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  5. Reviews of Hotel LeBlanc Best Western Signature Collection

Reviews of Hotel LeBlanc Best Western Signature Collection This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

114 Pickel St, Pigeon Forge, 37863-3301, United States

#253 of 553 hotels in Pigeon Forge

Guests' Choice

Review Score

Based on 3124 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    8.9

  • Facilities

    8.3

  • Staff

    8.7

  • Value for money

    8.5

  • Free Wifi

    8.5

Verified guest reviews from real Bookers

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Showing 376 - 400

  • Reviewed: August 6, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Staff was very friendly

    Stayed in August 2023

  • Reviewed: August 5, 2023

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    It was overpriced and we had to wait at the reception very long because they were short on staff.

    The hotel is very clean and nicely decorated. The breakfast was good and you got good options. The staff was polite.

    Stayed in July 2023

  • Reviewed: August 4, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    They did not Making up room I think that rooms should be made up daily

    Stayed in August 2023

  • Reviewed: August 3, 2023

    7.0
    Amazing Hosts!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    We traveled in a group of four and noticed that after everyone showered, the entire room felt wet. The walls, the beds, and even our clothes.

    The hosts were amazing! Our car was running hot when we arrived and the battery went dead. The receptionist gave us water and even came outside to offer help. We were blown away by how attentive they were during this very stressful situation. A fellow guest jumped our car off and we were soon back to enjoying our trip!

    Stayed in August 2023

  • Reviewed: August 2, 2023

    9.0
    Good value
    • Leisure trip
    • Family with young children
    • King Room with Roll-In Shower - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    Air conditioning was too cold

    Value

    Stayed in August 2023

  • Reviewed: August 2, 2023

    8.0
    I’d do it again
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Some fixtures need maintenance

    Clean & comfortable and good value

    Stayed in August 2023

  • Reviewed: August 1, 2023

    8.0
    Overall my stay was good, I would recommend this hotel to others.
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    The walls are very thin, I could hear walking and loud noises in the room above me.

    The hotel is within walking distance of almost everything. The front desk clerk was extremely nice and helpful through the whole process.

    Stayed in July 2023

  • Reviewed: July 31, 2023

    8.0
    The hotel was very clean and close to everything within Pigeon Forge.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    We had to request additional towels even though we said we had 4 individuals staying in the room.

    We liked the room and the breakfast (served till 9:30am was good).

    Stayed in July 2023

  • Reviewed: July 30, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 5 nights
    • Submitted from a mobile device

    The floors need to be mopped not just sprayed with cleaner.

    Staff very friendly

    Stayed in July 2023

  • Reviewed: July 30, 2023

    7.0
    It was fine for for the location, the picture make the hotel look different on line then in person
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The staff some not all could be a little friendlier

    The waffle was good the,sausage and eggs I don’t eat.they should have at least two meats or a chicken sausage,over all it was ok

    Stayed in July 2023

  • Reviewed: July 29, 2023

    7.0
    Overall it was a nice place and a good value.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The parking was horrible. my car wouldn’t fit in any of the spots. The floors turned out feet black when we walked on them.

    There location was very good.

    Stayed in July 2023

  • Reviewed: July 28, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    Elevator was very slow, would have rather not had room connected our room.

    Hotel was clean, staff friendly, good breakfast, and great location within walking distance too many places. Mini golf right next door very convenient

    Stayed in July 2023

  • Reviewed: July 27, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room with Roll-In Shower - Disability Access
    • Stayed 3 nights
    • Submitted from a mobile device

    They were updating, some things in the room still needed tending to. The cable tv didn’t work well.

    The location was great!

    Stayed in July 2023

  • Reviewed: July 25, 2023

    8.0
    Over all it was a good start for a great price.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    There was long black hairs everywhere. We had hair on the bed and floor. Completely disgusting . We had to use a towel that was hanging up and wet it then use that towel to no the floor and it was VERY dirty and someone’s hair everywhere.

    The property was close to everything.

    Stayed in July 2023

  • Reviewed: July 24, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room with Roll-In Shower - Disability Access
    • Stayed 2 nights
    • Submitted from a mobile device

    Almost non-existent customer service The room was clean but very old

    Location

    Stayed in July 2023

  • Reviewed: July 24, 2023

    8.0
    Pleasant Stay
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast got cold very quick had to warm it warm which didn't taste good after it warmed up. Bed was uncomfortable, too soft.

    Customer service was well outside of one person at the desk who seemed like they had an attitude. Room was clean. Coffee available all day and breakfast was provided. When asked for more blankets, they were brought promptly to the room.

    Stayed in July 2023

  • Reviewed: July 23, 2023

    9.0
    Hotel LeBlanc.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 3 nights

    The bed was real good but they are to high up. I couldn't get on them. I had to get a step stool from the office to get on bed with. And due to health I asked for a walk in shower and I didn't get it. Need someone in the breakfast room all times. In the peak breakfast time The food run out. And people had to wait for food to come out. Also we was told when to have housekeeper to clean room it would be a charge that should be included in the money we paid to stay there.

    The room was very nice. Bed was good. Loved the shower head. Room was nice and clean. The night time clerk was awesome. Breakfast was ok. Have coffee out during the day.

    Stayed in July 2023

  • Reviewed: July 21, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Bed comforters was stained in 2 different places. The comforter had holes..

    Location was good and staff was friendly

    Stayed in July 2023

  • Reviewed: July 20, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    I didn't like that I couldn't pay with cash I've never been told that at a hotel before. The sink in the room was dirty when we checked in so I asked the maid in the hallway if she could clean it for me.

    Overall it was a nice room the bed was comfortable and I loved the fire place in the wall.

    Stayed in July 2023

  • Reviewed: July 19, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 4 nights

    The room and the facilities were very good. The floor in the rooms are laminate and seemed like it needed to be mopped.

    Breakfast was good and had plenty of options. The rooms were comfortable and the bathroom met expectations.

    Stayed in July 2023

  • Reviewed: July 19, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    I heard a beeping coming from the room next door. Called downstairs and the lady at the front desk told me to go to the room and shut the door. How dangerous is that

    The location was nice.

    Stayed in July 2023

  • Reviewed: July 17, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Parking and lack of customer service/ personality

    Location

    Stayed in July 2023

  • Reviewed: July 17, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The parking

    Clean! Nice complimentary breakfast.

    Stayed in July 2023

  • Reviewed: July 16, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room with Roll-In Shower - Disability Access
    • Stayed 2 nights
    • Submitted from a mobile device

    See above

    Parking lot is not so easy to get into. Breakfast: biscuits need to bake longer, they were too doughy; and please change the gravy, it doesn't taste like gravy. Thank-you.

    Stayed in July 2023

  • Reviewed: July 15, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast was ok, could use a few more options and maybe bigger cups for the juice as well as sleeves for the coffee. It was hot.!

    I liked that the rooms were clean and location was great!

    Stayed in July 2023

Showing 376 - 400

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