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  5. Reviews of The Pierre, A Taj Hotel, New York

Reviews of The Pierre, A Taj Hotel, New York This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Two East 61st Street at 5th Avenue, Upper East Side, New York, NY 10065, United States

#103 of 431 hotels in New York

Guests' Choice

Review Score

Based on 601 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    9.1

  • Location

    9.6

  • Facilities

    8.3

  • Staff

    9.0

  • Value for money

    7.6

  • Free Wifi

    7.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 1, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Park View Room
    • Stayed 1 night

    Perfect view, good service and nice facilities. Very good isolated windows, nothing to hear from the street.

    Stayed in April 2025

  • Reviewed: March 31, 2025

    9.0
    warm, friendly, old school class in a top location
    • Leisure trip
    • Couple
    • Park View Room
    • Stayed 3 nights

    A warm, friendly, old school class all around the property, much appreciated. Top location. Great breakfast. All the staff were outstanding, friendly and professional, from the staff at Perrine where we had breakfast, to to staff at the elevators. Only exception was a man at the reception lobby, who was always cold, distant and looked annoyed 3 times that we interacted with him, for no reason whatsoever (named Kevens I believe, around 35).

    Stayed in March 2025

  • Reviewed: March 20, 2025

    10
    A great calm relief from the hustle of NYC
    • Business trip
    • Solo traveler
    • Superior Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The kind professional helpful traditionally mannered employees made the stay feel unstressed and beautiful thank you. The Indian heritage is remarkable a high order experience that produces a quality for the country to be experienced in New York is wonderful

    Stayed in March 2025

  • Reviewed: March 14, 2025

    10
    Exceptional!
    • Business trip
    • Solo traveler
    • Superior Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Staff. Krystal and Kevin the managers could not have been more helpful and accommodating. Going forward it is my go to hotel in NY.

    Stayed in January 2025

  • Reviewed: March 3, 2025

    10
    Welcoming , excellent staff and concierge!!!centrally located
    • Leisure trip
    • Family with young children
    • Pierre Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Warm and personalized service! Thank you!!! Friendly staff. Beautiful size room with Small kitchen made life easier Wonderful, quality breakfast! Cake for my birthday.

    Stayed in March 2025

  • Reviewed: February 20, 2025

    10
    Exceptional
    • Business trip
    • Solo traveler
    • ADA Pierre Deluxe
    • Stayed 1 night

    everything

    Stayed in February 2025

  • Reviewed: February 17, 2025

    8.0
    Great
    • Business trip
    • Group
    • Signature Park View
    • Stayed 4 nights

    I wish there are more varieties of restaurant.

    complementary breakfast was good

    Stayed in February 2025

  • Reviewed: February 11, 2025

    9.0
    Great hotel with superb staff
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 5 nights

    Really liked the staff in particular the lift attendants, great hotel in a great location at the corner of the park.

    Stayed in January 2025

  • Reviewed: February 9, 2025

    9.0
    Old glory revisited
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Partly under construction

    Nicely old fashioned, rooms were perfectly closely located, old grandeur

    Stayed in January 2025

  • Reviewed: February 9, 2025

    9.0
    Big Apple became Good Apple because of Taj Pierre
    • Leisure trip
    • Solo traveler
    • Executive Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The suit was very nice & the layout was very comfortable. Thank you

    Stayed in February 2025

  • Reviewed: February 4, 2025

    10
    A perfect short vacation
    • Leisure trip
    • Solo traveler
    • ADA Pierre Deluxe
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing, everything was perfect!

    The hotel and staff were impeccable! My room was perfect and quiet as the staff had asked my preference for a particular room when I checked in. The restaurant in the hotel was wonderful and the food was excellent and the staff very professional and accommodating. The staff was very friendly and accommodating with any questions or requests I made.

    Stayed in January 2025

  • Reviewed: February 4, 2025

    8.0
    Really nice, except the room renovation, which I think was an honest mistake.
    • Business trip
    • Solo traveler
    • Superior Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The “moderne” design of the restaurant didn’t quite match the old-world charm of the hotel in general! What I did absolutely not. Find acceptable was to be woken up at 8 am by the room 10 feet from me was being renovated, and for four hours till. I was meeting a friend, I had to listen to incessant drilling, hammering, banging. However, the manager of the hotel was very apologetic and I was refunded for that night, which I thought showed consideration and the attitude that the guests come first!

    Location is perfect, old-world charm, room service was quick, staff very friendly, seemed very secure. Nice rooms - my basic room on the 11th floor even had a view - not Central Park, but not like an inner court yard, which I had expected! Beautiful flower arrangements anywhere - even in the bathroom!

    Stayed in February 2025

  • Reviewed: February 2, 2025

    10
    Classic Quintessential NYC stay.
    • Leisure trip
    • Family with young children
    • ADA Pierre Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Slightly dated no us-b or us-c port to charge items. No iron in our room. No hair dyer. Pricey

    Clean. Neat. Professional staff. Courteous. Great room service

    Stayed in February 2025

  • Reviewed: January 23, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • ADA Pierre Deluxe
    • Stayed 2 nights

    There is nothing I would change. This place exceeded every expectation I had. Well done!! Thank you.

    absolutely fabulous location, next to Central Park, next to fantastic shopping. The staff is second to none. I would highly recommend this place.

    Stayed in January 2025

  • Reviewed: January 22, 2025

    10
    A relaxing 3 day weekend to enjoy NYC restaurants and theater. The Pierre is a wonderful place to stay and elevated our
    • Leisure trip
    • Family with young children
    • Pierre Deluxe Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Loved the location, room was spacious and comfortable, hotel is lovely.

    Stayed in January 2025

  • Reviewed: January 19, 2025

    10
    Brilliant Christmas, we will be back.
    • Leisure trip
    • Family with young children
    • ADA Pierre Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    They put a hold of big sum of money on my account that took over two weeks to return!

    Everything! Staff where great

    Stayed in December 2024

  • Reviewed: January 17, 2025

    10
    Absolutely love The Pierre! Perfect location, super friendly staff, and always a fantastic experienc
    • Business trip
    • Solo traveler
    • Pierre Deluxe Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Amazing location! Super friendly stuff!

    Stayed in January 2025

  • Reviewed: January 14, 2025

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Superior Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Spectacular design 1930’s. Amazing staff.

    Stayed in January 2025

  • Reviewed: January 13, 2025

    10
    Wonderful hotel, location and staff
    • Leisure trip
    • Couple
    • Signature Park View
    • Stayed 4 nights

    No adverse comments at all

    The room was wonderfully spacious and very well appointed. The views were amazing. The staff were very helpful and present when needed without being intrusive. Everyone and everything was fantastic

    Stayed in January 2025

  • Reviewed: January 10, 2025

    10
    Highly recommend, stunning Christmas decorations.
    • Leisure trip
    • Couple
    • Pierre Deluxe Room
    • Stayed 3 nights

    I would have preferred more menu choices at the hotel restaurant, the Perrine. Breakfast was high quality. A lounge for guests would have been nice.

    The Pierre is wonderfully located on 5th Avenue and 61st St, in the heart of upscale Manhattan. The room was comfortable and a good size. The service was impeccable.

    Stayed in January 2025

  • Reviewed: January 4, 2025

    9.0
    Magical Christmas time stay
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 15 nights
    • Submitted from a mobile device

    The rooms are relatively small but that’s probably standard in the NYC.

    Amazing location and style. Wonderful staff. Clean and cosy, very comfortable beds.

    Stayed in January 2025

  • Reviewed: January 2, 2025

    10
    Fabulous!!!!
    • Leisure trip
    • Group
    • Pierre Deluxe Twin Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Loved the staff ... ALL of them!!!

    Stayed in January 2025

  • Reviewed: January 1, 2025

    10
    Bucket list experience.
    • Leisure trip
    • Solo traveler
    • Park View Room
    • Stayed 3 nights
    • Submitted from a mobile device

    I had no issues.

    Beautiful room and views, well maintained. Excellent food and helpful, friendly staff.

    Stayed in December 2024

  • Reviewed: December 23, 2024

    9.0
    We love the Pierre. Great location
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Location

    Stayed in September 2024

Showing 1 - 25

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