114 Pickel St, Pigeon Forge, 37863-3301, United States
#253 of 553 hotels in Pigeon Forge
Guests' ChoiceBased on 3124 hotel reviews
8.0Cleanliness
8.4
Comfort
8.4
Location
8.9
Facilities
8.3
Staff
8.7
Value for money
8.5
Free Wifi
8.5
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End of dialog contentReviewed: June 11, 2023
Ashley
United StatesThe beds squeaked every time you rolled over. The parking was hard due to the concrete pillars.
It is clean and fresh. Staff was nice
Stayed in June 2023
Reviewed: June 10, 2023
Wanda
United StatesRooms were very tight. No leisure chair in room. Only office type chair or bed to sit on. Beds much too tall to comfortably sit on edge unless you are exceptionally tall.
Very helpful and friendly staff
Stayed in June 2023
Reviewed: June 10, 2023
Yakema
United StatesI like for my floor to be sweeped and mopped everyday..
I didn't eat the breakfast due to my son like to eat bacon not sausage..
Stayed in June 2023
Reviewed: June 10, 2023
Deborah
United StatesThe parking was tight, sometimes hard to find a parking spot.
The breakfast was good, room was very spacious and clean, close to all activities. We would definitely stay here again!
Stayed in May 2023
Reviewed: June 10, 2023
Mom46
United StatesClean, good value for a couple nights stay
Stayed in June 2023
Reviewed: June 9, 2023
Elaina
United StatesThe only negative was the parking. The spaces were tight and the parking lot was narrow. Personally, that wasn't a problem for us. We did have to park in overflow twice, but it really wasn't a big deal to us. It's directly behind the other parking.
Loved the wide soaking bathtub and hotel location! Our room and hotel lobby were both clean. There were hot (not just waffles) and cold breakfast options every morning, which I appreciate. Before arriving, an employee sent a welcome text offering assistance. Very thoughtful and great customer service. The price is very affordable and reasonable.
Stayed in June 2023
Reviewed: June 9, 2023
Ray
United StatesWish they had options to buy drinks when i was cashless. Also been nice if they had a pool other then that it was nice.
Beds was comfy and clean. Breakfast was nice being hot and all few places have the hot breakfast.
Stayed in June 2023
Reviewed: June 6, 2023
Ckyoung22
United StatesThe tub looked old and was stained. The drain on sink was hard to operate
The beds and pillows were comfy. Sheets were nice. Loved the option for fireplace. Location was good. Size of room was amazing. The sight outside the window was nice.
Stayed in June 2023
Reviewed: June 6, 2023
Rodrick
United Statesnothing except it didn’t have a pool
it was in a good location and very clean. excellent staff.
Stayed in June 2023
Reviewed: June 5, 2023
Beckie
United StatesThe only issue that I had while staying is that there is only one elevator to service four floors and it's very slow! This should have been thought out a bit better.
Booked through booking.com and was able to secure the room for $29 less than the best offer they could give me in the lobby. Check in was as simple as showing them the room confirmation screen and giving them my license and a CC for incidentals. The hotel is deocrated very sleek and modern, the room was spacious and very clean. Bed was comfortable and had an overall great experience. I would reccomend this hotel to others.
Stayed in May 2023
Reviewed: June 5, 2023
Larry
United Statesbeds are to high need to take platforms off, need to tidy up your room make beds and replace towels which they don't do.
the breakfast was very good, great food.
Stayed in June 2023
Reviewed: June 3, 2023
Carol
United StatesRan out of hot water 2 days in a row. Floors in room had something sticky on them.
Remodeled, no carpet, price
Stayed in June 2023
Reviewed: May 31, 2023
Gabrielle
United Statescan’t check in early for those who are early arrivers
the location was close to everything and super convenient
Stayed in May 2023
Reviewed: May 31, 2023
Sherry
United StatesNothing
Clean room, comfy beds, great location, mini golf next door, amazing breakfast and price was good for our budget!!
Stayed in May 2023
Reviewed: May 30, 2023
Vicki
United StatesParking tight. Beds and sheets need to be upgraded. Clean, but sheets pilled and didn't stay on the bed. AC smelled musty. Lil loud doors thin. Sink way too high up vanity should be lower.
Clean. Most of the front desk was nice.
Stayed in May 2023
Reviewed: May 30, 2023
Michael
United StatesGood breakfast. Excellent and clean facilites
Stayed in May 2023
Reviewed: May 30, 2023
William
United StatesThe walls are thin could hear the people in the next room.
The hotel staff was amazing! Room was clean and good sized.
Stayed in May 2023
Reviewed: May 29, 2023
Brittany
United Statesnice, clean, comfortable beds, breakfast was great
Stayed in May 2023
Reviewed: May 28, 2023
Joseph
United Statesparking wasn’t great. tight spaces.
clean toom. breakfast was ok.
Stayed in May 2023
Reviewed: May 28, 2023
Chelsea
United StatesI hated the parking lot. It was full at night and we had to park in a different lot and walk. It wasn’t terrible it was just a little inconvenient.
Hotel was very clean and staff was excellent!
Stayed in May 2023
Reviewed: May 27, 2023
Steve
United StatesThe bathroom was small and cramped No space on vanity. Door to adjoining room provided little sound damping. Heard neighbors all night. Couldn't get staff to get us another blanket. One even told us they didn't have any. Found a cart full.of blankets ourselves
Clean spacious room
Stayed in May 2023
Reviewed: May 27, 2023
Tong
United StatesThe TV doesn't working. They didn't bother to check it out.
The breakfast was a lot better then what we thought.
Stayed in May 2023
Reviewed: May 27, 2023
Kaye
United StatesLack of employees when you needed something. The shower broke and would not turn off. We called the front desk but no one answered. We located 1 employee who was handling breakfast and front desk duties. She had to stop handling the breakfast duties to look at our issue. Maintenance had to be called who was not on site. 30 minutes later, the water was finally turned off. Walls are paper thin, so you will hear everything. The breakfast was mediocre at best.
The location was very good.
Stayed in May 2023
Reviewed: May 27, 2023
Smith
United StatesThe sink in our room was oddly placed and when the water was turned on the water splashed onto the floor...pretty much a safety problem. I know that costs and decor upgrades are necessary everywhere but I was not fond of the flooring. The lack of carpet or cushioning was uncomfortable.
Liked the size of the room. Staff was courteous. The motel was easily accessible and could be identified from the main parkway.
Stayed in May 2023
Reviewed: May 27, 2023
Lisa
United StatesBathroom tile could have been cleaned a little better, not nasty or anything just a few spots.
Breakfast was good, beds were comfortable, location was good.
Stayed in May 2023
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