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  5. Reviews of The Fifth Avenue Hotel

Reviews of The Fifth Avenue Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1 W 28th Street, NoMad, New York, NY 10001, United States

#26 of 432 hotels in New York

Guests' Choice

Review Score

Based on 35 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.4

  • Location

    8.9

  • Facilities

    9.0

  • Staff

    9.5

  • Value for money

    8.4

  • Free Wifi

    9.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: February 22, 2025

    8.0
    The hotel was beautiful over all but we would not stay there again due to the tiny room.
    • Leisure trip
    • Couple
    • City King
    • Stayed 2 nights

    Th room was shockingly small not like the photo shown and the bed about killed us, as it was not comfortable. Not being able to just run into the bar or restaurant bar for a quick cocktail was ridiculous for what we paid as they could not accommodate last minute walk-ins. Neither on the way to dinner or after for a night cap.

    The hotel, restaurant and bar were very pretty. The concierge and front desk lady were very sweet and helpful. was shockingly small not like the photo shown.

    Stayed in February 2025

  • Reviewed: December 8, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Grand King
    • Stayed 3 nights
    • Submitted from a mobile device

    Thought the bed needed to be updated. Didn't provide good support on side by table. Think it's been overused. Otherwise, it was fine.

    Enjoyed my whole stay.

    Stayed in December 2024

  • Reviewed: November 29, 2024

    10
    Best hotel !!!
    • Leisure trip
    • Couple
    • Grand King
    • Stayed 5 nights
    • Submitted from a mobile device

    Loved it here! Such a great location and spacious room. Everyone was so lovely !

    Stayed in November 2024

  • Reviewed: November 12, 2024

    10
    We already miss this beautiful hotel, especially the carefull put together staff.
    • Leisure trip
    • Group
    • NoMad King or Twin
    • Stayed 4 nights

    Suite perfect, the other room 1906? is really to small. Please next time if a family took a suite then please select a better room for the other half of the family. Better for inner family peace :)

    Top Address in terms of welcome culture, staff like Concierge Richard, Paula from :) and all the others. New hotel with dignified style. Very clean and the restaurant is high class. The suite was really well furnished and equipped with modern components.

    Stayed in October 2024

  • Reviewed: September 27, 2024

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Mansion Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Perfection😊

    Stayed in September 2024

  • Reviewed: September 18, 2024

    10
    Unbeatable service, excellent location, amazing décor and comfort. Top-notch stay!
    • Leisure trip
    • Couple
    • Grand King
    • Stayed 2 nights

    Cons: I'm not sure if this was an issue with our room per se, or with all rooms in general, but the shower's water pressure was not great.

    Pros: I lived 11 years in NYC and have stayed in several hotels since I moved out--the service in this hotel (front desk--special shoutout to Paola,--room service, waiters, bartenders, housekeeping) is top notch and probably its most memorable asset. I had asked for an early check-in (due to work-related purposes) prior to making my booking and they gave me my room at 8am, which is rarely the case anywhere. The location is great and the décor is stunning. The restaurants and bars are excellent. The beds and pillows are extremely comfortable. You can control the lighting, TV, and room temperature from an iPad.

    Stayed in September 2024

  • Reviewed: September 9, 2024

    10
    Overall great location to visit NYC
    • Leisure trip
    • Couple
    • NoMad Queen
    • Stayed 2 nights
    • Submitted from a mobile device

    NA Although I had a 11:45 I decided not to eat because I thought brunch was served during the weekend Dinner reservation was excellent

    Stayed in September 2024

  • Reviewed: September 5, 2024

    10
    We had a great stay in such a convenient location
    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Fabulous furnishings.

    Stayed in September 2024

  • Reviewed: August 7, 2024

    10
    Oasis kind of feel in the big apple
    • Leisure trip
    • Couple
    • City King
    • Stayed 3 nights

    Not really the hotels fault: We booked the smallest room category, which we should have not done considering we had quite a lot of luggage (our fault). Upon giving this feedback during check out they said we should have told them and they would have checked on other rooms / upgrades if available. Again, very good service.

    Exceptional facility, great interior design which makes all rooms feel warm and welcoming. However, the most amazing part was the staff, which definitely exceeds expectations that you have even for a good 5 star hotel. Really extraordinary! Restaurant and bar are amazing, and for as long as the inhouse gym is not fully functional (there are a few machines already available), they offer complimentary subscriptions for fitness classes (soulcycle, barrys, etc.). Definitely one of the best 5 star city hotels we have stayed in.

    Stayed in August 2024

  • Reviewed: August 3, 2024

    10
    Perfect
    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 4 nights

    The restaurant was perfect. The price matches certainly the quality!

    Stayed in July 2024

  • Reviewed: July 15, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • City King
    • Stayed 2 nights

    Restaurant is good but not as great as the rest of the hotel - both service and food were just OK

    Amazing personalised service, very clean, great rooms - stay was perfect, location is close to everywhere

    Stayed in May 2024

  • Reviewed: May 11, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Grand King
    • Stayed 7 nights
    • Submitted from a mobile device

    Gorgeous property and a lovely room but still struggling with staff ie understaffed and lack of training. As an example and I could give more than one, a maid walked into the room whilst I had the do not disturb sign on. Food was very average

    Stayed in May 2024

  • Reviewed: March 18, 2024

    10
    design
    • Leisure trip
    • Solo traveler
    • NoMad Queen
    • Stayed 7 nights

    room views

    decoration and design of the hotel

    Stayed in December 2023

  • Reviewed: December 4, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • City King
    • Stayed 2 nights
    • Submitted from a mobile device

    Excellent service and attention to detail. The staff was amazing.

    Stayed in December 2023

  • Reviewed: November 27, 2023

    10
    The hotel exuded an effortless elegance, seamlessly blending modern comfort with timeless charm.
    • Business trip
    • Solo traveler
    • NoMad Queen
    • Stayed 1 night

    Everything was perfect at the hotel, there was nothing that I would have changed. I wish I would have had more time to explore!

    The service and luxury offered were unparalleled. My time at The Fifth Avenue Hotel was truly remarkable, I absolutely adore it! It was an extraordinary experience that swept me away to another realm—I almost forgot I was in the heart of New York City! The interior alone is enough to make this stay, however, it was the generous service and personalized attention that made this hotel truly one of a kind.

    Stayed in November 2023

  • Reviewed: January 6, 2025

    1.0
    Staying here was the biggest mistake of my life!!!!!
    • Leisure trip
    • Couple
    • City King
    • Stayed 10 nights
    • Submitted from a mobile device

    I paid $8,999.28 on Oct 14, 2024 to reserve a room for 10 days, from 23 Dec 2024 through 02 Jan 2025. After all was said and done, I was happy with the reservation through Booking.com. My fiancée, with her son, arrived on 23 Dec 2024. The hotel then charged my debit card for $815.50 again for each night which was broken down as 715.00 a day with an additional 100.00 per night, for a room upgrade. They downgraded us from a King room to a room with two twins. Then, on 26 Dec 2024, they raised the room rate to 805.00 with the upgrade fee per night of 100.00, for the remainder of the trip through 02 Jan 2025.

    Stayed in January 2025

  • Reviewed: November 23, 2024

    5.0
    Not going back
    • Business trip
    • Solo traveler
    • City King
    • Stayed 2 nights
    • Submitted from a mobile device

    Elevators too slow, the whole facility poor lighting, the shower took 12 minutes to get water to the right temperature

    The restaurant - Cafe Carmelini

    Stayed in November 2024

  • Reviewed: February 3, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Mansion Suite
    • Stayed 1 night

    There are no comments available for this review

    Stayed in February 2025

  • Reviewed: January 25, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • City King
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in December 2024

  • Reviewed: January 16, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • NoMad King or Twin
    • Stayed 1 night

    There are no comments available for this review

    Stayed in January 2025

  • Reviewed: December 20, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • NoMad Queen
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in September 2024

  • Reviewed: October 20, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Grand King
    • Stayed 7 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in October 2024

  • Reviewed: October 2, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • NoMad King or Twin
    • Stayed 6 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in September 2024

  • Reviewed: September 17, 2024

    10
    Exceptional
    • Business trip
    • Couple
    • NoMad Queen
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in August 2024

Showing 1 - 25

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