Generally a good stay. Some kind of a noise in the room which appeared to come from next door. Maintenance were very helpful dealing with it on the first day but it was back again the next day.

Stayed in March 2025

nothing

probably the perfect spot in Chicago downtown. Easy links to everywhere Great to walk around the downtown I like old style hotels and this is very well

Stayed in March 2025

Location, location, location. Near metro, theatres and park.

Stayed in March 2025

Forced to change addition $25 dollars for this visit. Still not clear what is this about

Clean and nice hotel

Stayed in March 2025

No complaints.

Location and amenities were outstanding.

Stayed in March 2025

Location was Excellent!!

Stayed in February 2025

Nothing

Such cool architecture, cozy rooms, great staff, delicious food! Not my first time there and definitely not my last!

Stayed in February 2025

Cable TV was spotty during NFL playoff game.

Location. Cleanliness. Comfort.

Stayed in January 2025

Nothing

The property was unique and architecturally amazing!! Loved the layout of the floors and our room was a perfect corner with an amazing view!!

Stayed in December 2024

N/A

The property was in a good location. Everything was working, clean, and easily accessible.

Stayed in February 2025

There isn't anything I didn't love.

Everything. I can't say enough good things about this hotel. It has definitely set the bar for what I look for in a hotel stay.

Stayed in January 2025

The room was a little dark. It could benefit from another lamp or two. The surrounding area is pretty noisy with street musicians etc. (although that is part of the excitement of being in a big city).

I love the location of the hotel. You really feel in the thick of things. Since it was the holidays, the decorations were really fun. I appreciate the little touches like cookies in the afternoon. The public area is comfortable and was very cozy despite the cold weather. I love the whole vibe of the hotel. Best hotel beds I've ever slept in! Also, I had a great view of the NYE fireworks from my window!

Stayed in January 2025

Only comment here was some noisy activity in early morning on a Saturday was annoying. Not sure what it was, but sounded like slamming on something.

Great locale and rendezvous spot. Comfort and amenities. Friendly staff.

Stayed in January 2025

It was very convenient for location purposes everything was walking distance

Stayed in January 2025

Nothing

The staff was amazing

Stayed in January 2025

Parking was off site and took a while when checking out to bring my vehicle back. There is also nowhere to park to have the valet, had to wait in the street. They also ended up double charging me for parking as I tried to pay ahead of time during the online booking confirmation.

The bedding was super comfortable and nice. The staff were excellent.

Stayed in December 2024

Had a great time at the StayPineapple in downtown Chicago. The hotel is perfectly located for some urban exploration of The Loop. Most tourist hotspots were within walking distance, and the subway (just a 2-minute walk away from the hotel) made it easy enough to visit the attractions further out. During our 4-night stay we had no complaints about the room either. While the bed was not oversized, it was comfortable, and the air conditioning was efficient in cooling down or warming up the room. The building shows its age, especially in the bathroom facilities, but – at least for us – that only adds to the charm and character of this hotel. We did not try the breakfast or the restaurant, so no comment there. Overall we had a 5-star experience and the hotel lived up perfectly to our expectations. We wouldn’t hesitate to book again.

Stayed in December 2024

Thermostat is a little touchy. Hot/cold

The views in 904 absolutely stunning! Chicago Theater to the North and Millenium Park Christmas tree, Lake Michigan and Pritzker Pavilion to the East!!! Christkindl Market out the front door. The Atwood restaurant downstairs just wonderful. At Christmas perfect

Stayed in December 2024

location, cleanliness

Stayed in December 2024

I loved everything

The hotel is iconic. They have mixed old and new decor — it’s outstanding!! You simply can’t beat the location

Stayed in December 2024

No microwave :(

Great location Afternoon snack!! Bathrobes!!

Stayed in December 2024

Nothing to mention

Such a beautiful hotel love the nostalgic feel of this place. An amazing stay started from the moment you walk in the door we will definitely be back next year!!

Stayed in December 2024

We got to the hotel a little earlier than the 4 pm check in time and they were able to accomodate us and let us into a room that was ready. We loved the staff, the free welcome drink, and the room itself. It had an amazing view and the bed itself was super comfy.

Stayed in December 2024

Close proximity to Christkindlmarket,Macy’s, excellent dining options! Big comfortable rooms. Excellent staff that were friendly and knowledgeable. Love the nostalgic feel in a hotel with a real key!

Stayed in December 2024