472 Jackson Street, Saint Paul, 55101, United States
#2 of 23 hotels in Saint Paul
Guests' ChoiceBased on 408 hotel reviews
9.1Cleanliness
9.5
Comfort
9.5
Location
8.9
Facilities
9.4
Staff
9.3
Value for money
8.9
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End of dialog contentReviewed: March 22, 2025
Desmond
United StatesHad to try and locate the parking entrance which was a minor issue. Parking is an additional fee but well worth it for a wintertime stay.
Room, lighting and entertainment all very modern. Parking was enclosed and excellant. Front desk and staff cheeerful and helpful.
Stayed in February 2025
Reviewed: March 2, 2025
Vorwerk
United StatesAmazing staff, great pool, great location, HUGE windows. This exceeded our expectations greatly!!! Breakfast was amazing!
Stayed in March 2025
Reviewed: February 7, 2025
Diana
United StatesA fan in the bathroom would be beneficial.
Stayed in January 2025
Reviewed: February 3, 2025
Brittan
United StatesEverything was clean and comfortable.
Stayed in February 2025
Reviewed: January 5, 2025
Bohn
United StatesNo hot tub
The hotel and rooms were great
Stayed in December 2024
Reviewed: December 9, 2024
Christopher
United StatesGreat location, clean, new property, excellent service.
Stayed in December 2024
Reviewed: November 25, 2024
Butch
United StatesParking was expensive.
Great pool and continental breakfast set up.
Stayed in November 2024
Reviewed: November 18, 2024
Kelsey
United StatesLocation and safety of the parking ramp and hotel in general is great compared to other nearby hotels.
Stayed in November 2024
Reviewed: November 13, 2024
Marie-france
United StatesOne of three employees we interacted with was not very friendly.
Clean rooms, good shower, good mattress, nice pool, good breakfast.
Stayed in November 2024
Reviewed: November 11, 2024
Kendall
United StatesCan’t think of a single thing!
Everything! This hotel truly exceeded every expectation. The breakfast was excellent, hotel was spotless, and pool was amazing for our kids!
Stayed in November 2024
Reviewed: October 31, 2024
Jazzfrmjerz
United StatesThe location was great, seems new, very clean.
Stayed in August 2024
Reviewed: October 24, 2024
Bethany
United StatesCleanliness and big rooms , nice amenities through the hotel . Safe & friendly atmosphere.
Stayed in October 2024
Reviewed: October 22, 2024
Linda
United StatesLoved everything!
The hotel and our room was beautiful! The staff was amazing too!!
Stayed in October 2024
Reviewed: October 22, 2024
Nadine
United StatesNothing!
Great breakfast, clean comfortable rooms!
Stayed in October 2024
Reviewed: October 20, 2024
Annette
United StatesThat I had to pay $25.00 to park in their parking garage. You would that parking would be included.
Everything was perfect!!
Stayed in October 2024
Reviewed: October 15, 2024
Chimere
United StatesCould be a better breakfast and better covers for the bed
The stay overall was amazing . Me and my partners second time here .
Stayed in October 2024
Reviewed: October 8, 2024
Ellen
United StatesWe were told our room would be cleaned the third day of our stay and it wasn’t. We would have like our trash bin emptied and a few fresh towels.
The staff was very helpful and friendly.
Stayed in October 2024
Reviewed: September 30, 2024
Yvonne
United StatesAdvertised as hotel charging station should be in their parking lot not public.
This was our first time staying at a Springhill Suites hotel and we were pleasantly surprised. We liked the suite style of the rooms and the pleasant modern decor. The room was spacious. Really appreciated the coffee bar in the morning down in the lobby and workout facilities and the car charging station behind the hotel.
Stayed in September 2024
Reviewed: September 22, 2024
Amy
United StatesCan't think of anyy
Clean and smelled good
Stayed in September 2024
Reviewed: September 3, 2024
Jessica
United StatesExtra pillow/s would have been nice but def not deal breaker
So clean! Everything was beautiful! Very safe -had to use room key to get to any floor on elevator. Staff great! Best beds and pillows! Quiet room even though in middle of downtown but we were there on Monday night. Breakfast had fresh food and fresh fruit! Strong coffee! No stains on carpet in hallways like all other hotels we stayed in the last week on our cross country and back road trip ! I will be staying in Springhill Suites from now on! Thanks Marriott Bonvoy! I totally did not mind paying $25 for parking bc it kept our giant lifted truck in a safe parking garage that actually fit!
Stayed in September 2024
Reviewed: August 31, 2024
Samantha
United StatesThere are a decent amount of homeless people in the area and screaming from people which can be a little frightening to go out at night.
Very dog friendly, clean rooms, nice staff. It was great that they had a private lot that was only accessible through room key so it made me feel safe with my car parked overnight in the city.
Stayed in August 2024
Reviewed: August 15, 2024
Michelle
United StatesWhen I initially called to see if the pool was operating, they sent me an email indicating it wasn’t working (third party site). Turns out it was working, but the lady on the phone seemed very cold.
We had a late night check in because we were coming from NYC. I called ahead to ask them if pools were working and it was. (Sole reason why I had decided to stay here with family. We had some issues with the television and I was surprised that the staff member came upstairs to personally check on the tv and they had switched us to another room.
Stayed in August 2024
Reviewed: August 13, 2024
Welch
United StatesParking is additional $25 but it is attached to motel and right downtown so that helps.
A clean, very comfortable place to stay downtown. Spacious breakfast area.
Stayed in August 2024
Reviewed: August 12, 2024
Wsaüceguy
United StatesBreakfast options were fine, but not better than cheaper hotels (bruised old fruit and school cafeteria quality proteins).
Room was clean and new. Bed was very comfy. Parking was secure and reasonably priced. Staff was wonderful!
Stayed in August 2024
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