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  5. Reviews of Sonesta Select Phoenix Chandler

Reviews of Sonesta Select Phoenix Chandler This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

920 North 54th Street, Chandler, AZ 85226, United States

#13 of 46 hotels in Chandler

Guests' Choice

Review Score

Based on 742 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.6

  • Location

    9.1

  • Facilities

    8.5

  • Staff

    8.7

  • Value for money

    8.3

  • Free Wifi

    8.7

Verified guest reviews from real Bookers

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Showing 301 - 325

  • Reviewed: October 4, 2022

    10
    Weekend Getaway From California
    • Leisure trip
    • Family with young children
    • Guestroom King Courtyard or Pool View
    • Stayed 4 nights
    • Submitted from a mobile device

    No Free Breakfast,But It Was Available For Purchase...But For The Price Of Our Stay , The Breakfast Wasn't Such A Big Issue For Us !

    This Hotel Was Perfect For Our Stay, Staff Was Friendly and Helpful... Was Located In A Perfect Location Near, Lots Of Restaurants and Shopping Locations, Right Off The 10 Fwy.

    Stayed in October 2022

  • Reviewed: October 4, 2022

    10
    stayed for 3 nights. central to where we wanted to go. nice pool.
    • Couple
    • Guestroom King Room with Sofabed
    • Stayed 3 nights
    • Submitted from a mobile device

    we liked everything.

    very nice and comfortable. good location

    Stayed in September 2022

  • Reviewed: October 3, 2022

    10
    I would stay here again
    • Family with young children
    • Guestroom Two Queens
    • Stayed 1 night
    • Submitted from a mobile device

    everything

    Stayed in October 2022

  • Reviewed: October 3, 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Guestroom King Courtyard or Pool View
    • Stayed 1 night
    • Submitted from a mobile device

    Everyone was so nice. We had a nice relaxing stay.

    Stayed in October 2022

  • Reviewed: September 27, 2022

    4.0
    Won’t stay at a sonesta again
    • Leisure trip
    • Solo traveler
    • Guestroom King Room with Sofabed
    • Stayed 5 nights
    • Submitted from a mobile device

    Whatever the cleaning products were used the room smelt so strong my throat itched all night , had to cancel the remainder of my stay ..hallways not ACd..just had a motel 8 feeling that was fixed up a little more . And no breakfast you had to go across the street to a Bisbee restaurant…

    Location nice

    Stayed in September 2022

  • Reviewed: September 25, 2022

    10
    clean and good coffee
    • Leisure trip
    • Family with young children
    • Guestroom Two Queens
    • Stayed 1 night
    • Submitted from a mobile device

    .

    i really liked it

    Stayed in July 2022

  • Reviewed: September 19, 2022

    10
    We enjoyed our stay! Service was great, location was amazing, and rate was very reasonable.
    • Leisure trip
    • Solo traveler
    • Guestroom King Courtyard or Pool View
    • Stayed 2 nights

    n/a

    We loved the location. It's super close to lots of restaurants and shopping. The room was super clean and updated.

    Stayed in September 2022

  • Reviewed: September 14, 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Guestroom Two Queens Balcony or Patio
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing.

    The pool was very nice we had poolside. Great customer service and they always answered the phone. We were able to use the microwave as well for items we purchased. Restaurants are close by. Long horn steakhouse and a seafood grill. Didn't have to go far for dinner.

    Stayed in September 2022

  • Reviewed: September 13, 2022

    10
    Excellent hotel. Reasonably priced and pleasant stay.
    • Leisure trip
    • Solo traveler
    • Guestroom King Room with Sofabed
    • Stayed 2 nights

    Excellent hotel.

    Stayed in August 2022

  • Reviewed: September 9, 2022

    10
    Would consider staying there again!
    • Leisure trip
    • Group
    • Guestroom King Courtyard or Pool View
    • Stayed 2 nights
    • Submitted from a mobile device

    Nice location. Rooms were clean and nice

    Stayed in September 2022

  • Reviewed: September 9, 2022

    10
    very good.
    • Couple
    • Guestroom Two Queens Courtyard or Pool View
    • Stayed 1 night
    • Submitted from a mobile device

    nothing

    very clean & up to date. love that there was a fridge in the room. nice location.

    Stayed in September 2022

  • Reviewed: September 6, 2022

    10
    if I could own the place I would .
    • Leisure trip
    • Couple
    • Guestroom King Room with Sofabed
    • Stayed 3 nights
    • Submitted from a mobile device

    everything was amazing

    very nice clean and elegant

    Stayed in September 2022

  • Reviewed: August 30, 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Guestroom Two Queens Balcony or Patio
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Everything

    Stayed in August 2022

  • Reviewed: August 26, 2022

    2.0
    Meth dealers in the room next to me
    • Leisure trip
    • Couple
    • Guestroom King Room with Sofabed
    • Stayed 2 nights
    • Submitted from a mobile device

    There were drug dealers next to me the room wasn't the same as it was online they're being a lack of a bathtub and they don't tell you about the extra fees on bookings

    The location was great

    Stayed in August 2022

  • Reviewed: August 24, 2022

    10
    Quick to get to with friendly no hassle check in
    • Leisure trip
    • Solo traveler
    • Guestroom King Courtyard or Pool View
    • Stayed 1 night
    • Submitted from a mobile device

    Quiet and close to I-10

    Stayed in August 2022

  • Reviewed: August 21, 2022

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Hearing Accessible Guestroom Two Queens
    • Stayed 2 nights
    • Submitted from a mobile device

    The hotel could use an update

    The pool ares was nice

    Stayed in August 2022

  • Reviewed: August 19, 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Guestroom Two Queens
    • Stayed 4 nights
    • Submitted from a mobile device

    To every pro there's a con and that would be that there's no microwaves in the room. There's no breakfast during the week. Weekends there is breakfast however there is a charge.

    Hotel was clean, staff was excellent! They were very helpful and friendly.

    Stayed in August 2022

  • Reviewed: August 15, 2022

    10
    Great place to stay, don't let the relatively low price fool you into thinking this a lesser place
    • Leisure trip
    • Family with young children
    • Guestroom Two Queens
    • Stayed 2 nights

    No free continental breakfast like many hotels offer but that was a fair trade off for the other things the hotel did very well. The toilet seat was loose and there was some hair in the shower that was missed. The shower head needed to be cleaned due to water hardening on it. Simple fixes and attention to detail.

    The location is awesome for this hotel, so many shopping and restaurant options being that it is right off of I-10. Easy drive to pretty much anywhere in the Phoenix Metro area or even to Tucson if that's where you want to go. Many of the food options are close enough to walk, which is what we did. Plenty of parking is available as well. Staff is very nice from front desk to the wonderful ladies cleaning the room and offering fresh towels. Check out was very easy. Pool is very nice and wasn't used very much so we practically had it to ourselves. Lots of outdoor seating area to relax when the sun goes down and the area cools down.

    Stayed in August 2022

  • Reviewed: August 13, 2022

    5.0
    Ok. Most likely won’t stay here again.
    • With a pet
    • Leisure trip
    • Family with young children
    • Guestroom Two Queens
    • Stayed 2 nights
    • Submitted from a mobile device

    The hotel needs some upgrades. The shower was old and had dirt in some corners. The housekeeping missed cleansing spots in the room. The bedding was old. The sheets and blankets were not white. They were kind of dingy. We were glad to have brought our own sheets to lay on top of the bed. The ice machine on the 3rd floor didn’t work so we had to go to the 2nd floor to get ice. The hotel halls smell like smoke. The 1st room that was given to us smelt like smoke and it was suppose to be nonsmoking. We asked to change rooms and the 2nd room didn’t smell like smoke, but the halls did. The beds were hard. The first night was alright, but the 2nd night the beds were uncomfortable and hurt our backs.

    The hotel allows pets, including cats. Some hotels only allow dogs, but they allow cats. This was the main reason why we stayed here. The pillows were nice. Not much to say about what we like, but that it was ok.

    Stayed in August 2022

  • Reviewed: August 6, 2022

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Guestroom Two Queens
    • Stayed 1 night
    • Submitted from a mobile device

    Cleanliness needed improvement - towels stained with bloodline substance. Human hair on pillow, bedding and bathroom.

    Beds were new and great!

    Stayed in August 2022

  • Reviewed: August 4, 2022

    10
    Exceptional
    • Solo traveler
    • Guestroom King Courtyard or Pool View
    • Stayed 6 nights
    • Submitted from a mobile device

    That I had to leave

    Front desk people Alexandria and Connor were the best he helped me with everything

    Stayed in August 2022

  • Reviewed: August 1, 2022

    3.0
    I will not stay there again. poor !
    • Leisure trip
    • Family with young children
    • Guestroom King Room with Sofabed
    • Stayed 1 night
    • Submitted from a mobile device

    the front desk was very hateful and disrespectful.

    The are was good .

    Stayed in July 2022

  • Reviewed: July 27, 2022

    10
    Awsome
    • Leisure trip
    • Couple
    • Mobility Accessible Guestroom King Tub
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing everything was great!

    The room was very clean and big! The king size bed was comfortable liked the tv and bathroom was nice and clean! The staff was top notch! Thank you we will be back!

    Stayed in July 2022

  • Reviewed: July 26, 2022

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Guestroom King Courtyard or Pool View
    • Stayed 2 nights

    n/a

    all around great experience, the staff and the accommodation were great.

    Stayed in June 2022

  • Reviewed: July 25, 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Guestroom Two Queens
    • Stayed 2 nights
    • Submitted from a mobile device

    Guests were rude at the pool and did not respect children were in area.

    The clean room and friendly customer service.

    Stayed in July 2022

Showing 301 - 325

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