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Reviews of Sunbird Cape Cod Resort This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

216 Main Street, West Yarmouth, MA 02673, United States

#12 of 17 hotels in West Yarmouth

Guests' Choice

Review Score

Based on 583 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.7

  • Location

    8.3

  • Facilities

    7.4

  • Staff

    7.9

  • Value for money

    7.6

  • Free Wifi

    6.9

Verified guest reviews from real Bookers

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Showing 301 - 325

  • Reviewed: July 26, 2022

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Staff was very courteous and helpful... The breakfast was amazing!!!

    Stayed in July 2022

  • Reviewed: July 26, 2022

    10
    Awesome!
    • Leisure trip
    • Group
    • Standard Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    N/A

    I want to specially give thanks to Malcom and K for making my stay more enjoyable. Their service was outstanding.

    Stayed in July 2022

  • Reviewed: July 25, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    the bathroom was really small

    I like the fire pits and the pool. The staff are extremely nice and very helpful!

    Stayed in July 2022

  • Reviewed: July 25, 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    We have a family of 5 with 3 under 3 and we stayed an extended weekend on the second floor. The rooms were exactly what we needed size wise and clean. We found the beds very comfortable. My family especially loved the amenities outside. They have a beautiful playground in a nice sanded fenced area that has ample lounge chairs, umbrella tables and multiple fire pits with access to use grills. My twin boys also enjoyed the heated indoor pool. The complimentary breakfast was delicious and we thought the staff was both helpful and friendly! Everything was clean and located to local attractions. Restaurants on the same road were excellent. Theres also a cute little pond with ducks and swans close by we enjoyed on evening walks. Highly suggested! ☆☆☆☆☆ We'll be back!

    Stayed in July 2022

  • Reviewed: July 24, 2022

    5.0
    Great location.
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Rooms were not as nice as pictured. Fridge was not as cool as I personally would of preferred. Small amount of towels. Feet were dirty after walking on carpet.

    Great location. Nice beach was close

    Stayed in July 2022

  • Reviewed: July 22, 2022

    10
    we had such a good stay here. The staff is so friendly, the breakfast was awesome and the outdoor area to relax and play
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    very clean and quiet

    Stayed in July 2022

  • Reviewed: July 21, 2022

    9.0
    I would stay again!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    I had a king bed, and 3 tiny pillows. King size pillows would have been great. The tub stopper didnt work, but the shower is nice and hot. Also no little trash barrel in the room at all, would have been convenient if it had at least 1.

    Super comfy bed. Great location, near everything. Yummy breakfast in the am. air conditioning worked great in the room. Super clean and neat. Room had a mini fridge and a microwave and coffee maker, super convienient.

    Stayed in July 2022

  • Reviewed: July 21, 2022

    9.0
    The price, room and the staff exceeded my expectations
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    I liked everything - there is nothing i didnt like

    The staff was very friendly and the rooms were very clean

    Stayed in July 2022

  • Reviewed: July 21, 2022

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The pool was cold, the breakfast was poor, poor, poor

    The room are clean, new furniture and floor

    Stayed in July 2022

  • Reviewed: July 20, 2022

    2.0
    Very Poor
    • Leisure trip
    • Couple
    • King Room - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    The pictures do not match up with the hotel. It’s just an old motel. There was even spider on the bathroom wall.

    Stayed in July 2022

  • Reviewed: July 19, 2022

    1.0
    Very Poor
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The staff and how I was treated me and my two kids

    Great clean fun for kids and families

    Stayed in July 2022

  • Reviewed: July 18, 2022

    3.0
    Won’t book again
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The hotel was supposed to be renovated and the carpets were dirty and the bathroom looked dirty and there were bugs everywhere not to mention random holes on the wall. Plus the hotel room next door had a septic flood or something and the door was left open all day and overnight to air it out which we could smell

    The bed

    Stayed in July 2022

  • Reviewed: July 18, 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    I have no complaints about anything I enjoyed my stay very much and will definitely be coming back again!

    Stayed in July 2022

  • Reviewed: July 18, 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Staff wad amazing and made feel like home. I will definitely come back

    Stayed in July 2022

  • Reviewed: July 17, 2022

    10
    Very nice stay
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 6 nights
    • Submitted from a mobile device

    Very friendly stuff, excellent breakfast, very comfortable beds

    Stayed in July 2022

  • Reviewed: July 15, 2022

    1.0
    Nightmare! We did not stay due to all misrepresentations!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    NOTHING

    There was NO BREAKFAST as pictured on booking.com Breakfast buffet with eggs etc. was pictured. Booking.com misrepresented the entire reservation.. Dog was included when making reservation but was $70 per night more upon arrival!!! Booking.com listed dog friendly but sign at desk said no pets then wanted $70 more per night. We did not stay.!!!

    Stayed in July 2022

  • Reviewed: July 14, 2022

    3.0
    Poor
    • Leisure trip
    • Travelers with friends
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    I didn't like the lady in the am she was unpleasant not accommodating wouldn't extended my stay so I had to move me and my two out of room cause supposedly they were full but come to find out it was cause I am a local but they are renting to my friend who is a local at the same time and extended his stay it's called discrimination and if you rent to one you have to rent to the other

    I love the overnight guy at the desk and night guy at the desk and how centrally located the motel was

    Stayed in July 2022

  • Reviewed: July 14, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom was very small

    Great area room was clean

    Stayed in July 2022

  • Reviewed: July 12, 2022

    4.0
    not impressed for the price
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    they didn’t do any service for our 3 night stay. I had to call for towels and there was sand everywhere when we got there. they did a terrible job cleaning.

    Stayed in July 2022

  • Reviewed: July 12, 2022

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Standard Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    I have been posting and advertising this place since I came back. The room was immaculately kept. You could smell the freshness of the room upon entering. The linen and towels are lily white. The room is inviting and relaxing. It makes you feel as if you don't want to go outside. I was happy for the shuttle service they offered. Hospitality is exemplary. Malcolm, his wife Kadian, Serena whom I first met upon arrival gave us a relaxed feeling. The additional staff Jay (J), and the housekeepers were very polite. I started making accommodations for next year as the Lord grants. Thanks to the entire staff for a job well done! If anyone gives a rating other than the highest isn't talking the truth. I am happy my church sister and I Iona Mckoy found this hotel on booking.com. What wonderful weekend vacation it was.

    Stayed in July 2022

  • Reviewed: July 11, 2022

    9.0
    I would go back!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Issues with the internet connection in our room.

    Malcolm was a blessing! The staff was wonderful.

    Stayed in July 2022

  • Reviewed: July 11, 2022

    10
    Pleasant staff that make an effort to please the guests
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was clean but for some reason something smelled weird, not sure if the smell came from the AC...we bought an air refresher and that helped during our stay.

    Friendly staff, comfy bed, excellent guest service. Every staff member always willing to assist. Shuttle service to the beach.

    Stayed in July 2022

  • Reviewed: July 10, 2022

    1.0
    Do not recoment not even 1 night
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Where can I start first the room was smaller than online matress was bigger than the actual frame of the bed we was falling off the bed no TV no Telefone on the. The room super outdated no one whent to clean our room no one refill our coffee station after we use the first set of coffee the staff friendly very welcoming only good other than the location I will not recomend this hotel not even for a one night stay to anyone it was to pricey for what we got I have stay in less pricey places with better everything 👎

    Location only Location Location

    Stayed in July 2022

  • Reviewed: July 8, 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Nice stuff, location close to everything.

    Stayed in July 2022

  • Reviewed: July 8, 2022

    9.0
    I love my stay and would stay again
    • Business trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    It’s was good the way it was

    Breakfast good,nice clean room,bed was so comfortable……l like everything

    Stayed in July 2022

Showing 301 - 325

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