Loved the Eliot hotel. The staff were really friendly and helpful and the location was perfect for our trip to Boston. We had a suite room for 3 of us (my husband, my daughter and myself). It was a great size and very comfortable. We thoroughly enjoyed our stay.

Stayed in April 2025

This is a great hotel. Perfect location for all of Boston’s amenities. Fantastic room and lovely people.

Stayed in April 2025

It would have been perfect if there was a lounge to relax in.

Very comfortable beds and room. Good breakfast. Friendly staff- especially some of the doormen.

Stayed in March 2025

Loved the hotel’s location anchored at one end of Back Bay and access to the riverfront, the doormen (he’s on the website!), the tasteful decor (without too much outdated stuffiness). The staff was polished and friendly, and loved being able to check in and out electronically (though they are very serious - though polite - about making sure you’re aware of the checkout time! ;-). Just remember that it’s an older hotel, so we could hear the young family next door with the boisterous young boys. But in general, we didn’t hear much during our visit.

Stayed in April 2025

Gorgeous classic hotel exceptionally well located in Back Bay

Stayed in March 2025

The breakfast was pretty average and they don’t do other meals. There’s no communal sitting area.

Lovely rooms with very comfortable beds. Excellent location near the subway and in a desirable area.

Stayed in March 2025

We enjoyed a nostalgic visit to Boston. We’d last visited 34 years ago! The Eliot Hotel didn’t disappoint. The reception staff & doormen were amazing. There isn’t really a restaurant for breakfast within the hotel but very close by.

Stayed in January 2025

N/A

Very solid hotel. Central location. I liked the breakfast buffet, but others may find it limiting. Staff throughout the hotel were very helpful and welcoming.

Stayed in March 2025

This hotel was Fabulous, room was stunning and staff were so helpful and very professional

Stayed in March 2025

While UNI provided us an amazing dinner, breakfast (food and service) were poor.

Stayed in March 2025

The bed

Very cute boutique feel and soacious

Stayed in March 2025

N/A

Great customer service and near so many good resturants and shops, all within walking distance. Also great in room amenities. The room was very spacious.

Stayed in March 2025

I don't use the honor bar, but I've been charged for soda on 2 out of 2 visits, refunded after notifying the team

Great location and comfy beds

Stayed in March 2025

Only thing we could fault is one night our neighbours where very noisy throughout the night and you could hear everything like it was in our room

Loved the hotel, loved the location

Stayed in March 2025

Breakfast

Location is superb

Stayed in March 2025

We only got to stay a week!

Comfortable luxury, attentive, welcoming and friendly staff. Lower floor suite was what we asked for and this was very quiet, daily maid service kept everything neat and tidy, bottled water provided each evening.Close to local amenities and trains, Uber always a keystroke away 👍

Stayed in March 2025

suite, doormen, coffee, location

Stayed in March 2025

The pillows leave something to be desired. Bruh my husband and I woke up with kinks in our necks. And the pull out sofas are not comfortable, even for two slender teen girls.

The location is amazing, as is the classic design and decor.

Stayed in March 2025

Suite was ever so slightly dated compared to others we’d stayed in at similar price points but I’m really nitpicking, it was great overall

Great location, friendly staff, nice and quiet too

Stayed in March 2025

We loved everything, only con would be the limited seating in the lobby area.

Absolutely loved our stay! Would highly recommend and would return.

Stayed in March 2025

Nothing we didn't like. The only minor point is that the only bar is attached to the restaurant, which gets full, and there is limited seating at the bar.

Staff were excellent and very accomodating. Room 704 is double aspect with great views. Bed and pillows are very comfortable. Visited Boston for husbands birthday. The trip was great, made even better by our stay at The Eliot. Fantastic location. Buffet breakfast very much recommended as is the Japsnese restaurant attached to the hotel. Complimentary cookies on arrival were lovely.

Stayed in March 2025

I love the oldie worldly feel and vibe of the the place, stands out in a good way in the modern day hotel market, please do not change. I love the real keys!

Stayed in March 2025

Nothing

Great value. Everyone was very helpful and pleasant, from the doorman, the front desk, waitstaff, to the maid. Truly enjoyed our stay. The free water was a huge plus.

Stayed in March 2025

No gym on site, room service ends early

Cousy , old school boutique hotel. Great large room, friendly staff , great location. A few different options for breakfast which is nice and also nice Japanese Resturant in the lobby

Stayed in February 2025