1500 Canal Street, Downtown New Orleans, New Orleans, LA 70112, United States
#46 of 165 hotels in New Orleans
Guests' ChoiceBased on 1874 hotel reviews
8.5Cleanliness
8.9
Comfort
9.0
Location
8.9
Facilities
8.6
Staff
8.5
Value for money
8.6
Free Wifi
8.6
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End of dialog contentReviewed: January 6, 2025
Tatiana
ColombiaClean
Near for the center
Stayed in November 2024
Reviewed: January 5, 2025
Howard
United StatesCost but that’s New Orleans. Also it keeps the rift-raft out. Now I booked the same exact room for approximately $120 less, but was advised a better room was available for additional fee per day, but it was the exact same room. No big deal because I really love the hotel.
Its a hidden gem on Canal Street.
Stayed in December 2024
Reviewed: January 5, 2025
Keesha
United StatesThe recliner in the room was filthy. It is in desperate need of a deep clean. I was afraid to even sit any items on it.
It is nice looking and spacious. I loved the double shower heads!!
Stayed in January 2025
Reviewed: January 4, 2025
Robert
Israelonly one small issue- bottom sheet was not changed upon arrival.
Room was spacious, service was spacious, rooms cleaned every day,
Stayed in December 2024
Reviewed: January 4, 2025
Tom
United StatesI wasn't wowed or anything. The furniture had some staining, but that is more of a superficial concern.
Really great location right off of Canal and a 12 minute walk to the Super Dome. Price was excellent for the quality of the stay. Comfy bed and good water pressure in the shower, too.
Stayed in January 2025
Reviewed: January 4, 2025
Bradley
United StatesSome amenities ( Bar and restaurant ) not available on the property or only limited availability and this was not made known until after purchase of the “non-refundable” room rate.
Stayed in January 2025
Reviewed: January 2, 2025
Alexandria
United StatesGreeted very well. Our room wasn’t ready so they upgraded us. The room service was wonderful as well.
Stayed in January 2025
Reviewed: January 1, 2025
Jessica
United StatesIt was a little far walking distance for restaurants
I liked that you needed a key to enter the elevator and to push a floor button. Very clean modern design and valet was simple.
Stayed in December 2024
Reviewed: December 31, 2024
Anitra
United StatesThe professionalism and the customer service
Stayed in December 2024
Reviewed: December 29, 2024
Ashley
United StatesEverything. The staff was great, location was amazing.
Stayed in December 2024
Reviewed: December 26, 2024
Carol
AustraliaNo complaints at all
Room was lovely and super spacious. The staff were very helpful The location was great close to everything but a few blocks from the French Quarter so not as manic
Stayed in December 2024
Reviewed: December 25, 2024
Michael
United KingdomNothing
Lovely big clean comfortable room
Stayed in December 2024
Reviewed: December 25, 2024
Mateusz
SpainVery spacious room, good location with all amenities you need. I loved the gym and the laundry room (self-service) - both complimentary.
Stayed in December 2024
Reviewed: December 24, 2024
Josie
GermanyNo fridge, could be slightly cleaner, very loud (room next to the ice maker).
Great location, spacious rooms, free laundry.
Stayed in December 2024
Reviewed: December 23, 2024
Natalie
AustraliaVery comfortable room with great bed and shower. Nicely decorated hotel. The location was good, a 5-10 minute walk to Bourbon Street area/ Canal Street where lots of shopping was. The staff were friendly. Very clean and felt secure.
Stayed in December 2024
Reviewed: December 20, 2024
Tittle
United StatesI was given an hour for late departure ( positive). However, at earlier time, a non English speaking man knocked loudly at my door and had a very difficult time understanding that I wasn’t leaving yet. Public spaces off if lobby were “overdone decoratively “ and not very user friendly. Never saw anyone using them. Directions/instructions in hallways were lacking ( such as finding the Starbucks) Hallways in guest floors were very long and sterile . Overall impression of hotel was that it lacked”warmth and personality “, looked like it was designed by AI.
Room layout was very strange. Large overall space, but no convenient place to hang clothes. Decoration was minimal. No instructions on how to use shower controls ( a pet peeve of mine).
Stayed in December 2024
Reviewed: December 18, 2024
David
United Stateseverything
Stayed in December 2024
Reviewed: December 16, 2024
Claudia
United StatesCheck in person was nice and the bartender answered all the questions we needed to know !!! She was so professional and know how how to do her job!!
Stayed in December 2024
Reviewed: December 15, 2024
Issah
GhanaNo restaurant
Location
Stayed in November 2024
Reviewed: December 10, 2024
Carmen
NetherlandsNothing
We had a great stay, the room was large, clean and had everything we needed. The location is also great with the stop for the streetcar in front of the hotel
Stayed in December 2024
Reviewed: December 6, 2024
Helene
Canadaparking price, hair dryer very cheap in the room
Location
Stayed in October 2024
Reviewed: December 6, 2024
Lyn
United StatesWe were supposed to have a city view and our room looked on to another building and a rooftop. The shower ceiling had water damage. Also on two separate days I was greeted by a homeless person in the lobby area.
Location.
Stayed in November 2024
Reviewed: November 28, 2024
Peter
United KingdomWater in basins very slow, very limited dining options for standard of the hotel
Staff were fantastic and room was lovely and clean
Stayed in November 2024
Reviewed: November 28, 2024
Resirey
GermanyThe staff was not particularly friendly, and the hotel felt like it was not well managed. The area can get a bit sketchy at night, but then again, that is New Orleans.
Convenient location close to the French Quarter. Clean and very spacious rooms. Good value for money.
Stayed in November 2024
Reviewed: November 25, 2024
Shai
IsraelNo restaurant or food option at all. Night staff could be more attentive and accommodating.
Modern, clean, spacious
Stayed in November 2024
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