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  5. Reviews of Garrison Hotel & Suites Dover-Portsmouth, Ascend Hotel Collection

Reviews of Garrison Hotel & Suites Dover-Portsmouth, Ascend Hotel Collection This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

200 Sterling Way, Dover, NH 03820, United States

#3 of 7 hotels in Dover

Guests' Choice

Review Score

Based on 330 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    8.9

  • Location

    9.0

  • Facilities

    8.7

  • Staff

    9.2

  • Value for money

    8.4

  • Free Wifi

    8.6

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: June 22, 2023

    9.0
    We will stay here again during the upcoming 4+ years our son is at UNH
    • Leisure trip
    • Couple
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing I can really think of, except For the price I would have like a hot breakfast included. But for the area it’s probably good value. First time staying in the general area

    It was a very nice continental breakfast. Front desk staff very friendly and helpful. Area was fine, nothing to write home about but very close to what we needed

    Stayed in June 2023

  • Reviewed: June 20, 2023

    8.0
    on par with Hampton Inn's that I'm used to.
    • Leisure trip
    • Solo traveler
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night

    Walk up rack rate was rather expensive, after shopping online I got the same room for a lot less for the 2nd nite.

    Very nice hotel, clean and very comfortable bed. I stayed another night than originally planned. Restaurant/bar onsite. Convenient to I-84. Stanziato's restaurant 30 secs by car was fantastic. Free parking.

    Stayed in June 2023

  • Reviewed: May 31, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    They had no ice, when I asked where I could get ice they told me the local gas station up the street. The ticks are very bad on our dogs.

    Staff was great, especially Jaime.

    Stayed in May 2023

  • Reviewed: April 25, 2023

    9.0
    Comfortable!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast was good. Loved the 24 h coffee and tea station! Friendly Front Desk agents, and super clean bedding!

    Stayed in April 2023

  • Reviewed: April 15, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    the tv in our living room in the suite did not work

    more of selection and a place to formally sit and eat.

    Stayed in March 2023

  • Reviewed: February 16, 2023

    10
    Siblings gathered here for our sisters memorial service and we had 3 excellent days together.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights

    It was great to have some hot food, protein options for breakfast. Most appreciated.

    Stayed in February 2023

  • Reviewed: February 14, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Fire alarm going off while we were trying leave. Burns security and fire was tinkering with the alarm system.

    Convenient location, clean rooms and friendly staff.

    Stayed in February 2023

  • Reviewed: February 9, 2023

    9.0
    great
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Some of the furniture could be updated such as nightstands and refrigerator /dresser area.

    Stayed in January 2023

  • Reviewed: February 7, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night

    The alarm clock had the wrong time and it did not have instructions on how to set the time, only how to set the alarm. The walk iin shower had the door removed and replaced with a shower curtain. The floor of the shower was extremely slippery for some reason.

    Stayed in February 2023

  • Reviewed: January 16, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Beds where comfy breakfast was good. Clean

    Stayed in January 2023

  • Reviewed: December 26, 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights

    The breakfast could have been a bit more seasoned. Everything else was great so this small thing did not hinder our stay.

    I loved that the front desk staff were polite. This was our little honeymoon/hubby's birthday weekend and the staff made it an incredible experience. I loved that the location was right off the highway and convenient to get to. I absolutely adore boutique hotels because they make you feel at home. I called a few days earlier to inquire about the room and the woman who answered the phone had great customer service. When we arrived they had upgraded our room and made some finishing touches to the suite that fit the special moment. I would definitely go back.

    Stayed in December 2022

  • Reviewed: December 10, 2022

    10
    very nice hotel. Would definitely stay there again.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    great location

    Stayed in November 2022

  • Reviewed: December 5, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    lack of close by restaurants ( need to leave with cars all the time) noisy since close to highway

    breakfast

    Stayed in November 2022

  • Reviewed: November 16, 2022

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The fireplace was not on when I got back in the evening from a late meeting. Not a serious gripe. The hot tea was good with or without the fire

    Staff was very gracious room clean, coffee good and readily available.

    Stayed in November 2022

  • Reviewed: November 8, 2022

    9.0
    i enjoy my stay I went to visit my daughter and we had a great time
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    that you had to ask for room service so I took out my own trash and went and retrieve clean towels

    it was clear and as I checked in I was showed the inside pool and was informed what time was breakfast

    Stayed in November 2022

  • Reviewed: November 2, 2022

    9.0
    Would visit again and recommend to others.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No complaints.

    Facility was clean and roomy. Staff members were friendly and helpful.

    Stayed in October 2022

  • Reviewed: November 1, 2022

    10
    We have found the Garrison to be a great place to stay and very conveniently located for visiting our son at UNH.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Third stay and first with our dog. Extremely welcoming staff and very pet friendly.

    Stayed in October 2022

  • Reviewed: October 31, 2022

    9.0
    definitely would stay here again!
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    friendly staff, festive decor, clean room, comfy bed

    Stayed in October 2022

  • Reviewed: October 29, 2022

    10
    Exceptional
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Excellent staff. Good breakfast. Comfortable and clean. Loved the Halloween decorations!

    Stayed in October 2022

  • Reviewed: October 28, 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The staff is so nice and accommodating. Breakfast was great & had many choices. We really enjoyed the Halloween decorations and look forward to seeing how they decorate for Christmas.

    Stayed in October 2022

  • Reviewed: October 26, 2022

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Beds too soft (but thats personal preference).

    Very nice staff, good sized rooms. Love the Halloween decorations. Breakfast good enough.

    Stayed in October 2022

  • Reviewed: October 25, 2022

    10
    We all loved it.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 2 nights

    I can't think of anything that would improve this stay. We would stay here again anytime. Very, very nice stay.

    Our room was clean, quiet and spacious. Every staff person was very friendly and helpful. The property was very nicely decorated for Halloween and the decorations moved around during the night. We had a wonderful stay with no complaints what so ever. We even left a bag behind at checkout. The bag was found, we were given a call and the bag was shipped to us the same day.

    Stayed in September 2022

  • Reviewed: October 24, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Coffee machine was dusty Outlets by bed don't work

    Staff is always friendly and helpful. Breakfast is always great

    Stayed in October 2022

  • Reviewed: October 18, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Suite - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    there was a odd smell when we got into room

    room was large and comfortable

    Stayed in October 2022

  • Reviewed: October 14, 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • King Room with Kitchen - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    very clean and staff so friendly

    Stayed in October 2022

Showing 76 - 100

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