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  5. Reviews of SureStay Plus Hotel by Best Western Grand Island

Reviews of SureStay Plus Hotel by Best Western Grand Island This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2603 S Locust St, Grand Island, 68801-8227, United States

#8 of 15 hotels in Grand Island

Guests' Choice

Review Score

Based on 499 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.5

  • Location

    8.8

  • Facilities

    8.3

  • Staff

    8.9

  • Value for money

    8.5

  • Free Wifi

    8.2

Verified guest reviews from real Bookers

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Showing 226 - 250

  • Reviewed: March 18, 2023

    1.0
    Place was a rip off. Said I damaged table I did not kept my deposig
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    They kept my deposit said room was trashed because popcorn On ground

    The staff was terriable

    Stayed in March 2023

  • Reviewed: March 18, 2023

    10
    Overall good value.
    • Leisure trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    everything was nice. no complains

    was accommodating with a crib. 4 pillows Wow

    Stayed in March 2023

  • Reviewed: March 14, 2023

    10
    If your looking for comfort, cleanses, friendly and safe location. This is the place for you!!
    • Business trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    It’s difficult to pinpoint something I didn’t like.

    Facility was clean and comfortable. I had the opportunity to use their fitness room. It was outstanding. I love the indoor pool. Staff was virtuous, friendly and professional. Hotel offers breakfast and it’s delicious.

    Stayed in March 2023

  • Reviewed: March 11, 2023

    10
    Forget the other!!!
    • Leisure trip
    • Family with young children
    • Queen Rooms with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    We couldn't stay longer. It was just a stop over place for us on the way to Wyoming.

    This is a great stay. Friendly at the desk, comfortable room, clean room, shower, beds, house keeping does a great job, and are friendly. This is a place you want to stay. The pool area is clean, and is warm, kids will love it. All around good place. I know when you start looking for a place to stay to see if you should stay here it's tough to decide, because you read and some places say they are good, well I'm not leading you astray. Stay HERE!!

    Stayed in March 2023

  • Reviewed: March 11, 2023

    10
    A very pleasant stay for one night in town.
    • Leisure trip
    • Family with young children
    • Queen Rooms with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The pillows were too thick, we had two rooms and all 6 people said the same thing. There were several pillows on each bed, maybe a thinner option for a couple of the pillows would be better.

    The staff was very friendly, the room was very nice and the location was close to everything.

    Stayed in March 2023

  • Reviewed: December 23, 2022

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The shower didn't work and i wasn't able to take a shower.

    The staff was friendly and the room was clean.

    Stayed in December 2022

  • Reviewed: November 21, 2022

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Drunks making noise after 10pm. People knocking on my door after midnight. Won't stay there again

    Breakfast

    Stayed in November 2022

  • Reviewed: November 15, 2022

    5.0
    Fair
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night

    WiFi was non-existent.

    Stayed in October 2022

  • Reviewed: October 17, 2022

    10
    We came down thean it was at any other hotel
    • Leisure trip
    • Family with young children
    • Studio Suite with Three Queen Beds - Non-Smoking
    • Stayed 1 night

    there was nothing i didnt like about the game '

    The Breakfast was very good. I was just a great stay.

    Stayed in October 2022

  • Reviewed: September 29, 2022

    1.0
    Very Poor
    • Business trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    mistreatment and racism of Hispanic clients! After having stayed in this hotel on several occasions today, Thursday, September 29, 2022, I was expelled by a lady who called me into politics for no reason and everything was recorded on the hotel's security cameras I hope they take action with people like these who give bad attention to customers! And that will not go unpunished! I will also publish it on social networks! And it is possible that I will sue for damages

    Stayed in September 2022

  • Reviewed: September 26, 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night

    VERY good breakfast

    Stayed in September 2022

  • Reviewed: September 25, 2022

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom was so small that the people who installed the door had to shave down part of the door to get it to close. Also, someone else must have been assigned to our room number because they tried getting into our room at 1:30am! Luckily we had the deadbolt on and they were unable to enter the room completely.

    The front staff and housekeeping were very pleasant and attentive. Our room was also clean upon arrival.

    Stayed in September 2022

  • Reviewed: September 22, 2022

    1.0
    was tired had to stop
    • Business trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    the lady at the desk couldn’t be more rude

    it’s was close to the highway

    Stayed in September 2022

  • Reviewed: September 21, 2022

    6.0
    clean and quiet
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night

    bathroom and bed were small

    Stayed in September 2022

  • Reviewed: September 19, 2022

    10
    Amazing
    • Leisure trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was perfect

    The night auditor, was AMAZING…. She was friendly and inviting

    Stayed in September 2022

  • Reviewed: September 19, 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Very nice hotel for a very reasonable price! Rooms are updated, clean, and comfortable! We will definitely stay here again!

    Stayed in September 2022

  • Reviewed: September 2, 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    very clean room, pool, and lobby. Full of helpful, professional and friendly staff that worked well with each other.

    Stayed in August 2022

  • Reviewed: August 10, 2022

    10
    We had a great time at this hotel. We will be back!!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There wasn’t anything that we did not love about this hotel.

    We loved everything from the pool, to the comfortable beds, to the delicious breakfast. The staff was friendly and helpful. What a great place to stay.

    Stayed in July 2022

  • Reviewed: August 1, 2022

    10
    Great would definitely stay again! Love that they are pet friendly and gave us the first floor for convenience!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Room was good, clean comfortable beds. All the staff members were great, very friendly and helpful! Kids loved the pool! Breakfast was very good!

    Stayed in July 2022

  • Reviewed: July 14, 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    instant coffee at breakfast

    clean, bed was comfortable

    Stayed in July 2022

  • Reviewed: July 11, 2022

    3.0
    Won't go again
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night

    There weren't enough electrical outlets. Both my husband and I use CPAP machines and we had to ask for an extension cord so we could use them. However, it took an hour and two phone calls before the staff showed up with the extension cord.

    The breakfast was good. However, there weren't enough tables and it was very crowded. It would have helped for there to be some signage telling us the boiled eggs were in the fridge, what was in the covered pans, etc. Things were crowded and confusing.

    Stayed in July 2022

  • Reviewed: July 11, 2022

    10
    Easy to reserve stays. Pet friendly.
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Ask if customers are veterans. Thank you for the discount the second time.

    Awesome breakfast. Loved the pankake maker.

    Stayed in July 2022

  • Reviewed: July 10, 2022

    10
    Exceptional
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    it was clean, quiet and they worked with me to get a room without stairs to carry bags up

    Stayed in June 2022

  • Reviewed: July 10, 2022

    10
    I had a very nice time here. If I come to Grand Island again, I will stay here.
    • Leisure trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast was okay. I am not a biscuit and gravy person.

    The Mexican restaurant across the street was very good. The indoor pool. plenty of parking. Quiet. The staff is very accommodating.

    Stayed in July 2022

Showing 226 - 250

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