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  5. Reviews of The Pointe at Castle Hill Resort & Spa

Reviews of The Pointe at Castle Hill Resort & Spa This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2940 Route 103, Ludlow, VT 05149, United States

#3 of 27 hotels in Ludlow

Guests' Choice

Review Score

Based on 277 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.8

  • Location

    8.8

  • Facilities

    8.3

  • Staff

    9.0

  • Value for money

    8.2

  • Free Wifi

    7.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 31, 2025

    7.0
    OK location and room, but lousy minimum stay requirement forcing me to pay an extra unused night.
    • Business trip
    • Solo traveler
    • King Room with Sofa Bed
    • Stayed 3 nights

    Refrigerator provided, but sits so low on the floor and I'm not a dwarf. It could really use a microwave to make the room more user friendly. This was also the first time I had to book a minimum of 3 days even though I only needed 2 and had to checkout after only 2 nights. Nobody seemed to have an answer for that.

    Location was OK. Room was clean.

    Stayed in February 2025

  • Reviewed: March 26, 2025

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Whirlpool bath was permanently shut off. Pool and hot tub closed for the season. No microwave.

    Only one day, but 2nd stay this season. Would like a microwave to go with the refrigerator, which could also be elevated off the floor for easier access to those of us taller than 3 feet.

    Stayed in March 2025

  • Reviewed: March 13, 2025

    8.0
    Nice hotel with good facilities not far from Okemo.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing.

    Nice hotel with good facilities not far from Okemo.

    Stayed in December 2024

  • Reviewed: March 10, 2025

    8.0
    Great stay near Okemo
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    We had difficulties to turn the fridge and heater on. Staff helped to resolve the issues, so not a big deal at the end. Breakfast was not the best (but convenient)

    Super well located for a ski trip to Okemo. Very comfortable bed. Great facilities, including a hot tub and swimming pool

    Stayed in March 2025

  • Reviewed: March 8, 2025

    9.0
    reasonable rates versus Okemo Resort hotel
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night

    Nothing really.

    location to ski resort Okemo.

    Stayed in February 2025

  • Reviewed: February 4, 2025

    7.0
    Happy to be skiing at 78 years young!
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 4 nights

    The quality of the food is poor.

    We love to ski and return every year. The grooming of the mountain is good.

    Stayed in January 2025

  • Reviewed: December 19, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 1 night

    It would be nice if the rooms were updated more. Overall, it was just a place to sleep. Front desk staff was great and insightful to local places to eat at.

    Stayed in December 2024

  • Reviewed: December 16, 2024

    9.0
    It was a really nice place. Great value great staff very clean!!!
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The sidewalk was black ice by the side/back door to the rooms!! Should fix that problem it’s a lawsuit waiting to happen!!

    Nice place,clean, room was very nice, staff was great,

    Stayed in December 2024

  • Reviewed: November 24, 2024

    9.0
    Great location in a very nice property.
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 2 nights

    The breakfast is weak.

    Very nice property and friendly and helpful staff. Short walk to town and hiking trail.

    Stayed in October 2024

  • Reviewed: October 20, 2024

    8.0
    Overall stay was very good
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    First room assigned to lock on the door would not open, even after 4 keys tried. They gave us another room with a spa tub. The room was great. It had a nice fireplace and kitchen/eating area. Problem was that the spa tub was tired and could only be turned off by removing the access panel and unplugging the tub. Staff was great…. Really friendly indoor pool was very clean, just a big cold for my liking

    Nice location. Quiet town

    Stayed in September 2024

  • Reviewed: October 1, 2024

    7.0
    A decent place to stay in the area.
    • Business trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    There was no food or drink available at the hotel. Would have liked to have been able to buy something, have breakfast or get a free water. The room had a sanitizer smell, the carpet was old. The outlets were in awkward locations and some did not work. This made it difficult to charge the phone and the watch and use the computer.

    The bed was comfortable, and the towels were fluffy. The location was good.

    Stayed in September 2024

  • Reviewed: September 17, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Room smelled a little musty.

    Rooms and facility are very clean, as were the pool/hot tub and gym. Staff was pleasant.

    Stayed in September 2024

  • Reviewed: August 19, 2024

    8.0
    Bear sight seeing included. Just kidding we did see a bear though 8/17.
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Cleanliness.

    Stayed in August 2024

  • Reviewed: August 18, 2024

    9.0
    we had a great time and especially liked tyhe hot tub and pool
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 2 nights

    free whiskey would have been nice

    The suite was a nice way to relax and have room/laundry & a kitchen available to us

    Stayed in August 2024

  • Reviewed: August 8, 2024

    8.0
    Clean, quiet, and comfortable beds.
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The property was under renovation and many of the rooms, that were in the “older” section were open to see within. I realize that the rooms may be open due to ongoing construction, but it was a bit odd to see the hotel rooms exposed for viewing while staying at the establishment.

    The pool and hot tub were very clean. We stopped for one overnight stay before heading to Maine, and the room that we stayed in was very clean, and spacious. The front desk staff were very friendly, and helpful. They are treasures!

    Stayed in August 2024

  • Reviewed: August 4, 2024

    7.0
    Too expensive but adequate for our needs.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel was very dated. In the midst of a heat wave, the air conditioning was minimal (better than outside tho). The bedding looked great, but the beds were extremely soft, hence a bit of back strain come morning. We noticed we were in a wing of the hotel where many of the rooms were closed off and covered in sheets. There was a small breakfast area that was closed off. Breakfast was not included.

    The staff was excellent, very helpful and had the answers to every question. We were directed to an excellent place for dinner outside the resort. Everything was clean and very quiet. The hotel met our needs with an easy location to spend a quick night on a road trip.

    Stayed in August 2024

  • Reviewed: July 31, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 6 nights

    Great place to stay if you want to take day trips to all central Vermont sites. Very helpful staff.

    Stayed in July 2024

  • Reviewed: July 23, 2024

    9.0
    We had a very relaxing stay and enjoyed our travels around the area
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing

    Beautiful location Clean Well maintained

    Stayed in July 2024

  • Reviewed: June 30, 2024

    9.0
    We'll be back. Thank you.
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night

    It was hard for the bedding to cover us both. VERY slippery tub. Hand hold into pool loose. Almost fell.

    Location great. What breakfast? Loved the hot, hot tub!!! And pool. Salt water? Room delightful.

    Stayed in June 2024

  • Reviewed: June 29, 2024

    9.0
    Great stay and a great pool!
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing. It was great!

    We enjoyed the room and the pool.

    Stayed in June 2024

  • Reviewed: April 1, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    No microwave in the rooms. All hotels should have at least the basics.

    Front desk staff was great. Especially Olivia. Very kind and friendly. Pool and Hot Tub always great. Location perfect for everything.

    Stayed in March 2024

  • Reviewed: April 1, 2024

    8.0
    Pretty good overall
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    A bit pricy.

    Pool and jacuzzi. Spacious room. Good location.

    Stayed in March 2024

  • Reviewed: March 30, 2024

    8.0
    Enjoyed the stay - great location, well maintained with comfy rooms. Will very likely come back.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    Room was too hot - had to figure out the thermostat at 1:30 am, but did that and cooled it down. Only complaint at all is that both of us had allergies as carpet needed a good thorough cleaning and drying - probably pretty old.

    Loved the vibe of the place, staff very friendly, found out later about the castle and it's history, so will check out the restaurant next visit. A very nice place overall - nice location, enjoyed pool and hot tub apres ski.

    Stayed in March 2024

  • Reviewed: March 28, 2024

    8.0
    The stay and hotel were great
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The arcade was pretty dated, could have some new machines

    The pool and hot tub were great

    Stayed in March 2024

Showing 1 - 25

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