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  5. Reviews of The Cliffs Hotel and Spa

Reviews of The Cliffs Hotel and Spa This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2757 Shell Beach Road, Pismo Beach, CA 93449, United States

#8 of 30 hotels in Pismo Beach

Guests' Choice

Review Score

Based on 579 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.2

  • Location

    9.4

  • Facilities

    9.0

  • Staff

    9.3

  • Value for money

    8.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 9, 2025

    10
    Great experience!
    • Leisure trip
    • Couple
    • King Room with Partial Ocean View
    • Stayed 1 night
    • Submitted from a mobile device

    The price.

    The view. The room, the location

    Stayed in April 2025

  • Reviewed: April 7, 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • King Room with Partial Ocean View
    • Stayed 2 nights
    • Submitted from a mobile device

    It was a wonderful place for a getaway! Loved my room and the view. Spa massage was fantastic!

    Stayed in April 2025

  • Reviewed: April 7, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Ocean View
    • Stayed 1 night

    There are no guest parking spots in the parking lot, so one must either walk a couple blocks or use the paid valet parking.

    very modern high amenity room for the price. Pool was open in early April and nicely heated.

    Stayed in April 2025

  • Reviewed: April 2, 2025

    10
    Love the staff and the hotel location.
    • Business trip
    • Solo traveler
    • King Room with Partial Ocean View
    • Stayed 2 nights

    Nothing everything was great

    Room was lovely

    Stayed in April 2025

  • Reviewed: April 2, 2025

    10
    Friendliest Hotel and Restaurant staff.
    • Leisure trip
    • Couple
    • King Room with Partial Ocean View
    • Stayed 1 night
    • Submitted from a mobile device

    A lovely hotel about 3hours from LAX for an one night 2 day stopover in LA. A treat for our last night of holidays. And wasn't it a treat. Hired a car, and arrived to Valet parking (extra), a beautiful comfortable room, and the most friendliest Hotel and Restaurant staff I have ever experienced. Sadly the weather wasn't in our favour, so swimming and hopping in spa wasn't on our list, but it didn't stop others as it was heated. The food, views, staff and decore at the Marisol Restaurant was sensational. There is an ocean walk path to enjoy as well.

    Stayed in March 2025

  • Reviewed: March 29, 2025

    10
    The best place to relax and stay away of city noise.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Partial Ocean View
    • Stayed 2 nights
    • Submitted from a mobile device

    Every time we come to the Cliff, we got the best friendly service.

    Stayed in February 2025

  • Reviewed: March 26, 2025

    10
    This was our first time to Pismo Beach, and this hotel made us never want to leave.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Ocean View
    • Stayed 1 night
    • Submitted from a mobile device

    The staff were amazing, they were so friendly and helpful and even remembered our names. We ate at the restaurant Marisol and it was delicious! We were able to sit on the patio and watch the sunset while eating dinner and they had heaters by the table and even offered blankets! The pool was heated so we were able to swim at night and in the morning which was perfect. Our room had a partial ocean view and it made the stay even better it was so nice to be able to walk on the balcony and just watch the ocean from the room. This hotel is also a 10 min drive to the pier if you are wanting to visit there. If you are planning on visiting Pismo Beach soon I highly recommend staying here you will feel like you are on vacation in Hawaii. So beautiful 10000/10

    Stayed in March 2025

  • Reviewed: March 17, 2025

    10
    Views that take your breath away!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Partial Ocean View
    • Stayed 1 night
    • Submitted from a mobile device

    Beach is your backyard!

    Stayed in January 2025

  • Reviewed: March 6, 2025

    10
    Beautiful location with good amenities and plentiful restaurant options and gorgeous views.
    • Leisure trip
    • Group
    • King Room with Partial Ocean View
    • Stayed 1 night
    • Submitted from a mobile device

    Location and amenities I have been staying here for the last 15 to 20 years and it is consistently been a great selection for me. Good for small children and adults as well. Don’t forget to climb down the stairs and check out the tide pools.

    Stayed in January 2025

  • Reviewed: February 26, 2025

    9.0
    Wonderful!
    • Leisure trip
    • Couple
    • King Room with Partial Ocean View
    • Stayed 2 nights
    • Submitted from a mobile device

    Furniture a little dated but still comfortable. Parking is extra charge

    Bed was very comfortable. It was spacious room with balcony and partial view of the sea.

    Stayed in February 2025

  • Reviewed: February 25, 2025

    8.0
    Very good
    • Business trip
    • Couple
    • King Room with Partial Ocean View
    • Stayed 2 nights
    • Submitted from a mobile device

    The view

    Stayed in February 2025

  • Reviewed: February 17, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Ocean View
    • Stayed 2 nights
    • Submitted from a mobile device

    Beautiful Beach front location. With access to the beach and tide pools. Pool was heated perfectly for night swimming in early February. Friendly staff

    Stayed in February 2025

  • Reviewed: February 16, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room with Partial Ocean View
    • Stayed 1 night
    • Submitted from a mobile device

    I loved the view.

    Stayed in February 2025

  • Reviewed: February 13, 2025

    10
    Great overall but will not return the marisol because of manager
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Partial Ocean View
    • Stayed 4 nights
    • Submitted from a mobile device

    Manager at the marisol

    Everything except the manager at the marisol she would only be nice to white people and was rude to Mexicans

    Stayed in December 2024

  • Reviewed: February 1, 2025

    8.0
    I have been a regular for years but may start looking into Dolphin Bay instead.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Ocean View
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    I have stayed at the Clifts approximately 30 times and use to meet my family there for the Thanksgiving dinner. But for all my visits and that included paying for my parents and daughter’s room I have yet to receive even an offer of an upgrade or a voucher for drinks. I have been to the Clifts twice in the last two months and it has the location that is the draw more than the hotel.

    Stayed in January 2025

  • Reviewed: January 27, 2025

    10
    Lived laughed and made plenty of memories .
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Ocean View
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing at all.

    Staff kind, courtesy, knowledgeable for all questions. Very clean and a beautiful hotel over all.

    Stayed in January 2025

  • Reviewed: January 23, 2025

    8.0
    We really enjoyed our relaxed and focused time together!
    • Leisure trip
    • Family with young children
    • King Room with Partial Ocean View
    • Stayed 1 night

    Several staff members misgendered my long-haired son, calling us "ladies," which was annoying, especially given his typically male attire of a collared button-down shirt and slacks. While I expect the intent was simply to make a child feel grown up and special, since visually identifying a child's gender can often be tricky, using language like "you two" or "you and your guest" or "young companion" takes the guesswork out while being equally polite and inclusive. Asking and using his name to address him directly would have also made a great impression (as our server made a point to do).

    The property is well-appointed and was beautifully decorated for the holidays. The shuttle service from the train station was prompt and accommodating despite several delays to our arrival. Our server at the restaurant was impeccable, as was the food. We had a wonderful time walking the bluffs, through the neighborhoods, tide-pooling, and watching the sunset sky from the pool and hot tub. I loved hearing the ocean waves and seeing the sliver of coastline through our open window all night.

    Stayed in December 2024

  • Reviewed: January 21, 2025

    9.0
    Fantastic stay in Pismo Beach
    • Leisure trip
    • Family with young children
    • King Room with Partial Ocean View
    • Stayed 3 nights

    Amazing view, super attentive staff, perfect location

    Stayed in January 2025

  • Reviewed: January 20, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room with Partial Ocean View
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing as far as I could see.

    Superb value for money. Really beautiful compound overlooking the ocean. Wonderful location for sunrises and sunsets. Rooms had amazing views of the ocean. Will visit again.

    Stayed in January 2025

  • Reviewed: January 15, 2025

    10
    It was wonderful and relaxing.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Ocean View
    • Stayed 1 night
    • Submitted from a mobile device

    I wish they had closer free parking.

    We liked how clean it was and how friendly the staff was. The view was amazing.

    Stayed in January 2025

  • Reviewed: January 3, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Ocean View
    • Stayed 1 night
    • Submitted from a mobile device

    everything was great.

    Stayed in December 2024

  • Reviewed: January 2, 2025

    8.0
    Good escape…
    • Leisure trip
    • Couple
    • King Room with Partial Ocean View
    • Stayed 2 nights
    • Submitted from a mobile device

    The rooms need some updating. The toilets are dinky and short, gaps in the doors to the hallway, and you can hear noises from the rooms around you.

    The location, views, and staff were amazing!

    Stayed in January 2025

  • Reviewed: December 31, 2024

    10
    Overall it was excellent. The bath flooring Needs renovation pillows need improvement
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Partial Ocean View
    • Stayed 2 nights
    • Submitted from a mobile device

    The bathroom floor grout was stained and dirty looking. The pillows were not comfortable.

    Clean, friendly, top rated skills in the spa

    Stayed in December 2024

  • Reviewed: December 31, 2024

    10
    Exceeds expectations on every level!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Partial Ocean View
    • Stayed 3 nights
    • Submitted from a mobile device

    Property was exceptionally clean. The staff was very friendly, approachable, and helpful, checking in on us throughout our stay to ensure that we were well taken care of on our trip.

    Stayed in December 2024

Showing 1 - 25

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