Reviews of The Delphi Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
550 South Flower at 6th Street, Downtown LA, Los Angeles, CA 90071, United States
#131 of 409 hotels in Los Angeles
Guests' ChoiceReview Score
Based on 1873 hotel reviews
8.1Score breakdown
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Cleanliness
8.5
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Comfort
8.5
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Location
8.6
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Facilities
8.2
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Staff
8.6
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Value for money
7.9
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Free Wifi
8.4
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Reviewed: June 8, 2024
Hazen
United States1 review10“The hotel was very nice and accommodating all of the staff was extremely friendly and helpful. We really enjoyed our sta”- • Leisure trip
- • Travelers with friends
- • Classic King Room
- • Stayed 3 nights
- • Submitted from a mobile device
I wasn’t a huge fan of the see through shower however that was my fault in the booking!
The lobby had a very nice and comfortable atmosphere and the rooms were kept very clean.
Stayed in June 2024
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Reviewed: June 7, 2024
Greg
United States1 review4.0“I expected to get to lounge at the pool on the roof, but it was closed for renovation. That’s the reason I booked my res”- • Leisure trip
- • Solo traveler
- • Classic King Room
- • Stayed 1 night
- • Submitted from a mobile device
The person at the desk at night was not helpful at all!! He had more of a concern for his Popeye’s delivery and his phone than customer service.
It was clean
Stayed in May 2024
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Reviewed: June 3, 2024
Natalie-jade
New Zealand1 review5.0“If you can go somewhere else do it”- • Leisure trip
- • Couple
- • Classic King Room
- • Stayed 3 nights
- • Submitted from a mobile device
We are still waiting for our $299 deposit to be refunded after 3 weeks :(
It was nice, in a pretty dodgy side of LA but it is what it is
Stayed in May 2024
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Reviewed: June 1, 2024
Bilal
United Kingdom11 Reviews10Exceptional- • Leisure trip
- • Travelers with friends
- • Select Double
- • Stayed 7 nights
- • Submitted from a mobile device
The Hotel was super clean and sleek. Not the greatest of surrounding area, but regardless still in Downtown LA.
Stayed in May 2024
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Reviewed: May 31, 2024
Rejzek
Singapore2 Reviews4.0Disappointing- • Leisure trip
- • Solo traveler
- • Classic King Room
- • Stayed 1 night
- • Submitted from a mobile device
The whole room vibrated until 2am from a very loud music. It was impossible to sleep. The surrounding area in Downtown was full of homeless people.
Clean modern room
Stayed in May 2024
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Reviewed: May 30, 2024
Mark
United States9 Reviews6.0“If this is considered a 4 star hotel, the rating system must be out of 10 stars.”- • Leisure trip
- • Couple
- • Select Queen Room
- • Stayed 3 nights
- • Submitted from a mobile device
Lack of any sort of privacy when it came to shower/bathroom.
Location
Stayed in May 2024
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Reviewed: May 25, 2024
Tajana
United States1 review3 helpful votes1.0“Horrible !!!!!!”- • Leisure trip
- • Couple
- • Select Queen Room
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing absolutely horrible !!!! Room was filthy !!!!!!! Smell of cigarettes and smoke ! Bed on the literal floor !! Bathroom disgusting !!! Would not let me change rooms , was there less than 30 mins wanted to get a refund told me I could an to contact booking g only for them to tell booking that I stayed a was In my room LIES I had left an went to another hotel will never ever ever return or book again scammed me out of my money did not stay even 30 minutes !!!!!!! False advertisement dirty business !!!!!
Stayed in March 2024
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Reviewed: May 22, 2024
Sameer
Canada31 Reviews6.0Pleasant- • Leisure trip
- • Family with young children
- • Classic King Room
- • Stayed 4 nights
- • Submitted from a mobile device
1) no coffee machine in the room. Was meant to be free if ordered from room service..but tried to order and it never arrived....on a couple of occasions 2) same with water...ordered free water for the room...never arrived 3)
Location was good...valet parking was efficient
Stayed in May 2024
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Reviewed: May 21, 2024
Henderson
United States1 review10“Will be retuning”- • Leisure trip
- • Couple
- • Select Double Room
- • Stayed 1 night
- • Submitted from a mobile device
I liked everything
Loved the room
Stayed in April 2024
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Reviewed: May 20, 2024
Jenn
United States1 review4.0“Disappointed”- • Leisure trip
- • Solo traveler
- • Select Queen Room
- • Stayed 2 nights
- • Submitted from a mobile device
There were many things that went wrong in such a short visit. It seemed like everything was broken. My phone to call out was broken and wouldn’t ring. So I had to make my way to the front desk to get toothpaste and to let them know about my phone. They never fixed the phone and they never brought toothpaste up. I had to go down to get it a second time. On my way up the elevator broke! Dining at the diner was ok. The food was good but took a really long time to come out both times. I had to get it to go in the morning even though there were only two other tables besides me. The grinder for the espresso was broken so I didn’t get to have a coffee either. Pretty ridiculous for a $500 stay for two nights.
The food is priced on the more affordable side for LA at the Diner.
Stayed in May 2024
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Reviewed: May 18, 2024
Yolanda
United States11 Reviews10“Probably won’t stay again due to the bed and showers.”- • Leisure trip
- • Couple
- • Select Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
The beds were too low for a person with a bad back and the shower set up was not for me. No privacy.
Location, amenities, and staff was so awesome.
Stayed in May 2024
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Reviewed: May 17, 2024
Lynn
United States37 Reviews1 helpful vote10“It could have been a catastrophe, but the staff made up for the unexpected difficulties with ease.”- • Business trip
- • Solo traveler
- • Select Queen Room
- • Stayed 1 night
The shower in the single bed rooms are not very private (especially if you were to have a guest with you), but I was alone in my room so it was not a problem. (The shower was glass and see through.) It was just the way the room was designed.
Even though all the internet, computer capabilities, and room keys were all down when I checked in, the staff at this hotel stepped up to make up for the inconvenience. They were very polite and went above and beyond to make up for the inconvenience. I ordered room service and accidentally got double charged (because of the internet problems), but they quickly fixed the problem as soon as they were made aware of what happened. The staff had a tough day when all the keys were not working, but they exceeded the challenge with customer friendliness.
Stayed in May 2024
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Reviewed: May 17, 2024
Tacie
United States8 Reviews2 helpful votes5.0“Just ok, definitely would NOT stay there again.”- • Business trip
- • Solo traveler
- • Classic King Room
- • Stayed 2 nights
The floor to ceiling, wall to wall window in the shower that opened the shower to the rest of the room. Zero privacy. The bed is also on a short platform so you can't really sit on it without your legs being up by your ears.
The room was very clean. The restaurant downstairs was good.
Stayed in May 2024
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Reviewed: May 15, 2024
Cindy
United States4 Reviews10Exceptional- • Business trip
- • Solo traveler
- • Select Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
Property is at a prime location In downtown and easy access to all major freeways.
Stayed in April 2024
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Reviewed: May 15, 2024
Barbara
United States8 Reviews10“Great place. Great experience. Definitely worth recommending.”- • Leisure trip
- • Couple
- • Classic King Room
- • Stayed 1 night
There is nothing not to like.
Beautiful modern, clean, large size room. Breakfast ala carte! Great live music ! Exceeded my expectation.
Stayed in May 2024
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Reviewed: May 14, 2024
Margareth
Australia1 review5.0Fair- • Leisure trip
- • Family with young children
- • Classic King Room
- • Stayed 3 nights
- • Submitted from a mobile device
No privacy when you shower. The aircon was not working at first day.
Staff are friendly
Stayed in May 2024
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Reviewed: May 13, 2024
Judit
Hungary34 Reviews4 helpful votes10“The City Center is not always noisy”- • Leisure trip
- • Couple
- • Select Queen Room
- • Stayed 3 nights
We loved everything so there were not any unpleasant memories.
The hotel location is perfect, city center, but quite area. The Metro is right at the corner, lot of bus lines crosses the streets. The room was very modern and its size was great. All our luggages were opened :)
Stayed in March 2024
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Reviewed: May 9, 2024
Brian
United States5 Reviews5.0“trendy hotel lacking comfort”- • Leisure trip
- • Couple
- • Select Queen Room
- • Stayed 2 nights
bed on floor only one chair valet parking
location
Stayed in April 2024
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Reviewed: May 9, 2024
Maria
Mexico17 Reviews10“Best place in LAX Downtown”- • Business trip
- • Family with young children
- • Select Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Non
Location, location, location! Best in LA downtown, delicious breakfast and great staff! English or Spanish available, super friendly.
Stayed in April 2024
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Reviewed: May 5, 2024
Rocio
United States2 Reviews10“Perfect stay”- • Leisure trip
- • Family with young children
- • Select Queen Room
- • Stayed 4 nights
- • Submitted from a mobile device
Clean and friendly personal.
Stayed in April 2024
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Reviewed: May 4, 2024
Princella
United States3 Reviews6.0“Good!”- • Leisure trip
- • Family with young children
- • Classic King Room
- • Stayed 5 nights
bed on the floor not for 60yr olds
The room was very nice and clean, but not elderly friendly.
Stayed in April 2024
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Reviewed: May 4, 2024
Hazel
South Africa3 Reviews4.0“Very bad”- • Leisure trip
- • Couple
- • Classic King Room
- • Stayed 2 nights
- • Submitted from a mobile device
Everything except the location. The hotel is old and not well maintained. The rooms are also bad. Not what I saw on the internet. The lifts need to be replaced.
The location of the hotel is good
Stayed in May 2024
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Reviewed: May 3, 2024
Britt
Netherlands4 Reviews10Exceptional- • Leisure trip
- • Family with young children
- • Select Double
- • Stayed 5 nights
- • Submitted from a mobile device
The staff was super friendly, the location was excellent and the hotel itself was clean, modern and comfortable.
Stayed in May 2024
-
Reviewed: April 30, 2024
Cindy
United States4 Reviews10“Great location everything major surrounding city is minutes away.”- • Business trip
- • Solo traveler
- • Select Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
Everything was to its standard. Amazing
Staff was great and helpful. Clean and accessible
Stayed in April 2024
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Reviewed: April 27, 2024
Adolfo
Costa Rica12 Reviews10“Great!”- • Leisure trip
- • Group
- • Select Double
- • Stayed 5 nights
- • Submitted from a mobile device
The rooftop is not available for the public.
Great location, all clean, it has all the vibes that you are looking on Center L.A also good gym.
Stayed in March 2024
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