Nothing

As usual great stay

Stayed in January 2025

Absolutely nothing it was perfect

It is just absolutely the most beautiful calming property. And the staff is incredible.

Stayed in February 2025

Clement resturant should be open for dinner. There should be a kettle, tea service and coffee machine in the room.

Stayed in January 2025

The staff was incredibly friendly and helpful

Stayed in January 2025

Nothing

Location and friendly staff

Stayed in January 2025

Nothing

My family and I went to experience Christmas in NYC. The hotel location was perfect, we were able to walk to all of the spots- Radio City music hall, Bryant Park, Central Park, Rockefeller and Times Square. The hotel was lovely. We had a Junior suite that was very clean, updated, beautiful. We ordered room service for breakfast which was great. Would definitely go back and highly recommend!

Stayed in December 2024

nothing. maybe the price hehe.

Service was ramazing Daniela from Guest Relations was amazing and even surprised us as it was our anniversary. Checking in was smooth, with Jameson and Paul at he front desk and they were super helpful. I love the Peninsula chain, and I visit regularly, It was my first time in Peninsula New York, and it has to be one of the best peninsula locations I have been to. The rooms are newly renovated. The service is perfect. The location is amazing. It has to be the best place to stay in New York. My dream is to spend my special birthday there with my girls. Will definitely be back.

Stayed in November 2024

Nothing.

A beautiful, classic hotel with impeccable facilities.

Stayed in December 2024

The newly decorated rooms now make the New York Peninsula stand out now above the rest , The Pool is a bonus and the food is always Great , Highly Recommended

Stayed in October 2024

plumbing

breakfast

Stayed in August 2024

Outdated decor. Room view . Overpriced.

Gym. Shower. Bed

Stayed in November 2024

Pool area could be warmer

Calm peacefulness. Professional yet friendly staff. Free coffee in the morning. The swimming pool.

Stayed in October 2024

Value for money , room was ok size but gloomy since only window was looking at a courtyard with no natural light much coming in

Location , attentive helpful staff . They all made sure we are well taken care off . They truly made our stay memorable :))

Stayed in October 2024

Bathroom amenities could developed more. Housekeeping should keep the standarts same for all shifts of them.

I believe the hotel keeps the "born of Peninsula soul" in the heart of New York. The location was in the perfect place that can ever be. Rooms were just renovated and you can use technology till to the end as you may can. Rooms were surrounded by big TV that you may also enjoy your own videos, or mobile phone by connecting them. Beds were awful comfortable, bathroom is well marbled and designed also big enough. Bathroom amenities look good, however Peninsula deserve more than them. Due to reason of Rooftap bar exist in this hotel, you will not want to go any other place. Jason is a great manager, try to contact with him at rooftop. Staff were very friendly, concierge especially Peter and Ryan are professional on their duty. If you would like to enjoy the city and taste the high demand comfort at the same time, you should definitely visit.

Stayed in August 2024

The shower was broken. Many steps when you arrive and to the elevator bank.

The staff was awesome, but the shower was broken and it took time to get it fixed. That being said, they offered me keys to another room. Great breakfast. Kind staff. Wonderful gym. The pool is not large but good for basic laps, not crowded, and beautiful views. Super nice staff in both the gym and pool. Very comfortable rooms. Great beds.

Stayed in July 2024

Service

Stayed in July 2024

I learned that the hotel is owned by the Communist Chinese in Hong Kong. The Chinese are America's enemy. I WILL NOT BE STAYING THERE AGAIN. THAT WAS A MISTAKE.

Stayed in July 2024

Everything was great

Top property with an indoor pool, the staff went extra mile to prepare a surprise for my daughter who had her birthday trip

Stayed in June 2024

Exceptional service with meticulous attention to detail. The newly refurbished rooms are just amazing

Stayed in May 2024

In fairness, the refurbishment works were probably the issue but I was surprised to find that only bar food or room service was available in the evenings. Bar food choice was decent however. I also told them about a flickering light in the bathroom but that still wasn’t sorted two days later when I left

Great location and the room was spacious and peaceful . The staff in the Clement bar and restaurant were amazing - friendly and extremely efficient, even remembering from day to day my likes and dislikes eg how I like my coffee and which fruit I preferred

Stayed in April 2024

Rooms little dated but the update will address that

Great place to stay in NY , Staff were really friendly and hotel was in good order and just starting a room refresh when i was their , looking forward to the new look to bring up to the same level as Paris :-)

Stayed in January 2024

There was a peculiar smell in the room. It made me sneeze all night.

Location

Stayed in January 2024

Nothing it was perfect

All

Stayed in January 2024

All the staff were super friendly especially Agim in the restaurant and Charlie the concierge.

Stayed in January 2024