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  5. Reviews of Hotel LeBlanc Best Western Signature Collection

Reviews of Hotel LeBlanc Best Western Signature Collection This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

114 Pickel St, Pigeon Forge, 37863-3301, United States

#253 of 553 hotels in Pigeon Forge

Guests' Choice

Review Score

Based on 3124 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    8.9

  • Facilities

    8.3

  • Staff

    8.7

  • Value for money

    8.5

  • Free Wifi

    8.5

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Showing 451 - 475

  • Reviewed: June 11, 2023

    7.0
    Good
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The beds squeaked every time you rolled over. The parking was hard due to the concrete pillars.

    It is clean and fresh. Staff was nice

    Stayed in June 2023

  • Reviewed: June 10, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Rooms were very tight. No leisure chair in room. Only office type chair or bed to sit on. Beds much too tall to comfortably sit on edge unless you are exceptionally tall.

    Very helpful and friendly staff

    Stayed in June 2023

  • Reviewed: June 10, 2023

    8.0
    The stay was great. I would stay again. I enjoyed the room.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    I like for my floor to be sweeped and mopped everyday..

    I didn't eat the breakfast due to my son like to eat bacon not sausage..

    Stayed in June 2023

  • Reviewed: June 10, 2023

    9.0
    Great place to stay!
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    The parking was tight, sometimes hard to find a parking spot.

    The breakfast was good, room was very spacious and clean, close to all activities. We would definitely stay here again!

    Stayed in May 2023

  • Reviewed: June 10, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Clean, good value for a couple nights stay

    Stayed in June 2023

  • Reviewed: June 9, 2023

    8.0
    Affordable, quiet, and pleasant stay. Pleased guest!
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    The only negative was the parking. The spaces were tight and the parking lot was narrow. Personally, that wasn't a problem for us. We did have to park in overflow twice, but it really wasn't a big deal to us. It's directly behind the other parking.

    Loved the wide soaking bathtub and hotel location! Our room and hotel lobby were both clean. There were hot (not just waffles) and cold breakfast options every morning, which I appreciate. Before arriving, an employee sent a welcome text offering assistance. Very thoughtful and great customer service. The price is very affordable and reasonable.

    Stayed in June 2023

  • Reviewed: June 9, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Wish they had options to buy drinks when i was cashless. Also been nice if they had a pool other then that it was nice.

    Beds was comfy and clean. Breakfast was nice being hot and all few places have the hot breakfast.

    Stayed in June 2023

  • Reviewed: June 6, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The tub looked old and was stained. The drain on sink was hard to operate

    The beds and pillows were comfy. Sheets were nice. Loved the option for fireplace. Location was good. Size of room was amazing. The sight outside the window was nice.

    Stayed in June 2023

  • Reviewed: June 6, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    nothing except it didn’t have a pool

    it was in a good location and very clean. excellent staff.

    Stayed in June 2023

  • Reviewed: June 5, 2023

    9.0
    Great! Clean and spacious room for a great price!
    • Leisure trip
    • Couple
    • King Room with Roll-In Shower - Disability Access
    • Stayed 1 night

    The only issue that I had while staying is that there is only one elevator to service four floors and it's very slow! This should have been thought out a bit better.

    Booked through booking.com and was able to secure the room for $29 less than the best offer they could give me in the lobby. Check in was as simple as showing them the room confirmation screen and giving them my license and a CC for incidentals. The hotel is deocrated very sleek and modern, the room was spacious and very clean. Bed was comfortable and had an overall great experience. I would reccomend this hotel to others.

    Stayed in May 2023

  • Reviewed: June 5, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 3 nights

    beds are to high need to take platforms off, need to tidy up your room make beds and replace towels which they don't do.

    the breakfast was very good, great food.

    Stayed in June 2023

  • Reviewed: June 3, 2023

    7.0
    Staff was nice, beds we’re comfortable, good value.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Ran out of hot water 2 days in a row. Floors in room had something sticky on them.

    Remodeled, no carpet, price

    Stayed in June 2023

  • Reviewed: May 31, 2023

    8.0
    Pretty great stay will stay again.
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    can’t check in early for those who are early arrivers

    the location was close to everything and super convenient

    Stayed in May 2023

  • Reviewed: May 31, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Clean room, comfy beds, great location, mini golf next door, amazing breakfast and price was good for our budget!!

    Stayed in May 2023

  • Reviewed: May 30, 2023

    8.0
    Good could do better.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    Parking tight. Beds and sheets need to be upgraded. Clean, but sheets pilled and didn't stay on the bed. AC smelled musty. Lil loud doors thin. Sink way too high up vanity should be lower.

    Clean. Most of the front desk was nice.

    Stayed in May 2023

  • Reviewed: May 30, 2023

    9.0
    Very pleasant stay
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Good breakfast. Excellent and clean facilites

    Stayed in May 2023

  • Reviewed: May 30, 2023

    8.0
    Hotel is a good place to stay.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The walls are thin could hear the people in the next room.

    The hotel staff was amazing! Room was clean and good sized.

    Stayed in May 2023

  • Reviewed: May 29, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    nice, clean, comfortable beds, breakfast was great

    Stayed in May 2023

  • Reviewed: May 28, 2023

    7.0
    it was good.
    • Leisure trip
    • Solo traveler
    • King Room with Roll-In Shower - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    parking wasn’t great. tight spaces.

    clean toom. breakfast was ok.

    Stayed in May 2023

  • Reviewed: May 28, 2023

    8.0
    Would definitely stay again
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    I hated the parking lot. It was full at night and we had to park in a different lot and walk. It wasn’t terrible it was just a little inconvenient.

    Hotel was very clean and staff was excellent!

    Stayed in May 2023

  • Reviewed: May 27, 2023

    8.0
    Good unless you need some help
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    The bathroom was small and cramped No space on vanity. Door to adjoining room provided little sound damping. Heard neighbors all night. Couldn't get staff to get us another blanket. One even told us they didn't have any. Found a cart full.of blankets ourselves

    Clean spacious room

    Stayed in May 2023

  • Reviewed: May 27, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The TV doesn't working. They didn't bother to check it out.

    The breakfast was a lot better then what we thought.

    Stayed in May 2023

  • Reviewed: May 27, 2023

    7.0
    Not bad but definitely not great
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 6 nights
    • Submitted from a mobile device

    Lack of employees when you needed something. The shower broke and would not turn off. We called the front desk but no one answered. We located 1 employee who was handling breakfast and front desk duties. She had to stop handling the breakfast duties to look at our issue. Maintenance had to be called who was not on site. 30 minutes later, the water was finally turned off. Walls are paper thin, so you will hear everything. The breakfast was mediocre at best.

    The location was very good.

    Stayed in May 2023

  • Reviewed: May 27, 2023

    8.0
    Overall, our stay was pleasant.
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The sink in our room was oddly placed and when the water was turned on the water splashed onto the floor...pretty much a safety problem. I know that costs and decor upgrades are necessary everywhere but I was not fond of the flooring. The lack of carpet or cushioning was uncomfortable.

    Liked the size of the room. Staff was courteous. The motel was easily accessible and could be identified from the main parkway.

    Stayed in May 2023

  • Reviewed: May 27, 2023

    8.0
    Short Trip
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom tile could have been cleaned a little better, not nasty or anything just a few spots.

    Breakfast was good, beds were comfortable, location was good.

    Stayed in May 2023

Showing 451 - 475

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