The fitted sheet didn’t fit and popped off during the night We wished there was a regular kereg coffee pot in the room

The room decor was bright and sunny

Stayed in March 2025

Our receptionist, upon check-in, could not have been less “welcoming”. We asked for an early check-in and received a cold reply…instead of…we will try our best etc. we got a robotic response about 4 pm check-in and a distinct feeling we were annoying. Really off putting. It wasn’t the no…it was her delivery.

Great location, beautiful design, filled with stunning art

Stayed in February 2025

The TV cable service was spotty. Off then on. Did not use it much.

Did not have their breakfast.

Stayed in February 2025

First time visiting in a while and everything was great: food, service, and facilities.

Stayed in February 2025

Staff and restaurant servers exceeded

Stayed in January 2025

Room service food arrived cold.

Location decor restaurant and bar.

Stayed in December 2024

Nothing

I love the decor, hotel layout, staff and service.

Stayed in January 2025

Parking could be free for guests!!

Location was perfect and the hotel was lovely, highly recommend and great value for the money!

Stayed in December 2024

Nothing-

An amazing boutique hotel in a wonderful neighborhood. Surrounded by restaurants and small shops. The atmosphere is serein and chic. Room was super comfortable and had everything you might need plus a great space! Looking forward to another stay!

Stayed in December 2024

n/a

Great location walking distance to all the shops and restaurants, beautiful spacious room very well decorated, super comfortable, very lovely breakfast room and the best part is the incredible art collection in the hotel.

Stayed in December 2024

Nothing

The room was bright, spacious, and artful — several original pieces. The hotel lobbies are filled with world-class modern art, with a number of new, vibrant works since I was last there. The new coffee shop serves tasty pastries and espresso drinks. And the brunch in its main restaurant, Hamilton’s Kitchen, was superb. It is just a great hotel.

Stayed in December 2024

Was super disappointed due to the entire 2nd floor main deck area with seats and beautiful lights set up around the pool was closed once dark. Which this time of year is super early! We planned to grab coffee and snacks of Park Ave and bring back to play games as a family to relax + my daughter had a college photography project to do night sky shooting and was going to setup on the corner of the deck while we hung out. We were unable to do this at all and no one ever told us we could have gone to a firepit area in a courtyard that we did not know about. The double queen beds room we were told had a small love seat like couch between the beds for seating and it did not have this only a corner single chair which was difficult to relax in the room.

Overall staff was amazing and friendly for a higher rated hotel - The room was immaculately clean along with superior bedding - 1st floor cafe area that serves breakfast was such a blessing and that staff who works it was great along their crepes were so good. The walking distance to Park Ave and the Winter Park, park is the primary reason for staying there.

Stayed in December 2024

the elevator on the left had a stain on the floor, could have been from someone's dog and it was never cleaned while we were there Sunday to Monday.

Service was great. Valet parkers excellent. front desk also. it's our favorite spot for our second night destination when traveling from jersey to florida.

Stayed in November 2024

The hotel is lovely and you can walk everwhere you want to go! Perfect location!

Stayed in September 2024

The bar could use a bit of TlC, it is bit too plain.

The hotel is incredibly well run. The staff very professional and courteous. The rooms are spacious, and comfortable. The Spa is not bad at all either with its own pool. We loved it.

Stayed in August 2024

Beautiful property, great location and very clean and comfortable suite.

Stayed in August 2024

The location and decor are fabulous!

Stayed in August 2024

Nothing fell short

Location was great! The hotel had old world charm with new amenities. Loved the room and the breakfast cafe-great coffee and crepes as well as breakfast sandwiches. The property was beautiful at night and has a stately charm without the stuffiness. Just a sweet spot in Winter Park.

Stayed in August 2024

Wish we could have stayed longer

Beautiful! Love the art!

Stayed in August 2024

Gorgeous hotel.

Stayed in July 2024

There is nothing I didn’t like. Everything was lovely, although I did wish the restaurant closed later instead of at 9

The location and the staff. The staff and young men who handled the valet parking were exceptional. The Cafe has exceptional staff as well and very good value for money

Stayed in June 2024

So pretty - amazing art and super location. Best thing is all profits go to scholarships to Rollins College students.

Stayed in May 2024

My daughter is a student at Rollins and the convenience of walking to campus is the main reason we stay at the Alfond. It’s in a beautiful location near great restaurants. The hotel itself is gorgeous and we love everything about it… staff, restaurant, pool, rooms, comfortable beds.

Stayed in May 2024

Everything was perfect

Beautiful property with great facilities

Stayed in April 2024