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  5. Reviews of Bask Hotel at Big Rock Landing

Reviews of Bask Hotel at Big Rock Landing This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

814 Shepard Street, Morehead City, 28557, United States

#1 of 10 hotels in Morehead City

Guests' Choice

Review Score

Based on 469 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.1

  • Location

    9.4

  • Facilities

    9.0

  • Staff

    9.2

  • Value for money

    8.8

  • Free Wifi

    8.5

Verified guest reviews from real Bookers

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Showing 226 - 250

  • Reviewed: August 5, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • 1 King Bed Suite (Water View)
    • Stayed 3 nights
    • Submitted from a mobile device

    The ac units are a bit noisy and makes it a little tough falling asleep when the unit is in the bedroom. Seems as if could be put into the little closet where hot water is. Did have a few bugs in the room.

    The location is great. Several shops and restaurants all nearby within walking distance.

    Stayed in August 2024

  • Reviewed: July 29, 2024

    3.0
    Poor
    • Leisure trip
    • Couple
    • 1 King Bed Accessible Suite (Water View)
    • Stayed 1 night
    • Submitted from a mobile device

    he room was great but what they don't tell you is they are under construction and the construction chew starts early in the morning like 730 8 you can hear everything they are saying alone with the banging. Can't sit on the balcony because the form and stuff from the construction is blowing all in your face. I was told I would get a certificate for one night free....I have been calling for a week and still don't have it.

    Stayed in July 2024

  • Reviewed: July 29, 2024

    6.0
    Location was ideal however the rate was inconsistent & cleaning was only fair.
    • Leisure trip
    • Couple
    • 1 Queen Bed Suite (Water View)
    • Stayed 1 night
    • Submitted from a mobile device

    - Booking.com and walk-in rates/price were not consistent - refrigerator was not clean - tub/shower were stained

    - location - check-in

    Stayed in July 2024

  • Reviewed: June 24, 2024

    7.0
    Request pillows but was told they had to find some and we had to go to front desk to get them
    • Leisure trip
    • Family with young children
    • 2 Queen Bed Studio (City View)
    • Stayed 2 nights
    • Submitted from a mobile device

    Lack of staff interaction at check in

    Location

    Stayed in June 2024

  • Reviewed: June 10, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • 1 King Bed Accessible Suite (Water View)
    • Stayed 3 nights
    • Submitted from a mobile device

    Price…. I expect better bedding/pillows and more amenities like a pool. The property has been under construction so the exterior doesn’t look great. Additionally the large air handler was so loud you couldn’t possibly enjoy sitting outside while it was running which was pretty much all the time.

    Proximity to event was good.

    Stayed in June 2024

  • Reviewed: June 1, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • 1 Queen Bed Studio (City View)
    • Stayed 2 nights

    The location

    The bed was so close to the wall that it was hard to get into it. There was only one small lamp on one bed stand. We didn't even use the safe in the room and yet we got charged extra for it and there was an additional fee charged to park in their parking lot which should be provided for guests who already pay enough to stay there and the breakfast was a bagged breakfast. I wouldn't stay there again.

    Stayed in May 2024

  • Reviewed: May 13, 2024

    2.0
    Very Poor
    • Leisure trip
    • Family with young children
    • 1 King Bed Studio (City View)
    • Stayed 2 nights
    • Submitted from a mobile device

    The breakfast should be upgraded.

    The staff was wonderful and the room smelled so clean.

    Stayed in May 2024

  • Reviewed: April 22, 2024

    3.0
    Would not recommend not worth the price!
    • Leisure trip
    • Couple
    • 1 King Bed Studio (City View)
    • Stayed 1 night
    • Submitted from a mobile device

    Air conditioner did not work and had black mold on it. Our breakfast was wrong again.

    Staff was friendly

    Stayed in April 2024

  • Reviewed: April 21, 2024

    5.0
    I was grossed out by all the hair on the shower floor.
    • Leisure trip
    • Solo traveler
    • 1 Queen Bed Studio (City View)
    • Stayed 1 night
    • Submitted from a mobile device

    The shower floor had several long hairs scattered about of which I had to remove before I could get in and shower myself.

    The breakfast was fine.

    Stayed in April 2024

  • Reviewed: April 2, 2024

    4.0
    We enjoyed the amenities and our stay, but could improve.
    • Leisure trip
    • Group
    • 1 Bedroom 2 Queen Bed Suite (City View)
    • Stayed 1 night

    There was a loud noise next to our room all night. Sounded like a generator running. Made it very difficult to sleep. Carpet is very stained - needs to be replaced with laminate.

    Stayed in March 2024

  • Reviewed: March 18, 2024

    3.0
    Go somewhere else
    • Couple
    • 1 Queen Bed Suite (Water View)
    • Stayed 1 night
    • Submitted from a mobile device

    Dead bird on balcony. Noise complaint at 930pm on a Saturday. The price.

    I have stayed here a handful of times. My boyfriend was playing at Jack's and my birthday is March 17th so I splurged and got the fancy water front room.

    Stayed in March 2024

  • Reviewed: March 15, 2024

    5.0
    Disappointed Stay
    • Leisure trip
    • Family with young children
    • 1 King Bed Studio (City View)
    • Stayed 3 nights
    • Submitted from a mobile device

    No continental breakfast. Additional fees at check in. Paper thin walls.

    Location was good.

    Stayed in March 2024

  • Reviewed: March 3, 2024

    7.0
    Wish it could have been more comfortable due to being sisters birthday
    • Leisure trip
    • Family with young children
    • 1 Queen Bed Suite (Water View)
    • Stayed 1 night
    • Submitted from a mobile device

    Only one bed & one of us had to sleep on uncomfortable sofa with no extra sheets or blanket. Due to previous could not step into shower, it was too high

    Breakfast was fine & delivered on time

    Stayed in March 2024

  • Reviewed: October 12, 2023

    5.0
    Mixed feelings but ultimately will not return or recommend.
    • Leisure trip
    • Couple
    • 1 King Bed Suite (Water View)
    • Stayed 2 nights
    • Submitted from a mobile device

    The bathroom was TERRIBLE, especially the shower. I will not return to this hotel or recommend it to anyone because of the awful shower.

    Room was decent. Staff was courteous, attentive, and friendly. Bed was comfortable. View was great. The made-to-order complimentary breakfast delivered to each room was a really nice perk.

    Stayed in October 2023

  • Reviewed: October 10, 2023

    3.0
    Poor
    • Leisure trip
    • Couple
    • 1 Queen Bed Studio (City View)
    • Stayed 1 night
    • Submitted from a mobile device

    I was very disappointed in Booking.com cause I requested a Waterview room not a view of a parking lot. Especially for the COST

    Stayed in October 2023

  • Reviewed: October 1, 2023

    7.0
    I've always wanted to stay here!
    • Leisure trip
    • Solo traveler
    • 1 Queen Bed Suite (Water View)
    • Stayed 1 night

    Tub was looking a little grungy, carpet in the room needed attention, i could hear the people below me on the balcony and people in the hallways and other rooms taking showers, the ac vent going outside was gross, the breakfast was blah, the daily fee to park was ridiculous. It would have cost the same amount of money to stay at an oceanfront hotel.

    The view from the balcony was great, the kitchen was great, the easy walk to the waterfront was super convenient, the staff was superb!

    Stayed in October 2023

  • Reviewed: September 2, 2023

    7.0
    Mainly used hotel to sleep as was out most of the day sightseeing & seeing relatives in the area.
    • Leisure trip
    • Couple
    • 2 Queen Bed Studio (City View)
    • Stayed 3 nights

    Had extra fees that were not stated in Booking.com. The receipt from Booking.com stated the price was the final price we would pay to the property. There were additional charges for parking for $7/night plus taxes & fees & also for in-room safe (Which we didn't use) for $5 plus taxes & fees for an increase in cost of almost $27. When questioned the manager she stated these were extra even though not provided when booked with Booking.com. The listing on booking mentioned parking was on site but no mention of additional fees & no mention of additional cost for in room safe. The ice machine at the hotel did not work & no other options provided per one of the workers. No pool on site.

    Comfortable beds, nice spacious room. Had microwave, kitchenette area & small fridge. When asked for additional towels & washcloths they provided. Room was ready at checkin time. TV worked. Stayed during onset of Hurricane Idalia & staff seemed prepared & reviewed safety measures, including areas on lower entry level that would be closed off due to possible flooding of that area. However they did not mention any alternatives or reimbursement if rooms would be without power or facility not able to remain open. Luckily that did not happen. The breakfast included was ok which provided 4 options to choose from & complete a form the night before with our choice. The breakfast was boxed & delivered to our room each morning. There was coffee in the lobby area. Also a small store with supplies, drinks and snacks could be purchased. There was a nice park across the street with a view of the docks and water area of Morehead City.

    Stayed in September 2023

  • Reviewed: July 24, 2023

    5.0
    While the location was close to the wedding I attended, I would have stayed further away
    • Leisure trip
    • Couple
    • 1 King Bed Studio (City View)
    • Stayed 2 nights
    • Submitted from a mobile device

    From our room I could hear everything the people in the next room were saying. I could hear every world of their conversation. In the hallway, when they were entering and leaving the room. It was frustrating that I couldn’t talk without worrying they could hear mine as well.

    Staff was nice, was able to check in an hour before check in

    Stayed in July 2023

  • Reviewed: July 19, 2023

    7.0
    Stay here for the fantastic customer service and great views.
    • Leisure trip
    • Family with young children
    • 1 Queen Bed Studio (City View)
    • Stayed 4 nights
    • Submitted from a mobile device

    Please eliminate breakfast and partner with a restaurant in the area that can provide catering or a coupon/discount. The breakfast was not very good or adequate for an adult. Also, please add a weight machine to the gym. No need for free weights. It was better than nothing, but a weight machine will give more value to the guests. For some reason I thought there would be a pool on site, but a pool would be a fantastic addition.

    The staff was great and went above and beyond each and every day. The snacks and coffee was also a very nice touch.

    Stayed in June 2023

  • Reviewed: June 2, 2023

    5.0
    People were great, clean staff needs training.
    • Leisure trip
    • Couple
    • 2 Queen Bed Studio (City View)
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom toilet, shower and floor were not sufficiently clean. Even floor molding needed wiping.

    Desk ladies were super friendly and politely listened to my complaint

    Stayed in June 2023

  • Reviewed: May 15, 2023

    7.0
    Overall it was very nice and we would come back to stay again, just don't raise your prices.
    • Leisure trip
    • Couple
    • 1 King Bed Suite (Water View)
    • Stayed 2 nights

    The kitchen was not stocked well at all. We had 2 plates, 2 coffee cups that didn't match, 2 forks, 1 T. spoon, 2 teaspoons, 2 knives and the tray was dirty; that was it. The cabinets were bare! It would be nice to at least have 4 of everything. The bathroom was ok, would be better with towel bars that are not rusted, new pulls on cabinets and a better paint job. I understand that you are remodeling, keep going! The HVAC unit is very loud, maybe it needs maintenance?

    The room was nice but very plain. I loved having a full-size kitchen and having a ice maker in the refrig was great, loved that I didn't have to go to the 3rd floor for ice. I did like the choices made on the style and color of the carpet and furniture in the room and in the common areas. The location was great and loved our view! We walked the docks, ate at the restaurants and drove to Beaufort. We would like to come back and see Atlantic beach, etc. and would stay again.

    Stayed in May 2023

  • Reviewed: April 24, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • 1 Queen Bed Suite (Water View)
    • Stayed 2 nights

    The breakfast that was included with the reservation was horrible. It was delivered to our room and absolutely disgusting, didn't order the second day. View from our room was a partial construction site. I'm sure it's very loud during the week.

    Proximity to restaurants. Quite hotel.

    Stayed in April 2023

  • Reviewed: April 20, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • 1 King Bed Studio (City View)
    • Stayed 2 nights

    Breakfast was cold. Choices limited.

    Stayed in April 2023

  • Reviewed: December 12, 2022

    7.0
    All in all, it was good.
    • Leisure trip
    • Couple
    • 1 King Bed Studio (City View)
    • Stayed 2 nights

    There could have been a chair in our room, and maid service was not available.

    Staff was friendly. Location was great.

    Stayed in December 2022

  • Reviewed: December 2, 2022

    3.0
    Paper thin walls and unhelpful receptionist
    • Leisure trip
    • Couple
    • 1 King Bed Studio (City View)
    • Stayed 1 night
    • Submitted from a mobile device

    The only hotel that was disappointing on our seven state road trip. Paper thin walls and after we had asked for a quiet room because we were tired and wanted to sleep early we were given an inter connecting room that sounded like the adjacent guest was watching TV in our room! We asked to be moved and were told we couldn't even though the hotel wasn't full, and the hotel did nothing to deal with the noise. If you don't care about a noisy hotel and poor customer service then you should still consider this hotel. We won't be returning. There were also some dead bugs in the corner of the carpet so not sure when the room was last vacuumed.

    Stayed in December 2022

Showing 226 - 250

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