Reviews of SureStay Plus Hotel by Best Western Grand Island This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
2603 S Locust St, Grand Island, 68801-8227, United States
#8 of 15 hotels in Grand Island
Guests' ChoiceReview Score
Based on 503 hotel reviews
8.1Score breakdown
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Cleanliness
8.7
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Comfort
8.5
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Location
8.8
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Facilities
8.3
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Staff
8.8
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Value for money
8.5
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Free Wifi
8.2
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Reviewed: April 9, 2025
Les
United States12 Reviews8.0Very Good- • Business trip
- • Couple
- • Queen Rooms with Two Queen Beds - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Bathroom
Breakfast
Stayed in April 2025
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Reviewed: April 7, 2025
Beverly
United States1 review7.0“The cost was less expensive. Nice pool, but no hot tub. Employees were helpful and friendly.”- • Business trip
- • Couple
- • Queen Rooms with Two Queen Beds - Non-Smoking
- • Stayed 1 night
Space a bit crowded in the bathroom.
Breakfast was good.
Stayed in April 2025
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Reviewed: March 31, 2025
Jennifer
United States6 Reviews9.0Wonderful- • Leisure trip
- • Solo traveler
- • Queen Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Clean, economical, friendly staff and everything worked flawlessly
Stayed in March 2025
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Reviewed: March 28, 2025
Scott
United States2 Reviews1 helpful vote9.0“Comfortable.”- • Leisure trip
- • Couple
- • Large King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Everything was fine.
The room had some recent updates! Much of the facility was older but room was large and clean! Breakfast was good!
Stayed in March 2025
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Reviewed: March 2, 2025
Nyla
United States1 review9.0“The staff and interior were fantastic.”- • Leisure trip
- • Couple
- • Queen Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The snow was not removed from the parking lot had to carry our luggage through the snow
It was clean
Stayed in February 2025
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Reviewed: February 16, 2025
Renae
United States1 review8.0“Overall this is a great place for the price!”- • Leisure trip
- • Family with young children
- • Queen Rooms with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The bathrooms are very small. Our TV didn’t work, but they were able to move us into a different room
Rooms were clean and staff was very friendly. Nice open pool area. Location was perfect - close to several restaurants and Fonner Park
Stayed in February 2025
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Reviewed: January 26, 2025
Kenneth
United States2 Reviews7.0“Good”- • Leisure trip
- • Couple
- • Large King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Some road noise
Great breakfast Room was exactly as pictured Clean and in order
Stayed in January 2025
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Reviewed: January 20, 2025
Canales
United States8 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Queen Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Very nice room right next to the pool. It gave me a free upgrade, which is very nice to them. Thank you very much.
Stayed in January 2025
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Reviewed: January 13, 2025
Todd
United States16 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Queen Rooms with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Room was kind of on the small side. The bathroom especially was very small.
Liked having a pool side room. Usually need a humidifier but the pool made it unnecessary.Beds were comfortable, staff was friendly, breakfast was great.
Stayed in January 2025
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Reviewed: December 24, 2024
Penny
United States4 Reviews8.0“Dog friendly”- • Leisure trip
- • Couple
- • Queen Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
No comment
Comfortable and quiet.
Stayed in December 2024
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Reviewed: December 22, 2024
Kerry
United States34 Reviews2 helpful votes9.0“Would stay there again.”- • Leisure trip
- • Solo traveler
- • Queen Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Would have been all excellent but only one, one!, coffee packet. 😎
Stayed in December 2024
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Reviewed: December 21, 2024
Kevin
United States5 Reviews9.0“A very comfortable and quiet pet-friendly motel.”- • Leisure trip
- • Couple
- • Queen Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Toilet paper and bedspread/blanket were a bit chintzy.
This room was exactly what I hope for when I stay at a hotel: smart-sized, clean and well-maintained, and all the peripherals, including fridge, microwave, iron, and hair dryer. Most everything was in tip-top shape - no stains, no rust, no broken fixtures or trim. On top of that, the room was super quiet. We also traveled with a small dog, and the hotel was very accommodating. Their pet yard was kept very clean, and included a poop station with bags.
Stayed in December 2024
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Reviewed: December 2, 2024
Alice
United States1 review8.0“We enjoyed our stay at the hotel while we were in town for a wedding.”- • Leisure trip
- • Family with young children
- • Large Queen Room with Two Queen Beds
- • Stayed 2 nights
An elevator would have made it much easier for some in our traveling party
The breakfast was fine. Nice selection. The staff was very accomodating. We had some issues with our room when we arrived - one bedspread was visibly dirty. It was changed upon request. 3 of our own party and at least 4 other people attested to our suite smelling like weed. My daughter and I could not smell it so we stayed in the room. Again, the staff was very accomodating by moving the rest of our party to another room.
Stayed in December 2024
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Reviewed: December 1, 2024
Amber
United States3 Reviews7.0Good- • Business trip
- • Solo traveler
- • Queen Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The beds need updated severally. Very uncomfortable. Felt like you were sleeping on the floor.
The room was very clean, love how the pool was right outside the room doors. Never seen that before.
Stayed in November 2024
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Reviewed: November 30, 2024
Geoffrey
United States18 Reviews8.0“SureStay Stay!”- • Leisure trip
- • Family with young children
- • Queen Rooms with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
The bathroom area was cramped. The sink had a very small area with very little space to store even a toothbrush, and it had had gaps on either side through which items would fail. We used towels to prevent this from happening. It's slightly irritating, to say the least, but it won't stop us from staying there again, we'll just ask for a different style room which does not have this issue.
The room was clean and comfortable. The member of staff I dealt with was very friendly efficient and very competent. We would have no problem staying at this hotel again.
Stayed in November 2024
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Reviewed: October 29, 2024
Daniel
United States31 Reviews2 helpful votes7.0Good- • Leisure trip
- • Couple
- • Queen Room - Non-Smoking
- • Stayed 3 nights
Fruits at breakfast were not really fresh..were in small plastic containers and tasted like they came came out of a can with lots of sugary syrup..room stayed warm despite turning thermostat down to 60 and even after turning unit off. (it was in the 40s outside)..had to turn the air conditioner on to cool the room..louder noise in our bathroom when someone in room below used their shower...problems with room/entry "Keys"..had to have them replaced severeral times in a 4 night stay...also could not get in room at all on one occasion and the manager had to replace the batteries on the lock ..we spent about 1/2 an hour trying differerent cards and then while she changed the battery..no offer of compensation for our trouble..it was 9:30 p.m.
Was a quiet room, comfortable bed
Stayed in October 2024
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Reviewed: October 21, 2024
Kristie
United States3 Reviews9.0“Awesome!”- • With a pet
- • Leisure trip
- • Solo traveler
- • Queen Room - Non-Smoking
- • Stayed 7 nights
- • Submitted from a mobile device
The ONLY negative was the quality of toilet paper.
The staff was wonderful. The room was clean, neat and comfortable. Perfect location from Fonner Park. I did not eat at the hotel as I had my dogs with me for the Australian shepherd nationals and I didn't ever leave them alone in the room.
Stayed in October 2024
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Reviewed: October 20, 2024
Paul
United States1 review7.0“Fine”- • Leisure trip
- • Couple
- • Queen Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Too loud in pool area till late at night
Ease of finding and parking
Stayed in October 2024
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Reviewed: October 9, 2024
Corina
United States19 Reviews3 helpful votes9.0“Clean rooms and friendly staff”- • Leisure trip
- • Couple
- • Queen Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The ac wasn’t working properly
Clean rooms and friendly staff
Stayed in October 2024
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Reviewed: September 29, 2024
Marlene
United States1 review8.0“Nothing elaborate but very clean, affordable and the property is well taken care of .”- • Leisure trip
- • Solo traveler
- • Queen Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
No concerns about the property
Very clean, quiet, very helpful front desk personnel.
Stayed in September 2024
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Reviewed: September 26, 2024
Jacqueline
United States16 Reviews8.0“Would stay there again if in area.Charming downtown within easy drive.”- • Leisure trip
- • Couple
- • Queen Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Shower head was s little low and bathroom tiny.
Very clean and nice breakfast and breakfast area.
Stayed in September 2024
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Reviewed: September 19, 2024
Erica
United States7 Reviews8.0“Great place for a great deal!”- • Leisure trip
- • Couple
- • Queen Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Nice clean rooms. Comfortable beds, big pool and laundry on site was a bonus since we had been traveling for days! They even left the laundry room open later so I could use it.
Stayed in September 2024
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Reviewed: September 6, 2024
Mcatherine
United States5 Reviews9.0“Great stay on our way home”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
It was pricy but for the area, along the same lines as other motels. Just wished they were not over $100 a nite
We stayed there twice in 15 days on the way to our destination and on the way home. this is for on the way home it was clean and staff were great.
Stayed in September 2024
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Reviewed: September 2, 2024
David
United States5 Reviews7.0“Really decent”- • Leisure trip
- • Solo traveler
- • Queen Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Would've preferred staying in main building
Clean, warm, indoor pool
Stayed in August 2024
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