1500 New Hampshire Avenue Northwest, Northwest, Washington, D.C., DC 20036, United States
#19 of 154 hotels in Washington, D.C.
Guests' ChoiceBased on 1131 hotel reviews
8.8Cleanliness
9.2
Comfort
9.3
Location
9.5
Facilities
9.0
Staff
9.3
Value for money
8.3
Free Wifi
8.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 11, 2023
Henrietta
United Statesthere is nothing that I didn’t like
the property was clean, the food were great, and easy to get around
Stayed in February 2023
Reviewed: March 9, 2023
Scott
United Statesroom very tiny. even with upgrade. not ample seating space
location
Stayed in March 2023
Reviewed: March 6, 2023
Linda
United StatesThe restaurant was a little over priced.
Location was good and staff was great.
Stayed in March 2023
Reviewed: March 6, 2023
Keith
United StatesParking was pricey at $50 per day.
Quality facility with the best furnishings, decor and awesome beds.
Stayed in March 2023
Reviewed: February 25, 2023
Steve
United StatesNothing...all 👍
The staff is always exceptional...from doormen to cleaning folks to reception (Amrit is a rockstar)...these people are real. Room is perfect and comfy with enough pizazz but not over the top and a true gym that is actually useful. Turning down the blankets at night is a nice touch!
Stayed in February 2023
Reviewed: February 24, 2023
Joe
United StatesThis is a very minor gripe, but I wasn't a huge fan of the shower. It was a bit noisier than expected when starting it up. It didn't impact anything, was just a little confusing at first.
I originally found this hotel when looking for a recommendation for a friend of my wife who was visiting the area. We ended up staying here ourselves and were quite happy with our choice. Location is obviously very convenient, staff were very polite and helpful, and the quality is quite high. Our room also had the best blackout curtains I've ever experienced in a hotel room, which is very appreciated for a finicky sleeper.
Stayed in February 2023
Reviewed: February 23, 2023
Chinita
United Statesnot much to not like
everything! rooms were comfy, luxurious and well-designed. bar downstairs was hopping. service attentive
Stayed in February 2023
Reviewed: February 22, 2023
Jason
United StatesSome of the city sounds weren't blocked out as well as I would have hoped. We were on the 7th floor but could hear vagrants (?) shouting to each other down below at 3 AM. Also, beware that the prices are high for any amenities here ... like $7.50 for a cappuccino at the cafe downstairs.
We had an excellent room with very comfortable beds. The lobby is fashionable and inviting, and every single employee was super friendly. This hotel is also in a great location right on Dupont Circle.
Stayed in February 2023
Reviewed: February 17, 2023
Eugene
United Statesthe prices in bar
drinks in bar very expensive but they pull down shade put water and candy by your bed at noght and slippers and a robe
Stayed in February 2023
Reviewed: February 12, 2023
Shawn
United StatesN/A
loved everything about the property. the location was perfect for a weekend getaway. the Pembrook was convenient and the food, service and ambiance was excellent! We thought the room was well laid out for comfort and if needed work. We would definitely book here again!
Stayed in February 2023
Reviewed: February 3, 2023
Ebeth
South Africavery friendly helpful staff loved the facilities and decor
Stayed in January 2023
Reviewed: January 21, 2023
Gretzinger
United StatesDoesn't get much better...friendly and real service from the get go with the concierges and reception. Cannot recommend this well-located, professionally managed, comfortable hotel enough
Stayed in November 2022
Reviewed: January 20, 2023
Brookes
United Statesno complaints
it’s amenities and hospitality
Stayed in January 2023
Reviewed: January 14, 2023
Joseph
United StatesThe STAFF ... everyone from Valet, to Bellhop ... to General Manager were so engaging, helpful and friendly. By far, the best, superior service I have ever experienced in a Hotel !
Stayed in January 2023
Reviewed: January 10, 2023
Myriam
United StatesThe room was stuffy, you could smell the dust, and the windows didn’t open so we couldn’t really air it out. I got really congested from it. Also the shower wouldn’t drain. it was clogged and whatever was in the drain would wash back up. it was pretty disgusting actually. We told the front but no one ever addressed it.
The Pembroke is superb. Staff is great here, location was very excellent. the main areas are nice. Great hotel and restaurant staff,
Stayed in November 2022
Reviewed: December 22, 2022
Noel
United StatesThis is a stylish comfortable hotel. The staff is gracious. The rooms are comfortable including a reclining couch next to the window with a view, and a great desk. It’s layout is superb, cozy comfortable lobby with. Fireplace and reading material, a great bar that looks out on to DuPont Circle. Nice restaurants, coffe bar with pastries. A cross the street are other restaurants great shopping a Sunday farmers market. Metro is a small block away. We have stayed there twice in the last 6 months.it feels like a home away from home.
Stayed in December 2022
Reviewed: December 15, 2022
Nuurrianti
United Statessystem was down when i tried to check out and was told to wait for my receipt to be emailed to me. I hope they won’t charge me extra night because their system didn’t work
good location
Stayed in December 2022
Reviewed: December 10, 2022
Shaba
Bangladeshthe guy at the front desk mr Cortez was the best. he went above and beyond to make our stay feel at home. the girl bouse was amazing too.
Stayed in November 2022
Reviewed: December 10, 2022
Shaba
BangladeshCortez was best
Stayed in December 2022
Reviewed: December 10, 2022
Shaba
Bangladeshthe guy name Cortez at the front desk was excellent and exceptional he went beyond and above to help us. Bouse she was great too
Stayed in December 2022
Reviewed: December 9, 2022
Ade
United StatesMy room had an AC leakage throughout my stay and it wasn’t fixed despite repeated requests. The carpet was wet and the smell was awful especially at night.
Nice hotel. Clean room. Very friendly and professional staff.
Stayed in November 2022
Reviewed: December 9, 2022
Ferdi
BoliviaLocation is perfect nearby Metro Station and Washington mall. Great staff the were kind and helpful.
Stayed in December 2022
Reviewed: December 2, 2022
Ger
BelgiumThis is a top call hotel with excellent staff, very well appointed bedrooms and in a great location.
Stayed in November 2022
Reviewed: December 1, 2022
Gary
United KingdomWater pressure & temperature in shower was a little under par, but by no means ruined my stay
The cosy atmosphere & amazing welcome on arrival. Bar & restaurant lovely, although mostly business people. Rooms very clean & spacious, robes are the comfiest I've ever worn, I wanted to take them home.
Stayed in November 2022
Reviewed: December 1, 2022
Andi
United Stateseverything.
Stayed in November 2022
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