The only thing to like about this place is the view. The room is TINY, the bathroom is especially small. There is not even a dresser or closet for your clothes! they have one "rack" above the phone i guess to hang your clothes on. The air conditioner was set to 60 when we got there. We thought that was odd, but then realized it's to disguise the musty smell. The room stunk so badly of mildew that we needed to leave the hotel as my mom's asthma was acting up and she couldn't breathe in there. The air conditioner also looked a bit broken from the outside. Beds were springy. Thought the balcony was private and it is not at all - it is shared with every other customer. We also booked this place since it had a pool. The pool is on the complete OPPOSITE side of the property, which is quite far. My mom had two knee replacements and can't walk that far. We were told we could "try" to get a ride via golf cart from the valet. I ended up walking down there and the pictures provided from the hotel make it look FAR more luxurious than it is (which is not at all luxurious, by the way). The front desk was completely useless. Told us we could pay for an upgrade to switch rooms, otherwise they didn't offer to help at all. They didn't tell us about any of the amenities when we checked in, didn't tell us where the pool was, nothing. Mandatory valet at $30/day as well. Just an absolute colossal waste of time. Stunned at the horrible service and property. They redid this property a few years ago and are now trying to market this as a luxury hotel, which it certainly is not. Like I told the front desk, it's the travel industry's attempt at putting lipstick on a pig. The renovations are not nearly enough and the fact that they charge so much for these box, smelly rooms is appalling. Go stay at The Shoals in Southold instead (that's where we went to - cheaper, nicer, and excellent service).

the view is the only redeeming thing about this place. Otherwise, everything else is unbelievably overpriced and not even a little worth it.

Stayed in July 2023

The late night menu at the restaurant. We got to the restaurant at 8pm and the menu was livery limited. The salad was $14 and 99% lettuce.

The location right on the beach was awesome. Love that my wife and I could walk out the door, find two lounge chairs and put them right in the water to cool off during a hot day.

Stayed in July 2023

I couldn't get in till after 4pm but that was clearly stated so it's not something that was wrong just wish we had more time there

Beautiful location. The view is insane. Rooms are clean and comfortable. Free breakfast in am and coffee and juice was so nice as an added extra. Dinner was amazing. My only regret is we didn't have time to go to the other two bars on property for karaoke or on the beach. Oh and the pool was delicious. Clean, refreshing and again what a view.

Stayed in July 2023

additional fee for valet parking of $23 a day - they should just include it in the room rate as there is no other way to get there but by car and there are no options for a free parking nearby…

Its right in the water and the weather was cool to keep the windows open, so we fell asleep to the sound of the waves. the views are incredible from rooms and lobby/restaurant. east access to the beach for swimming (no waves and a beautiful cove). this is the best hotels on the north shore. the breakfast was good too (you can pack it to go and have it on the beach)

Stayed in June 2023

Sadly it was very understaffed, I couldn’t get my room cleaned 2out of the 3 days so we had no clean towels even tho I called front desk to ask they never arrived, the restaurant is only opened Thursday-Monday Breakfast was continental a bagel and a few cold boiled eggs with some cereal available, for the price how difficult would it be to serve some scrambled eggs, also my entire stay I had to put up my own umbrella if I could find one as there was a shortage, there was no beach helper there was a basket of beach towels left out at the steps

The property is heaven on earth, so tranquil and stunning, the staff are very friendly

Stayed in July 2023

For this type of money we expected a bit more service and attention to detail. The front desk staff were uninterested in trying to help or make our stay enjoyable. This is more of a motel than a hotel. There was also no drinking water after 6 pm when the pool closed so make sure you bring your own.

Beautiful view on the water with a pool and beach access.

Stayed in July 2023

Parking was the only downside. The valet was helpful though.

Location, right on the water. Loved the pine smell from the walls when we were in our room

Stayed in June 2023

bonfire not open before Memorial Day.

views! and rooms! private balconies! yoga room was divine!

Stayed in May 2023

the view is beautiful, very clean . I enjoy seating and hearing the waves, it was amazing can’t wait to go back and stay longer .

Stayed in June 2023

crying kids next door

water views, sunset staff was so nice and accommodating

Stayed in May 2023

Front desk attitude

The valet boys were great

Stayed in May 2023

no kleenex product available in room bathroom door would not close without hurcelean effort to push or pull inadequate personal soap options available inadequate clothes hanging option available

Stayed in April 2023

The breakfast was not as advertised. The selection was scarce and not very good. Disappointing for the high price of our stay. Also, we had to modify our reservation (within the allowable time) to 2 nights instead of 3. The rate for the two nights was increased without informing us this would happen.

The view, the very comfy bed, the location.

Stayed in April 2023

This time around, cleanliness had gone down the drain. Handprints on the sliding doors. My boyfriend went to sit on the sofa and as soon as he did, a cloud of dust exploded into the air from the other cushion; couch also had a musky odor. The coffee table had dust. The kitchenette area had a kid’s toy on the sink, probably left by previous guest. The mini fridge was not cooling enough. The tv was not mounted properly, my boyfriend ended up fixing it. This is my second stay where the balcony dividers were not setup, so no privacy on the balcony, which was uncomfortable and disappointing. Also, for the amount being charged per night, the breakfast could be so much better instead of just coffee/juice, pastries, an apple, and hard boiled eggs…

I’ve been coming here for a few years now. The view of the sound from the rooms is perfection. The “beach” area and pool are wonderful. They recently did major renovation of their parking lot and added a walking path. Close to Greenport village.

Stayed in April 2023

N/A

Incredible property. The staff went above and beyond to ensure I have a great experience. They gave great recommendations to wineries in the area. The suite was clean and immaculate. I had dinner at their restaurant and the food was fantastic.

Stayed in March 2023

Paper thin walls, no toilet paper or soap in room. Check in , room wasn’t ready finally gave us a different room which should have be done initially. Extra fees such as parking, beach erosion fee? Absolutely crazy and wasn’t notified of the $107 additional fees!

Minimal breakfast, terrible coffee & out of half & half

Stayed in December 2022

no dresses or hangers no instructions on the heating system ( it was a combo of a heater and base board heat ) no rugs !! it’s 10 degrees and the floors are some kind of laminate ?? so snowy boot mess was all over thus should not be open in the winter bar hours were ridiculous , restaurant had no variety of dishes for all tastes (kids )

location

Stayed in December 2022

Mattress was uncomfortable for me

The view from the rooms is unbeatable.

Stayed in December 2022

Dirty all windows room,I can't see view to sea,and construction worker start naked noise in morning

Place

Stayed in December 2022

tv not working pillows not comfortable

location

Stayed in November 2022

Our room was Very close to the main road so it was very noisy . I booked it off season purposely bc we don’t like crowds yet they put us in a room next door to construction going on early in the morning when there was 20 empty rooms they could have put us in . The fridge reeked of fish. No dresser or closet to hang our clothes . They had this awkward rack over the bedside table with 4 hangers that hung over the bedside table ! We passed by the hotel because there is bo sign lit up to see or enter or where to check in .

it was on the beach . The rooms looked great in pics but weren’t so great .

Stayed in November 2022

room was noisy, barking dog next door, they moved us to a different room at 930pm, that was cold, heating wasn’t operating right but it was clean and quiet. The staff was accommodating and nice. The rooms were sparsely appointed and very basic.

location was very convenient to the Orient Point Ferry.

Stayed in November 2022

location is great staff was wonderful

Stayed in November 2022

I can't think of anything.

The view from the deck overlooking the LI Sound is beautiful, restorative. The 'noise' of the waves against the shore is soothing.

Stayed in October 2022

rooms could have been better. pool water could be warmer . would be nice if there was a spa

location

Stayed in September 2022