216 Main Street, West Yarmouth, MA 02673, United States
#12 of 17 hotels in West Yarmouth
Guests' ChoiceBased on 583 hotel reviews
7.2Cleanliness
7.6
Comfort
7.7
Location
8.3
Facilities
7.4
Staff
7.9
Value for money
7.6
Free Wifi
6.9
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End of dialog contentReviewed: November 17, 2024
Natallia
United StatesThe room was not cleaned; there was dust on all surfaces, and the floor was also covered in dust. In the shower, there were no new sets of shampoo and shower gel—only used ones were left. The quality of the towels leaves much to be desired. One day, we had to skip breakfast at the hotel because the staff couldn’t handle the number of guests. We waited a very long time to check in, there was no one at the reception desk for an extended period.
There was nothing special to like it
Stayed in September 2024
Reviewed: October 27, 2024
Mia
United StatesLocation was perfect, comfortable beds!
Stayed in August 2024
Reviewed: October 26, 2024
David
United StatesNothing
Everything
Stayed in October 2024
Reviewed: October 14, 2024
Ashley
United StatesIt was a bit dirty, beds were very uncomfortable and could barely fit one person in the bathroom.
Access to restaurants was good.
Stayed in October 2024
Reviewed: October 8, 2024
Diane
United StatesI think this is typical of Cape properties, but the first floor room we had was, I think, right on a cement slab so was very musty smelling. Otherwise the room was terrific. I would definitely stay here again, but try an upper floor room.
The staff, front desk & breakfast lady, were very friendly and personable. The breakfast food was very good and of great variety ... a great start to our vacation activities. The location, parking, resort layout, room layout were terrific. It all seemed a great value.
Stayed in October 2024
Reviewed: October 7, 2024
Leah
United StatesIndoor pool was not heated. They said it was on but wasnt even steam on the windows was very cold but the pool outside was heated which the kids loved and there was no propane for the fireplaces I had to go pay for one to get refilled because my family was excited. I asked if I could get a refund on it if i went to get one they said no because they were closing in a week or so which isn't right we paid this price to use what we were promised... but it is what is we paid for it and had fun .. they offer smore kits on there site but the kid at night looked at me with ten heads so make sure you bring your own lol
Rooms were nice and clean and beds are comfortable. Kids loved the outdoor pool and playground. And the lady who works the front desk shs is really nice. And the breakfast was delicious!!! The lady who is in there is a real sweetheart she keeps it full
Stayed in October 2024
Reviewed: September 27, 2024
Lazara
United StatesHard to find the ice maker
The room was spacious and the bed was comfortable! Loved how close to everything the hotel was!
Stayed in September 2024
Reviewed: September 23, 2024
Susan
United StatesThe rooms stunk and were dirty. The staff was very rude. There were no exterior lights on and it was dangerously dark. We walked to the front desk and the front desk clerk wouldn’t leave the break room. She acted as though it was an extreme inconvenience for her to turn on the exterior lights. Also, we were only supposed to pay $130/ night- $40 more than the price we could have paid at checkin!! Then, they overcharged us $180/night!! What a horrible scam!!
The beds were average.
Stayed in September 2024
Reviewed: September 17, 2024
Eric
United StatesNothing
Excellent
Stayed in September 2024
Reviewed: September 17, 2024
Luis
United StatesIt’s perfect
The outside pool and the breakfast
Stayed in September 2024
Reviewed: September 17, 2024
Maria
United StatesFriendly and efficient check in and out. Enormous room and beds. Quiet, easily connected
Stayed in September 2024
Reviewed: September 16, 2024
Kelly
United StatesShampoo, conditioner already used. We bought 2 rooms but weren't joined. Tub stop removed so you couldn't fill bath. Continental breakfast could've had better options like muffins, different bagels and yogurts with fruit.
Firepits, heated indoor and outdoor pools, bedding, large tub nice size fridge, keurig
Stayed in September 2024
Reviewed: September 16, 2024
Abigail
United StatesLacked bathrooms near the pool.
Great amenities for families Breakfast was very good but crowded.
Stayed in September 2024
Reviewed: September 9, 2024
Linda
United StatesNothing
Room was quiet. Breakfast was handy and good, and staff was very friendly and helpful!
Stayed in August 2024
Reviewed: September 6, 2024
Steve
United StatesWe missed the ping pong table!😊
The staff was very friendly. The breakfast met our needs. The shower was great!! The beds were comfortable and the room was very clean.
Stayed in August 2024
Reviewed: August 28, 2024
Danielle
United StatesThe entire staff needs to be replaced.
Nothing
Stayed in August 2024
Reviewed: August 28, 2024
Danielle
United StatesThe worst experience ever. Get rid of the whole staff and then the place would be a better place to stay. The first greeting from the front desk is horrible. Completely horrible!
Absolutely nothing!
Stayed in July 2024
Reviewed: August 26, 2024
Linda
United Statesnothing
Everything and the staff was very friendly and helpful!
Stayed in August 2024
Reviewed: August 23, 2024
Jen
United StatesThe young lady at the front desk was amazing!! Very nice and patient. Excellent stay I will definitely stay there again!
Stayed in August 2024
Reviewed: August 22, 2024
Muhammed
United StatesToilet seat need to be replaced. Broken seat.
Very good, she was very friendly.
Stayed in August 2024
Reviewed: August 20, 2024
Mark
United StatesIt was out dated and felt dirty. No chairs outside the room to sit on. It rained indoor pool was closed. Just not impressed would not recommend
Nothing really
Stayed in August 2024
Reviewed: August 20, 2024
Paulo
CanadaNo ice maker in the building. The toilet make noise during the night The crack in the sink was bad The good thing was no carpet
Stayed in August 2024
Reviewed: August 19, 2024
Lauren
United StatesThe DC
Stayed in July 2024
Reviewed: August 19, 2024
Enida
United StatesCleaning
The location
Stayed in August 2024
Reviewed: August 17, 2024
Susan
United StatesAC smelled, and no view was blocked by a fenced-in power supply. Did not look like the picture on the website.
Stayed in August 2024
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