Staff friendly. Breakfast adequate

Stayed in April 2025

The free breakfast was really awful on this visit. The oatmeal was actually grits, which were not cooked well. The milk for the cereal was brownish, I was told it was goat's milk?? Fruit looked awful. Unfortunately no decent restaurants in the area.

Hotel is very clean, rooms are spacious and comfortable. Their location next to the Hippodrome is ideal when going to a show there. Staff was friendly.

Stayed in April 2025

Location is not far from harbor, walking might not be pleasant endeavor especially in area around Lexington market, for me it was ok, but some people do not consider it safe; breakfast is too poor even for SpringHill Suites, keep in mind that there are are few hotels with same name in the City in order not to mix up addresses; some cleaning staff is not speaking any English;

Hotel is brand new, with nice and spacious rooms; bad is good and comfortable, working place is convenient; sofa is pleasant to sit on; wanted to mention coffee which I particularly liked in this hotel;

Stayed in March 2025

I didnt like when we returned from our outing that a homeless person was sleeping in the area of the hotel where the luggage carts were. This made me a little uneasy.

I thought the rooms were beautiful. It was clean.

Stayed in March 2025

2 food bags sat outside room 2 doors down our entire stay. Staff not that friendly besides the 3 mentioned. Hello/good morning never hurt anyone. Neighborhood. Becareful.

Bar tender, night security & Kevin valet were excellent. Friendly and went above and beyond. Room was very clean and cozy.

Stayed in March 2025

They can think of some variety in the breakfast as the same stuff was on the menu everyday. Bathroom needs to be cleaned properly

The hotel is located in a good place near the convention center and the harbour. Staffs were friendly. I stayed there for 5 days. Room size is big.

Stayed in February 2025

I didn’t like the other end of Eutaw street.. didn’t look safe and I didn’t like that there wasn’t any secured parking available.

I enjoyed the different restaurants and bars in the surrounding area. That was really convenient to have those accessible at walking distance.

Stayed in March 2025

Continental Breakfast was so-so

Large rooms

Stayed in March 2025

The location was kinda sketchy but over all it's a great place to stay

I liked the fact that everything was in walking distance. I didn't have to walk too far for anything I needed or went

Stayed in March 2025

The parking was hard, no dedicated parking garage. Also the breakfast was good, but our muffins were moldy. We asked for extra blankets, and we got some. Then we realized we needed sheets/pillows/blankets for The pullout sofa, they never brought them up. Also the room was very dark, hated the lights only work when the card is in the slot. That sucked.

The price, staff, and cleanliness was amazing!

Stayed in March 2025

Beds too high and no grab bars in shower. Some breakfast entrees were cold or soggy

Mattress room was nice

Stayed in March 2025

Breakfast was ok wish there was a restaurant on premise.

Perfect location. For shows and sports events.

Stayed in February 2025

The bathroom lights using keycard?

I love the location

Stayed in February 2025

The breakfast left a little to be desired.

Very clean and comfortable.

Stayed in February 2025

Breakfast was under cooked and soggy. Coffee in lobby, not in breakfast room. Didn't like the shower head being on the door side of the shower. Missed not having a dresser.

Loved the location. Loved the card security for the elevator. Loved having to use key card for the electric. Loved the pizza and wings from the bar.

Stayed in February 2025

The location was horrible. Literally in the middle of downtown Baltimore. 45 dollars to have valet park your car or you have to park in a run down parking garage across the street with no security

Decent stay. Clean hotel

Stayed in February 2025

The surrounding area is okay but the hotel was nice and conveniently located

Property was clean.

Stayed in February 2025

The shower was leaking at the bottom and got the floor all wet. I think it was missing the rubber thing to keep it in. Breakfast was good on Saturday but a little disappointing on Sunday.

It was clean and comfortable. The staff were lovely and helpful.

Stayed in January 2025

No negatives

Good location

Stayed in January 2025

Good

Stayed in January 2025

We stayed 2 nights and our room was never cleaned. The front desk staff of the night shift should have a better attitude and be more attentive and careful with the guests. The lady called us at 4 am while we were sleeping to ask for an information that could be asked in the morning.

The valet parking service was really good and always had a great attitude. The amenities of the hotel were good. And the location was really centric

Stayed in December 2024

Excelent

Stayed in December 2024

When we pulled up, the valet attendant wouldn’t allow us to park long enough to off load our baggage. He said we would have to park on the street if we didn’t valet.

Desk staff was welcoming and polite

Stayed in December 2024

Nothing

Everyone was very friendly. The location was convenient and it was very clean

Stayed in November 2024