bar & restaurant closed at 10pm

good location, clean, & great service

Stayed in May 2023

You took away the snack allowance. oh no. Have stayed at StayPineapple in Seattle and one other time in Chicago. The snacks were a cool perk.

How close it was to everything. Within 10 min. walk.

Stayed in May 2023

smallish hotel, very clean, good location, wonderful beds, adjoining rooms with family, adult daughter loved the bar, good breakfast

Stayed in April 2023

Expensive parking.

Very comfortable beds.

Stayed in May 2023

N/A

Location, comfort

Stayed in May 2023

lobby seating could be nicer

location, friendliness of staff, ambiance, comfortable bed, pillows and sheets extra nice as well as towels

Stayed in May 2023

I wished there was room service or that the restaurant kitchen stayed open past 11pm. But it was a huge deal.

First of all, Alex, whom I spoke with on the phone, was able to take care of the issue with my three room reservation. He was very helpful and kind, and made us feel at ease. They were able to accommodate all my requests for early check in and rooms close together, because I was traveling with kids and my 84yo mom. We loved the beds and soft cloud-like comforter! That was a big hit. They were able to suggest a black car limo service that made going to an event so much more convenient. The location was great because it was close to restaurants and shopping. We will definitely stay here again in the future.

Stayed in May 2023

valet … but it’s Chicago!

great location and the staff took great care of us.

Stayed in April 2023

it was charming and very comfortable.

Stayed in May 2023

Mandatory benefits rate, $15, was kind of silly. Unlimited bottled water and a free drink. Not really a benefit if you're being charged for it and don't use it.

Super comfy bed. Perfect location for theatre

Stayed in May 2023

Stylish building, excellent location and very helpful staff

Stayed in May 2023

We had an issue with heat, which was not resolved. Luckily the robe kept me warm enough. Also, there was nowhere to sit and work and plug in my laptop. Is there usually a room for that? It seemed like something in the basement level that was under construction.

Everyone was so friendly and helpful! Loved all of the pineapple items—mug, tp, towels, robe—so cute. The bedding was incredibly nice—I want one of those personal comforters! The building was so cool and the location was dynamite. The restaurant was a nice place for a drink or a bite to eat.

Stayed in April 2023

Size of the rooms

Beautiful hotel

Stayed in March 2023

The $70 to park our car seemed steep but may be standard.

I loved the historic building, and all the pineapple-themed touches are adorable. The location is great—easy walk to everywhere we went. And I appreciated the free drink at the restaurant.

Stayed in April 2023

bathroom was tired and needed renovating

great location, incredibly comfortable room and bed.

Stayed in March 2023

There is not one bad thing to say about this hotel.

The hotel is perfectly located to all the things that we had planned for our first time visiting Chicago. The staff (Jack, Sashon, Alex, William, & Brandon) were incredible, accommodating, friendly, and genuine. The rooms were so comfortable and clean. As a former Director of Ops in a NYC hotel, I was so impressed.

Stayed in April 2023

reduce the parking fee

the location is the best. you can go to some Chicago icons by walk. also if ypu like to visit theatre, restaurant, you can also walk. my problem was the parking lot. For parking your car (if you bring with you) you have to pay quite expensive. make sure you know it in advance. over all this hotel is the best one

Stayed in April 2023

room a little on the small side

location and decor

Stayed in March 2023

the history of the building and comfortability of the room

Stayed in April 2023

it was perfect.

where it was located.

Stayed in April 2023

location authentic clean very nice staff

Stayed in March 2023

classy and vintage feel

Stayed in March 2023

Although in a storied historic building, the renovation is slightly rough around the edges; not a gut-Reno, but still nice on-balance. As is becoming common, not much service, no doorman to help with luggage, housekeeping not daily. Given the price, this was OK.

location, staff, handy bar-restaurant with nice light and vibe, terrific dog-policy

Stayed in February 2023

The location was great, and the room was comfortable - especially the European-style bedding and large towels. The staff was friendly and helpful - particularly the front desk staff who chatted with us regularly on our way in and out. We appreciated the afternoon cookies as well. A great stay!

Stayed in March 2023

loved everything

amazing location room was SO comfy sometimes we didn’t want to get out of bed

Stayed in March 2023