Great location and extremely helpful staff

Stayed in January 2025

The beds were very low, it was fine for us, but elderly people I think would have a problem getting up from the bed.

The location was perfect along the Greenbelt Trail. Easy to take your pen out for relief. I do have an older dog, so the stairs were a little much for him, but for a dog without mobility issues, it’s no problem.

Stayed in January 2025

Fire alarm at 3am and evacuation of only our floor but the staff were very helpful

Great location and good value

Stayed in December 2024

Our room was overlooking Cesar Chavez street which had fairly noisy traffic all night. A lakeview room might be quieter. The bed is quite low which wasn't a problem for us but worth considering. Prices were high because Formula 1 were in town so at other times of year it is probably better value.

The downtown location close to shops and bars/restaurants which are a short walk away was excellent. The room was very spacious. We didn't eat in the hotel so can't comment on the food. The Taco restaurant on the corner of the hotel looked good but give yourself time as it isn't a fast food outlet. Enjoyable stay so would recommend.

Stayed in October 2024

No issue with property. Would’ve loved a complimentary upgrade as the hotel was seemingly at pretty low occupancy.

Favorite hotel in Austin and it’s always my choice when in town for location, aesthetic, and Arlo Grey.

Stayed in December 2024

Lights in bathroom very dim even when dimmer on bright

Stayed in November 2024

Beds were too low. Not much counter space.

Great location, friendly staff, nice amenities.

Stayed in October 2024

Great property in a great location, the pool was wonderful and the staff was great. It was a bit disappointing when we arrived late there was no bar open or food available. The tacos during the day were great but there is nothing available after 10PM and nothing very close to walk to

Stayed in October 2024

The low to the ground beds, mattress was very uncomfortable . Elevators are slow and very small.Coffee maker in room didn’t work.

Beautiful hotel, no extra fees for pets was nice.

Stayed in August 2024

The only thing is that the pool was slightly less nice than I thought, as you can see the highway/main road from it, I’d expected more isolated. Otherwise I really enjoyed my stay!

The staff was very nice, I came on my birthday and they added a nice touch with a hand written card and cookie, and gave me a great room in a quiet area and a lovely view of the river. The gym is also quite nice and I had decent Mexican food in the hotel. It’s centrally located.

Stayed in August 2024

A supervisor double charge my room an extra $829. Staff member wasn't helpful at all. All she did was give me $100 food and beverage credit 🙄. I'm glad I checked my account,while traveling on vacation you want that financial security. I told my friend and she checked and she was double charged also. I don't know what shady stuff they are doing but stay away from this hotel.

Restaurants were great. I loved the pool. The ambiance and decor of the hotel.

Stayed in August 2024

The price to park your car as a guest was $54 USD per night - which we thought was completely unreasonable considering we were paying guests...

Great central location in Downtown Austin - clean and comfortable - friendly staff, great pool with delicious tacos and cocktails.

Stayed in August 2024

The staff was superb!! Very friendly and informative.

Stayed in July 2024

Too many dogs! I was not informed it was an extremely pet friendly hotel,

Stayed in July 2024

The fact that our separate bookings were not matched and we got locked out of our room😳

Great location

Stayed in June 2024

Elevators were a bit slow. TV had to be fixed

Excellent staff and customer service. Lovely Pool area. Great dining

Stayed in June 2024

The room air-conditioning could have been better. The AC control did not seem to work properly. We couldn't get the AC temperature to go down, air was a bit stagnant and felt humid inside the room.

Very nice hotel, spacious room, good choice of dining options and wonderful poolside. An "arty" vibe, laid back, very unique. Also great location in downtown Austin with good eating spots nearby. Staff were very courteous.

Stayed in July 2024

AC didn’t do a good job, room was hot

Location, view, clean

Stayed in July 2024

I didn’t realize until after I was checked in that my hotel was meant for someone who was hearing impaired equipped with a doorbell that was incredibly loud and lit up simultaneously. Many people rang the doorbell by the front door throughout my stay.

Stayed in July 2024

There was nothing we didn't like.

Our room was very comfortable, clean and spacious. The bathroom was modern, clean and the shower was excellent.

Stayed in June 2024

The elevators were out of order for our entire stay. We spent a lot of time queuing for the elevators. The hotel was very busy, so there were queues for everything.

Location was amazing. Pool was very nice and the rooms were clean

Stayed in May 2024

It was excellent!

Excellent location, friendly staff, wonderful pool & great tacos & cocktails; coffee shop was perfect. walking distance to greta restaurants & shopping, plus an easy scooter ride to SoCo district

Stayed in May 2024

Only thing that was inconvenient was the mini fridge is full of drinks to purchase and we needed to use the fridge for our own beverages we brought so we had to empty everything out and then put it all back prior to checkout.

The location was great, we were able to walk everywhere and there is so much to do around the hotel. We loved the taco restaurant located in the hotel and the coffee shop! Very modern vibes.

Stayed in June 2024

No Complaints

Hotel was very clean - friendly staff and room was lovely with a very nice view of the river Check in staff were also very friendly and efficient Breakfast was very tasty and coffee at the coffee shop was excellent

Stayed in May 2024