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  5. Reviews of SureStay Studio by Best Western Conroe Downtown

Reviews of SureStay Studio by Best Western Conroe Downtown

1000 Cable St, Conroe, 77301-2045, United States

#11 of 19 hotels in Conroe

Guests' Choice

Review Score

Based on 130 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.3

  • Location

    8.1

  • Facilities

    8.0

  • Staff

    8.4

  • Value for money

    8.0

  • Free Wifi

    7.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 8, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Roll-In Shower - Disability Access/Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    There was one front desk staff that was rude. Also the room next door was playing loud music in the night.

    The majority of the front dek staff encountered were friendly and accommodating.

    Stayed in March 2025

  • Reviewed: January 29, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    That it did not have a cafeteria area

    There was no breakfast only snack and coffee , they should have a cafeteria with a decent breakfast eggs bacon toast pancakes waffles etc .

    Stayed in January 2025

  • Reviewed: January 21, 2025

    8.0
    Good location and facilities
    • Business trip
    • Solo traveler
    • King Room with Kitchenette - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The stove did not work at any time or I did not know how to turn it on. There are no cooking utensils either. You have to pay to wash and dry your clothes.

    it was very nice, actually it is a very good facility.

    Stayed in January 2025

  • Reviewed: January 2, 2025

    9.0
    Great Stay
    • Leisure trip
    • Family with young children
    • King Room with Roll-In Shower - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I wish they offered breakfast.

    The room was spacious and very comfortable.

    Stayed in January 2025

  • Reviewed: November 11, 2024

    8.0
    Good for a short stay domntown Conroe.
    • Leisure trip
    • Couple
    • King Room with Kitchenette - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No elevator for luggage.

    Nice, big room, clean, comfortable King sized bed. Large bathroom. Close to downtown.

    Stayed in November 2024

  • Reviewed: October 17, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I waited at the front desk for 5 minutes for someone to check me in. Did not know it doesn’t have an elevator. Breakfast would be nice as you are charging the same price as the other hotels that serve it

    Convenience to the city

    Stayed in October 2024

  • Reviewed: July 22, 2024

    8.0
    Sure Stay weekend stay
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    No Elevator !

    Very clean and even though they do not offer breakfast they do have "Grab and Go" breakfast bags that have a good variety of breakfast snacks inside.

    Stayed in July 2024

  • Reviewed: May 9, 2024

    9.0
    Wonderful
    • Business trip
    • Family with young children
    • King Room with Kitchenette - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    No elevators

    The AC stayed good and COLD!

    Stayed in April 2024

  • Reviewed: April 25, 2024

    9.0
    Definitely affordable and comfortable
    • Leisure trip
    • Family with young children
    • King Room with Kitchenette - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The area

    The price!

    Stayed in April 2024

  • Reviewed: April 18, 2024

    7.0
    Good
    • Business trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    They don’t serve hot breakfast

    Stayed in April 2024

  • Reviewed: February 19, 2024

    9.0
    Wonderful
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The television wouldn't change channels. I would have called but was too tired. Otherwise, nice place.

    Stayed in February 2024

  • Reviewed: February 14, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room with Roll-In Shower - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The front parking lot

    The inside was nice and clean it was great.

    Stayed in February 2024

  • Reviewed: January 4, 2024

    9.0
    My over all stay was wonderful. Looking forward to staying there again in a a few months.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    One of the beds in our room squeaked with every movement. It became annoying, being that I’m a light sleeper. I kept hearing the squeaking all night with every movement I made.

    Like new. Clean.

    Stayed in January 2024

  • Reviewed: November 11, 2023

    9.0
    Wonderful
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    No elevator

    The location to everything and the rooms were updated.

    Stayed in November 2023

  • Reviewed: November 6, 2023

    8.0
    good place for a short stay!
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    I was looking for something closer to Lake Conroe, but this was a good enough compromise. I came for a triathlon race with a start early in the morning, and it was 30min away.

    Nice, comfortable rooms, with a small kitchenette and a big fridge. No microwave nor silverware, but you can ask for some disposable forks/spoons at the desk. it's really close to the downtown area of Conroe, which is worth visiting, with nice local restaurants.

    Stayed in November 2023

  • Reviewed: October 24, 2023

    9.0
    The room was clean, comfortable and in a good location for what we needed.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    On Booking.com it stated that there was a hot tub. I noticed on the web site that it did not have a pool and I thought it was strange that it would have a hot tub. There is no hot tub you should fix it on the website.

    It was newly remolded. It was clean. It was nice have a full refrigerator, sink and hot plate.

    Stayed in October 2023

  • Reviewed: October 11, 2023

    8.0
    The hotel was very clean and seemed to have been renovated, but didn't have an elevator. Very nice!
    • Leisure trip
    • Couple
    • King Room with Kitchenette - Non-Smoking
    • Stayed 3 nights

    I thought the website said a continental breakfast, not a bag breakfast. The room smelled stuffy and old, not fresh, even though it seemed clean. Also, I didn't like that it didn't have an elevator.

    The hotel and room was very clean, which I really appreciated and the staff were so helpful and kind.

    Stayed in October 2023

  • Reviewed: September 17, 2023

    7.0
    It was an okay stay
    • Leisure trip
    • Couple
    • King Room with Roll-In Shower - Disability Access/Non-Smoking
    • Stayed 1 night

    I stayed on a Friday Night, it was a little loud in the hallways when I finally fell asleep around midnight. The TV could have been larger. The bed was too firm for my liking. The internet was weak in my room, maybe because it was near the end of the first floor, was I too far from the modem/router? The breakfast is only grab and go bag of mostly undesirable items. Overall, I feel the price is okay, there's room for improvement at this hotel. I think it's not totally worth it based on my experience.

    I loved the set up of the room, the fridge, microwave, sink, stovetop. The end tables have plenty of plugs near both of them. The AC cooled the room very well and quickly. My request for the first floor was honored, I am disabled and they have no elevator, it would have been difficult to haul my luggage upstairs.

    Stayed in September 2023

  • Reviewed: September 4, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Got charged twice and had to wait for a refund

    Close to a lot of stuff refubd

    Stayed in September 2023

  • Reviewed: August 21, 2023

    9.0
    Had a great stay..enjoyed my stay in Conroe texas
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing A+

    The room comfy

    Stayed in August 2023

  • Reviewed: August 14, 2023

    7.0
    Very updated and nice for a quick stay, but loud AC
    • Leisure trip
    • Couple
    • King Room with Kitchenette - Non-Smoking
    • Stayed 1 night

    AC unit was EXTREMELY loud and made it difficult to sleep.

    It is either very new or newly remodeled, so overall looked very nice. Staff were nice and accommodating but we just stayed for one quick night. Location very close to downtown Conroe so that was awesome

    Stayed in July 2023

  • Reviewed: July 25, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    No elevator

    Great location and good place for the price.

    Stayed in July 2023

  • Reviewed: July 2, 2023

    7.0
    Not bad
    • Business trip
    • Couple
    • King Room with Kitchenette - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    No elevator , stairs sucked with big bags

    Clean and good service

    Stayed in July 2023

  • Reviewed: January 30, 2025

    1.0
    Do Not Stay Here!!!
    • Leisure trip
    • Family with young children
    • King Room with Kitchenette - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    This place is a full-on dump complete with drug dealers, druggies and thugs loitering around the hotel and in the shadows of the parking lot. It's located in a shady part of town to boot. How in the world it has an 8+ rating is a mystery. Please do not put you or your family's safety at risk to save a couple of bucks. I've lived in Houston, NYC and Miami and I was not remotely comfortable at this sketch property. I canceled my reservation and stayed at La Quinta down the street.

    This place is a full-on dump complete with drug dealers, druggies and thugs loitering around the hotel and in the shadows of the parking lot. It's located in a shady part of town to boot. How in the world it has an 8+ rating is a mystery. Please do not put you or your family's safety at risk to save a couple of bucks. I've lived in Houston, NYC and Miami and I was not remotely comfortable at this sketch property. I canceled my reservation and stayed at La Quinta down the street.

    Stayed in January 2025

Showing 1 - 25

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