Great location and great staff.

Stayed in March 2025

Great retro NY hotel. We stayed in the king room with large bay style window. Room was large, clean, and great shower/bathroom. Hotel lobby is art deco and retro at its finest. Truly great vibe all around. Old timey hotel that brings you back to a NYC when it was in its prime without the smell and grime that’s built up elsewhere in the city since that time…

Stayed in February 2025

There was no kettle or coffee machine in the room, I thought it was expensive for the size of the suite.

It was clean and the location was good

Stayed in March 2025

No fruit in the mornings as advertised. Told a rollaway bed was a one time $100 fee. Ended up being $75 a night.

Great location. Cute hotel.

Stayed in March 2025

Very dark rooms Slightly overpriced

Nice lobby and bar area Comfy bed Good location

Stayed in March 2025

Our room only had one chair for two people and the bathroom was a bit cold.

Excellent location, comfortable rooms, and supportive staff. We were able to walk everywhere or take the subway. The rooms were large (especially for New York!) with comfortable beds and good layouts. The sitting area downstairs was also great for getting a cup of tea in the morning or a glass of wine in the evening. We will definitely consider staying in this hotel again.

Stayed in December 2024

N/A

Stayed in January 2025

We had to call the front desk anytime we needed and often times the water didn’t arrive and the room/bathroom was a bit small.

Location and ambiance

Stayed in February 2025

They don’t have coffee or tea in the room which as an early riser (6am) was annoying. I had to wait till 7am for coffee downstairs which was just brewed coffee. They have an espresso machine down there so I thought they’d have a barista (I was wrong). I got upgraded to a king room but it was very tiny and I had a dark room with a view of the alley. The gym is also very small so if another person is in there you might not be able to do what you want.

Great location.

Stayed in February 2025

The windows are not soundproof, so it's very noisy.

Good location, very nice lobby area. Friendly and helpful reception staff. Clean room with good strong shower.

Stayed in January 2025

Noise from courtyard and other buildings, smells from bakery and restaurant in the HVAC.

Great location, wonderful lobby, spacious room (two queen beds) nice restaurant and two bars on site.

Stayed in January 2025

Selected hotel based on information that rooms were larger than most in NYC and we were still pretty tight for space. Was not able to get reservations in restaurant downstairs.

Quiet, stylish hotel. Close to cafes and markets.

Stayed in December 2024

Room service stopped on second night, no explanation or prior notice given No tea / coffee facilities in the room - highly unusual No price list for minibar Low, tiny bath

The bed and pillows ... most comfortable hotel bed ever ! Old style elevators View of Empire State from lounge window Bathroom toiletries - lovely smell Size of suite

Stayed in January 2025

Rooms were a bit run down

Nice old building

Stayed in January 2025

It was more expensive than other options we considered, but in the end it was worth it.

The location is excellent and the staff is very friendly and helpful. The rooms are large and comfortable.

Stayed in January 2025

Service from staff on front desk - rude at times and slow.

Location, building and room

Stayed in December 2024

Took ages to fix the heating in one of our rooms which meant we had none for 2 days over Christmas. The coffee in the morning was dreadful - don’t bother with it, just go locally. There wasn’t a very personal feel to the hotel although the housekeeping staff were all wonderful.

Great location. The evening drinks at 5pm were a lovely touch.

Stayed in December 2024

We were given the wrong room (no city view). When we called reception, they pushed back saying it was the fault of booking.com. We were told we could be upgraded the next day, which we were. But we’re also told we would be provided with a voucher for free breakfast at a cafe close by (which was actually only pot coffee and a croissant), and a bottle of wine, which never showed up… Gym was incredibly small, very busy and the equipment was limited. Extras (room service, laundry) were ridiculously overpriced.

Location was fantastic and rooms were very cosy and comfortable. Security (who was an absolute gentleman) and staffed reception open 24/7 was a bonus. Complimentary live jazz music and wine or hot chocolate in the evening was an amazing atmosphere.

Stayed in December 2024

Being an older now renovated hotel, the rooms are not that well insulated, so you can hear what others are doing in other rooms or on the hallway (which woke us up in a morning when some people were leaving at 7am). The $100 per night warranty is also a bit excessive (although we stayed for 7 nights so they lowered it to $500, I still find it to be quite high).

The room is really spacious, and the location is really good. It was also warm during our 7 day stay in the winter. The hotel staff was really helpful, I had a parcel delivered and they got it to my room. I also liked the new feeling rooms, although some things like the bathroom cupboard was still old. Complimenrary coffee (& wine/hot chocolate during Christmas) was welcome, although the fruits were only apples.

Stayed in January 2025

The view and room are quite small and carpet's are a little gruby.

Good basic base, comfortable and clean. No view, really. Staff pleasant and helpful. Would stay again.

Stayed in December 2024

The rate didn’t include breakfast and housekeeping could have been more attentive (forgot to remove dirty towels on a couple of occasions). The property is a bit of a maze.

The location was great. Room size wasn’t too bad considering it’s NYC. Front desk were very friendly and doormen helpful.

Stayed in December 2024

My only minor complaint is that the few times we thought we might order room service it was never available, and they kept forgetting to stock up the toilet paper when they serviced the room. Minor complaints in an otherwise brilliant stay. Would definitely stay there again.

Beautiful building with period styling and features, much better that I even expected. The beds were extremely comfortable, the best hotel beds I’ve ever had. It was also pretty insulated from noise from the street and other rooms which was great. We booked a room with two queen beds for a family of four, which was pretty small as we expected it would be (it is New York after all!), but we didn’t spend much time there and when we did we were very comfortable.

Stayed in January 2025

Location, comfort, ambiance

Stayed in January 2025

Lights very low which is flattering but husband had issue shaving!

Near the event we were attending down the street … Madeira convenient … bar was great.

Stayed in January 2025