breakdown
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Cleanliness
8.7
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Comfort
8.6
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Location
9.0
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Facilities
8.5
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Staff
8.8
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Value for money
8.3
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Free Wifi
8.7
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Reviewed: April 30, 2025
Bernie
United States2 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Guestroom King Room with Sofabed
- • Stayed 1 night
- • Submitted from a mobile device
no ice machine and the TV was not working
it was closer to where I need it to be
Stayed in April 2025
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Reviewed: April 29, 2025
Robert
United States4 Reviews8.0“Top shelf except for key card problem and tub/shower area at all locations.”- • Leisure trip
- • Couple
- • Guestroom King Room with Sofabed
- • Stayed 16 nights
- • Submitted from a mobile device
I’ve stayed at Sonesta many times in the last 5 years. At EVERY ONE the front desk people have had to replace our key cards on numerous occasions. I know that will happen from time to time but numerous times on every stay. That’s SO FRUSTRATING. The problem is your staff at every place we’ve stayed are excellent employees and this malfunction casts an unneeded shadow over them. Update your systems. I’m not the only person that notices this. I talked with people at every place I’ve stayed and all had card problems. Georgia, Missouri, Tennessee, Arizona all the same problem. Repairs can be written off. Get it done please.
Everything. You could have a couple more handicapped parking spots.
Stayed in April 2025
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Reviewed: April 27, 2025
Johanna
United States2 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Guestroom King Room with Sofabed
- • Stayed 2 nights
- • Submitted from a mobile device
I just wish they had more lounge chairs by the pool!
It's a great hotel, loved the pool and outdoor area, super clean and also felt safe. The staff was friendly and helpful. Love the garden.
Stayed in April 2025
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Reviewed: April 17, 2025
Jimme
United States8 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Guestroom King Room with Sofabed
- • Stayed 1 night
- • Submitted from a mobile device
The carpet was terribly old, patched and I wouldn't walk barefoot on it. Slept well, beds are fine. Nice location. Convenient with lots of restaurants around.
They accommodated us for the night. I booked on booking.com, but they couldn't find our reservations. They gave us the booking price, we paid cash.
Stayed in April 2025
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Reviewed: April 14, 2025
Stephanie
United States1 review1 helpful vote8.0“I wished the showers were clean and the air conditioning was better.”- • Leisure trip
- • Family with young children
- • Guestroom Two Queens Balcony or Patio
- • Stayed 2 nights
The showers did not look clean at all. I went out to the store to buy some cleaning products just to clean the shower before using. The air conditioning in our room would not get cool. The room was so stuffy and muggy. There was so circulation of air in our room. There was a $5 for parking, which was uncalled for, when there were people living out of their car parked in the back of the hotel.
The location of the hotel was great as it was easy to get to the freeway and shopping stores. The staff was helpful and friendly.
Stayed in April 2025
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Reviewed: April 13, 2025
Rex
United States21 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Solo traveler
- • Guestroom King Room with Sofabed
- • Stayed 2 nights
- • Submitted from a mobile device
Building needs work on some details: exterior door that needed repair, carpet in my room that seemed old and it didn't meet tile properly (there was a gap and I think I stepped on a tack or at least something sharp).
Price & Location. Staff was friendly enough.
Stayed in April 2025
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Reviewed: April 8, 2025
Laura
United States2 Reviews1 helpful vote8.0“Ok”- • Leisure trip
- • Group
- • Guestroom Two Queens Courtyard or Pool View
- • Stayed 1 night
Paying to park car 5 dollars a night..that’s crazy
Room and balcony were very nice
Stayed in April 2025
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Reviewed: April 4, 2025
Leslie
United States35 Reviews2 helpful votes9.0“Perfect for a short stay. Very walkable to stores and places to eat”- • Leisure trip
- • Solo traveler
- • Guestroom King Room with Sofabed
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
I was only here for a one night stay, but the location was perfect.
Stayed in February 2025
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Reviewed: April 1, 2025
James
United States2 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Guestroom Two Queens
- • Stayed 1 night
- • Submitted from a mobile device
It was nice but still have not received our deposit yet. It's been a week.
Stayed in March 2025
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Reviewed: March 28, 2025
Erfurth
United States1 review9.0“We had a wonderful stay.”- • Leisure trip
- • Couple
- • Guestroom Two Queens
- • Stayed 2 nights
- • Submitted from a mobile device
It was very quiet
Stayed in March 2025
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Reviewed: March 22, 2025
Leslie
United States114 Reviews8 helpful votes8.0“Nice size rooms”- • Leisure trip
- • Couple
- • Guestroom King Room with Sofabed
- • Stayed 2 nights
- • Submitted from a mobile device
No breakfast available.
Rooms were comfortable and clean
Stayed in March 2025
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Reviewed: March 20, 2025
Yvonne
United States16 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Guestroom King Room with Sofabed
- • Stayed 2 nights
- • Submitted from a mobile device
Everything was good.
Service is great. Pool area is nice. Good value and great location.
Stayed in March 2025
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Reviewed: March 20, 2025
Yoko
United States7 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Guestroom King Room with Sofabed
- • Stayed 2 nights
- • Submitted from a mobile device
The bed position was odd
great location quite
Stayed in March 2025
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Reviewed: March 19, 2025
Jerry
United States1 review8.0“It was ok, nothing special.”- • Leisure trip
- • Couple
- • Guestroom King Room with Sofabed
- • Stayed 3 nights
It seems to me that for the price we paid, a complimentary breakfast should have been included.
What breakfast?
Stayed in March 2025
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Reviewed: March 14, 2025
Robert
United States2 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Hearing Accessible Guestroom King
- • Stayed 2 nights
- • Submitted from a mobile device
I did not like the odor from the bathroom. We ran bath fan most of the time. When asked how was the room front desk did not seam to concern. Never asked what the issue was. It my first time paying for parking in AZ hotel.
Stayed in March 2025
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Reviewed: March 9, 2025
Albert
United States1 review9.0“We enjoy our stay”- • Leisure trip
- • Group
- • Guestroom King Room with Sofabed
- • Stayed 6 nights
- • Submitted from a mobile device
Bathroom sink too small not enough drawers we spent a week there could not unpack all our clothes no room in the two little drawers provided
Didn’t have breakfast there like the location
Stayed in March 2025
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Reviewed: March 8, 2025
Stowell
United States1 review9.0“Nice Stay!”- • Leisure trip
- • Family with young children
- • Guestroom King Room with Sofabed
- • Stayed 4 nights
- • Submitted from a mobile device
Some things were a bit dated & in disrepair in the room.
Extremely friendly & helpful staff at the hotel & in a great location. Safe area with lots of restaurants & stores around & extremely convenient to I-10. Easy driving distance to the airport. Coffee in the room. Large room. We were there for spring training baseball games so there wasn't much time spent at the hotel.
Stayed in March 2025
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Reviewed: March 3, 2025
Live-a-little
United States11 Reviews1 helpful vote8.0“A clean and comfortable option for Spring in Phoenix without quite as hefty a price tag as many.”- • Leisure trip
- • Solo traveler
- • Guestroom King Room with Sofabed
- • Stayed 3 nights
My room was directly in front of the elevator and I found the noise level to be not-great. Also felt like I could hear other guests both in the hallways and possibly in adjacent rooms more than I'm accustomed to in other properties, so just made a point of being quiet myself. As far as cleanliness, mostly A-OK but I did notice someone's used contact lens on the floor of the bathroom.
I didn't have breakfast, but the aromas coming from the breakfast area were nice in the morning. The location had a little bit of everything all around. I'm not sure if it was just that I was there at an odd time but I didn't notice the Commons food/beverage area open at any time other than smelling breakfast smells in the morning.
Stayed in March 2025
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Reviewed: February 24, 2025
Kim
United States1 review8.0Very Good- • Leisure trip
- • Couple
- • Guestroom King Room with Sofabed
- • Stayed 1 night
Parking fee not mentioned.
Did not eat there. Many hotels free. High prices.
Stayed in February 2025
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Reviewed: February 23, 2025
Lin-veronica
United States2 Reviews9.0“Very good value”- • Solo traveler
- • Guestroom King Room with Sofabed
- • Stayed 1 night
- • Submitted from a mobile device
Pay for parking
Close to highway, restaurants gas stations, clean and nice
Stayed in February 2025
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Reviewed: February 7, 2025
Robin
United States1 review9.0“It was good value”- • Business trip
- • Solo traveler
- • Guestroom King Room with Sofabed
- • Stayed 3 nights
- • Submitted from a mobile device
I initially asked to view room before booking. Lady said no
Bed was comfortable
Stayed in December 2024
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Reviewed: February 2, 2025
Reall
United States8 Reviews2 helpful votes7.0Good- • Leisure trip
- • Solo traveler
- • Guestroom King Room with Sofabed
- • Stayed 1 night
- • Submitted from a mobile device
Decent value for the money overall. The property has a lot of deferred maintenance, including many doors that don’t properly close or lock. Security could be improved. my room was spacious and clean. Good location close to many restaurants, stores, and easy access to the airport.
Stayed in February 2025
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Reviewed: February 2, 2025
Rhoda
United States1 review9.0“Pleasant Overnight Stay”- • Leisure trip
- • Family with young children
- • Guestroom King Room with Sofabed
- • Stayed 1 night
- • Submitted from a mobile device
Nice room The shampoo, conditioner & body wash Lots of towels
Stayed in February 2025
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Reviewed: January 30, 2025
Linda
United States4 Reviews8.0“Room was good but they should not offer a upgrade for 11$ and then say it another amount”- • Leisure trip
- • Couple
- • Guestroom King Room with Sofabed
- • Stayed 1 night
- • Submitted from a mobile device
Upgrade they offered didn’t work. Had to pay for parking
Good location near airport
Stayed in January 2025
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