Heat wasn’t working and bathroom sink was plugged

Breakfast and location great!

Stayed in November 2024

Hard beds.

Stayed in July 2023

The queen suite was smaller than the pictures made it seem. We booked for 4 adults and the pull out couch they mention is barely big enough for one person which left one person sleeping on the short chaise part of the couch. There were no sheets or blankets in the room for the pull out bed so we went down to ask for them, and there were no extra pillows at all for them. Kitchen in the room lacked a can opener and according to the front desk there was none in the entire hotel. The bathtub was also not very clean

The staff was friendly and the breakfast was pretty good.

Stayed in October 2022

Upon arrival we were given a room already in use, the room we were given as a replacement had dirty dishes and clothing tags on the floor so idk if it was vacuumed, the bedding for the pull out bed was missing so we had to ask for some, the pool was closed but was not stated on the website

The location was close to things we wanted to do

Stayed in April 2025

The room shower was broke and the bathtub was dirty. Although it was a free upgrade from overbooking and double charge on my card.

Wonderful set up and room amenities also heated pool

Stayed in January 2025

No hot tub!

Super clean. Quiet. Massive room.

Stayed in September 2024

Stayed 7 days and price was increased for Thursday, Friday & Sat due to MSU home game. Breakfast was not as great as usual, and had to go in the back to ask the attendant to bring out more items. First, she had to hang up the phone.

Location and the rooms.

Stayed in September 2023

Service

Poor service….not very clean!

Stayed in September 2023

Cost was a little bit much for the beginning of the week.

Good breakfast & quiet. Very nice staff

Stayed in August 2023

No Cinnamon for Oatmeal. No sugar free creamer option. It would be nice to have more than one hanger in the closet.

Everything

Stayed in August 2023

Website pictures showed a hot tub and there is NO hot tub. We booked this hotel with the sole premis of relaxing in the hot tub. Also, the original room we were given had the fire alarm going off, we were transferred to another room but staff did not call maintenance to resolve the issue!

Good location! Room was nice. We had to leave before breakfast was available.

Stayed in August 2023

Breakfast was great.

Stayed in August 2023

The room and hotel was clean. Breakfast was good. Loved the area. Lots of diverse places to eat.

Stayed in June 2023

Signage in front of hotel should be more obvious

better than average hotel breakfast

Stayed in May 2023

Nothing because I made a guaranteed reservation on booking dot com and someone from Staybridge called while we were in the parking lot and canceled it.

Stayed in May 2023

The room smelled like pets. Our key cards stopped working at least 4 times. The room was rundown. The breakfast was terrible. The very few dishes in the room’s kitchen were dirty. There was no fan in the bathroom.

Location

Stayed in April 2023

I request extra clean in my reservation because we are a family with asthma. The carpet was dirty and even the AC/heat unit was dirty with dust/dusty and little peaces of garbage inside the unit, appears that the unit and carpet have accumulate years of dust without good cleaning.

Location

Stayed in April 2023

lack of garbage cans in the room

clean, roomy nice amenities!

Stayed in April 2023

The bed will haunt my nightmares. Somehow it was both cardboard stiff AND sinking in the middle. It was like trying to sleep on one of those display bed models they showcase comforters on, but worse. I wound up sleeping on the sofa and my partner stayed on the bed. It worked for him as at least we didn't constantly keep each other awake every time we moved. The linens were incredibly thin, he would sleep on the bed and wake up smelling like dirty socks from sweating against the mattress even though he took a shower just before sleep. Separate from the bed, the dinner is something that should be re-evaluated - either put more of a budget towards it or stop offering it. The one night we tried it we got cold cuts (no bread), carrots, cucumbers, cheese and ranch (no salad?), and some really sus spinach artichoke dip with pita strips, as well as 2 types of potatoes. It felt like they'd meant to have an actual main entre but forgot to put it out.

Great staff, everyone was friendly and helpful at every turn. The place was clean and in general good repair, though the room was showing its age in many places and I imaging in a few years this comment will not age well. It was a good location, decently oriented to State (which is where we had to go every day). They had an amazing deli (StateSide) next door in the strip mall that was a good deal and tasty. Breakfast was a step above continental and helped to make the booking a good value.

Stayed in February 2023

the staff overcharged my card and was very unprofessional

the buffet breakfast

Stayed in December 2022

Bed was a little short in length and no oven

The friendliness of staff, cleanliness of hotel, and good breakfast

Stayed in December 2022

very clean facility and lots of amenities! great breakfast too

Stayed in October 2022

no issues!

very clean and just seems they go the extra mile with keeping it done up. their convenient store in the hotel is not overpriced like most, their they cook breakfast to put out for a hot breakfast buffet and change it up daily. we’re used to only pre packaged meals!

Stayed in October 2022

Perfect location for meeting up with family.

Stayed in September 2022