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Reviews of SureStay Plus Hotel by Best Western Grand Island 2 stars

2603 S Locust St, Grand Island, 68801-8227, United States

#8 of 15 hotels in Grand Island

Guests' Choice

Review score

Based on 503 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.5

  • Location

    8.8

  • Facilities

    8.3

  • Staff

    8.8

  • Value for money

    8.5

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 28 April 2025

    8.0
    We 3 seniors enjoyed our stay at Ramada Wyndham Sheridan, and we would stay again if needed.
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 2 nights

    Only the issue with the window, mentioned above.

    The staff were wonderful, pleasant, and helpful. Especially great were 2 rooms near the back door, which we did not request but were perfect for our 2 85+ seniors and me (73). First night - I discovered the window was not completely closed, even though it was latched. Cold air was pouring in. I went to the desk and explained the issue. It was 5PM and one of the maintenance men stayed late to fix the problem. I went on to dinner, and when I came back I saw that he had added a foam tube along the ledge and up the side where the problem was. I was most grateful! Breakfast was delicious; and we 3 seniors enjoyed our stay.

    Stayed in March 2025

  • Reviewed: 27 April 2025

    7.0
    Good
    • Business trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I want to personally THANK Bekki in the dining area. Im having gallbladder issues that started after i registered for my conference. The menu was broasted chicken and i didn't really expect to have special made food but she made sure i had plain grilled chicken instead so that i could actually eat lunch. Please please let her know how verrryy appreciated her gesture was and I'm so pleased she's employed by you.

    Stayed in April 2025

  • Reviewed: 9 April 2025

    8.0
    Very good
    • Business trip
    • Couple
    • Queen Rooms with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Bathroom

    Breakfast

    Stayed in April 2025

  • Reviewed: 7 April 2025

    7.0
    The cost was less expensive. Nice pool, but no hot tub. Employees were helpful and friendly.
    • Business trip
    • Couple
    • Queen Rooms with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Space a bit crowded in the bathroom.

    Breakfast was good.

    Stayed in April 2025

  • Reviewed: 31 March 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Clean, economical, friendly staff and everything worked flawlessly

    Stayed in March 2025

  • Reviewed: 28 March 2025

    9.0
    Comfortable.
    • Leisure trip
    • Couple
    • Large King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Everything was fine.

    The room had some recent updates! Much of the facility was older but room was large and clean! Breakfast was good!

    Stayed in March 2025

  • Reviewed: 2 March 2025

    9.0
    The staff and interior were fantastic.
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The snow was not removed from the parking lot had to carry our luggage through the snow

    It was clean

    Stayed in February 2025

  • Reviewed: 16 February 2025

    8.0
    Overall this is a great place for the price!
    • Leisure trip
    • Family with young children
    • Queen Rooms with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The bathrooms are very small. Our TV didn’t work, but they were able to move us into a different room

    Rooms were clean and staff was very friendly. Nice open pool area. Location was perfect - close to several restaurants and Fonner Park

    Stayed in February 2025

  • Reviewed: 26 January 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Large King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Some road noise

    Great breakfast Room was exactly as pictured Clean and in order

    Stayed in January 2025

  • Reviewed: 20 January 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Very nice room right next to the pool. It gave me a free upgrade, which is very nice to them. Thank you very much.

    Stayed in January 2025

  • Reviewed: 13 January 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Rooms with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Room was kind of on the small side. The bathroom especially was very small.

    Liked having a pool side room. Usually need a humidifier but the pool made it unnecessary.Beds were comfortable, staff was friendly, breakfast was great.

    Stayed in January 2025

  • Reviewed: 24 December 2024

    8.0
    Dog friendly
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No comment

    Comfortable and quiet.

    Stayed in December 2024

  • Reviewed: 22 December 2024

    9.0
    Would stay there again.
    • Leisure trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Would have been all excellent but only one, one!, coffee packet. 😎

    Stayed in December 2024

  • Reviewed: 21 December 2024

    9.0
    A very comfortable and quiet pet-friendly motel.
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Toilet paper and bedspread/blanket were a bit chintzy.

    This room was exactly what I hope for when I stay at a hotel: smart-sized, clean and well-maintained, and all the peripherals, including fridge, microwave, iron, and hair dryer. Most everything was in tip-top shape - no stains, no rust, no broken fixtures or trim. On top of that, the room was super quiet. We also traveled with a small dog, and the hotel was very accommodating. Their pet yard was kept very clean, and included a poop station with bags.

    Stayed in December 2024

  • Reviewed: 2 December 2024

    8.0
    We enjoyed our stay at the hotel while we were in town for a wedding.
    • Leisure trip
    • Family with young children
    • Large Queen Room with Two Queen Beds
    • Stayed 2 nights

    An elevator would have made it much easier for some in our traveling party

    The breakfast was fine. Nice selection. The staff was very accomodating. We had some issues with our room when we arrived - one bedspread was visibly dirty. It was changed upon request. 3 of our own party and at least 4 other people attested to our suite smelling like weed. My daughter and I could not smell it so we stayed in the room. Again, the staff was very accomodating by moving the rest of our party to another room.

    Stayed in December 2024

  • Reviewed: 1 December 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The beds need updated severally. Very uncomfortable. Felt like you were sleeping on the floor.

    The room was very clean, love how the pool was right outside the room doors. Never seen that before.

    Stayed in November 2024

  • Reviewed: 30 November 2024

    8.0
    SureStay Stay!
    • Leisure trip
    • Family with young children
    • Queen Rooms with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom area was cramped. The sink had a very small area with very little space to store even a toothbrush, and it had had gaps on either side through which items would fail. We used towels to prevent this from happening. It's slightly irritating, to say the least, but it won't stop us from staying there again, we'll just ask for a different style room which does not have this issue.

    The room was clean and comfortable. The member of staff I dealt with was very friendly efficient and very competent. We would have no problem staying at this hotel again.

    Stayed in November 2024

  • Reviewed: 29 October 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 3 nights

    Fruits at breakfast were not really fresh..were in small plastic containers and tasted like they came came out of a can with lots of sugary syrup..room stayed warm despite turning thermostat down to 60 and even after turning unit off. (it was in the 40s outside)..had to turn the air conditioner on to cool the room..louder noise in our bathroom when someone in room below used their shower...problems with room/entry "Keys"..had to have them replaced severeral times in a 4 night stay...also could not get in room at all on one occasion and the manager had to replace the batteries on the lock ..we spent about 1/2 an hour trying differerent cards and then while she changed the battery..no offer of compensation for our trouble..it was 9:30 p.m.

    Was a quiet room, comfortable bed

    Stayed in October 2024

  • Reviewed: 21 October 2024

    9.0
    Awesome!
    • With a pet
    • Leisure trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    The ONLY negative was the quality of toilet paper.

    The staff was wonderful. The room was clean, neat and comfortable. Perfect location from Fonner Park. I did not eat at the hotel as I had my dogs with me for the Australian shepherd nationals and I didn't ever leave them alone in the room.

    Stayed in October 2024

  • Reviewed: 20 October 2024

    7.0
    Fine
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Too loud in pool area till late at night

    Ease of finding and parking

    Stayed in October 2024

  • Reviewed: 9 October 2024

    9.0
    Clean rooms and friendly staff
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The ac wasn’t working properly

    Clean rooms and friendly staff

    Stayed in October 2024

  • Reviewed: 29 September 2024

    8.0
    Nothing elaborate but very clean, affordable and the property is well taken care of .
    • Leisure trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No concerns about the property

    Very clean, quiet, very helpful front desk personnel.

    Stayed in September 2024

  • Reviewed: 26 September 2024

    8.0
    Would stay there again if in area.Charming downtown within easy drive.
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Shower head was s little low and bathroom tiny.

    Very clean and nice breakfast and breakfast area.

    Stayed in September 2024

  • Reviewed: 19 September 2024

    8.0
    Great place for a great deal!
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nice clean rooms. Comfortable beds, big pool and laundry on site was a bonus since we had been traveling for days! They even left the laundry room open later so I could use it.

    Stayed in September 2024

Showing 1 – 25

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