162 Alcazar Avenue, Coral Gables, Miami, FL 33134, United States
#31 of 202 hotels in Miami
Guests' ChoiceBased on 539 hotel reviews
8.6Cleanliness
9.2
Comfort
9.1
Location
9.3
Facilities
8.4
Staff
9.2
Value for money
8.4
Free Wifi
8.7
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End of dialog contentReviewed: June 18, 2023
Danielle
United StatesUnfortunately, paper thin walls…. you could hear from the vacuums of the staff cleaning early down the hall in the morning, to the guest sneezing next door.
Great atmosphere and close to everything within walking distance!
Stayed in June 2023
Reviewed: June 15, 2023
Cary
United Statesbeautiful and clean
Stayed in June 2023
Reviewed: June 7, 2023
Jill
United KingdomEverything was great we didn’t have chance to visit the gym
The location and cleanliness was excellent. We love the turndown service
Stayed in June 2023
Reviewed: June 5, 2023
David
United KingdomCoffee machine in the bedroom would be a good addition It should be possible to charge meals taken at Zucca to the room.
Heritage Hotel in a good location. Room simple but well done; excellent bed. Well appointed bathroom. Zucca Italian restaurant excellent; also serves breakfast.
Stayed in June 2023
Reviewed: June 4, 2023
Sherrick
United StatesOur room this time wasn’t as nice. There was a leak in the bathroom right above the toilet and the bed was super creaky & loud.
The staff is always amazing and the place was always smells great!
Stayed in May 2023
Reviewed: June 2, 2023
Yanit
United StatesThe tile in the bathroom needed to be cleaned with clorox . Although it smelled very nice in the hallway and the room, it had some mildew between the tile of the bathroom.
Location
Stayed in May 2023
Reviewed: May 14, 2023
Richard
United Statesnothing
the location in the Center of Coral Gables is perfect
Stayed in April 2023
Reviewed: May 9, 2023
Victoria
United KingdomUnder the bed could have been cleaned better but that's a small thing and only noticed when checking we left nothing behind
The room was so lovely, well styled and modern beautiful bathroom. The building character is stunning including the old style lift The staff were lovely and we had the best stay The room was well cleaned The location was great, we lovely food stops around. It was easy to get to and from by taxi and a good distance to all parts of miami including mimai beach (30ish min), dolphin mall (30ish mins), the everglades (45 mins) and airport (15mins)
Stayed in May 2023
Reviewed: May 8, 2023
Pau
Guatemalathe poor information and service that we where given by 1 of the persons in reception. every time we asked something neither she knew that to say or had the intention or service attitude. for example we asked about the breakfast at the restaurant that it’s in the same building, her answered was “we are two completely different companies I have no idea”. As someone is in reception I would have expected for her to not know the answered but have the intention on helping us and that was not the vibe we got.
location and that it’s boutique
Stayed in May 2023
Reviewed: May 7, 2023
Nataliya
MaltaNo breakfast available.located in superb area of Miami
Nice stylish hotel, coffee and tea available at the reception.
Stayed in May 2023
Reviewed: May 6, 2023
Ghoulie
United KingdomPretty basic in terms of room amenities.
Lovely location, very comfortable bed and really nice design in the rooms.
Stayed in May 2023
Reviewed: April 27, 2023
Birgit
QatarThe blinds and no safe
The bed and location
Stayed in April 2023
Reviewed: April 24, 2023
Deborah
United Stateslocation was perfect! staff great! Love that it was a historic hotel. very clean.
Stayed in April 2023
Reviewed: April 16, 2023
Virpi
FinlandFor a party of three (2 adults, 1 14-year old child) the bed very too small.
The location was good. A lot of nice restaurants near by. Easy access with a car.
Stayed in April 2023
Reviewed: April 13, 2023
Keith
IrelandThe older man, Night concierge is a little rude. Stayed here several times
Excellent restaurant. Beautiful art deco accents
Stayed in April 2023
Reviewed: April 12, 2023
Evelina
SwitzerlandI would have very much appreciated an iron in the room.
Location is second to none. Staff was nice and helpful. Check out time by 12pm is great with many hotels now operating 11am checkout policy. Beautiful building.
Stayed in April 2023
Reviewed: April 11, 2023
Angela
United StatesLocation, atmosphere and the hotel staff are all amazing
Stayed in March 2023
Reviewed: April 10, 2023
Andrea
United Statesall good
charm
Stayed in April 2023
Reviewed: April 10, 2023
Nicola
United Statesno full mirror in bedrooms & no magnifying mirror in bathroom. Thought it a shame because before when I’ve stayed it was with a complimentary continental breakfast & now they say u have to pay 1/2 of the price. I thought it was a nice touch when it was included.
I love the 2 restaurants & bars. location is great.
Stayed in April 2023
Reviewed: April 10, 2023
Brittany
United Statesnothing they were great
the vintage look was amazing
Stayed in April 2023
Reviewed: April 6, 2023
Tim
United Statesliked everything.
Original “old style architecture” boutique hotel. Hot like typical big chain hotel.
Stayed in April 2023
Reviewed: April 3, 2023
Richard
United StatesN/A
The restaurant was outstanding. The waiters and waitresses were very professional, with great personalities.
Stayed in March 2023
Reviewed: April 1, 2023
Stephanie
CanadaWe couldn’t figure out how to use the elevator the first night
The bed was comfy and the room was clean.
Stayed in March 2023
Reviewed: March 29, 2023
Karen
United StatesOne surly desk clerk. All the rest of the staff seemed happy to help and glad we were there.
It was much nicer, newer, up to date than expected. It is a lovely facility. I will go back
Stayed in March 2023
Reviewed: March 28, 2023
Katherine
United StatesWe did not get the continental breakfast because it was too pricey. The coffee was in the lobby downstairs and it was not hot. That should be improved for the price we payed to stay there.
We liked the fact that the restaurant was right there and it was excellent. We went there for dinner which was very convenient.
Stayed in March 2023
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