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  5. Reviews of The Pointe Hotel

Reviews of The Pointe Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

18701 Southeast Federal Highway, Jupiter, FL 33469, United States

#5 of 18 hotels in Jupiter

Guests' Choice

Review Score

Based on 179 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.4

  • Location

    9.2

  • Facilities

    8.9

  • Staff

    9.5

  • Value for money

    8.3

  • Free Wifi

    8.0

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: November 8, 2022

    8.0
    Great experience!!
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The coffee maker in the room didn't brew hot coffee. Although they had some breakfast things such as yogurt, juice and muffins, having a full coffee bar would be nice with more options. Overall still a great value and inviting.

    The room.was super clean. The staff was friendly. For the rate compared to the other local hotels it was a great rate. Also you can control the temperature in your room which is great.

    Stayed in November 2022

  • Reviewed: November 4, 2022

    10
    Exceptional
    • Family with young children
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    clean, modern, view

    Stayed in November 2022

  • Reviewed: October 30, 2022

    10
    The stay was wonderful.
    • Leisure trip
    • Couple
    • Superior Suite with Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    The room was perfect and comfortable.

    Stayed in October 2022

  • Reviewed: October 19, 2022

    10
    Due to the personalize service from the staff and the hotel location, the beautiful room with a balcony with a view of t
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The location and the personal service by the staff. The cleanliness and newness of the hotel.

    The personalized service was unparalleled. And the attention to detail, the breakfast in the morning. Was all wonderful

    Stayed in October 2022

  • Reviewed: October 16, 2022

    10
    Loved healthy breakfast selections fresh squeeze orange juice
    • Business trip
    • Solo traveler
    • Superior Suite with Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing everything was amazing

    Beautiful hotel staff amazing n so accommodating

    Stayed in October 2022

  • Reviewed: October 9, 2022

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Superior Suite with Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    There was nothing to complain about, it was a great stay.

    The hotel is brand new so everything was immaculate. The staff bent over backwards to accommodate me and my guests. Both Anthony and Hope were exceptional in their customer service. Even got to meet the hotel owner, Rob. First guest of room 104💙

    Stayed in October 2022

  • Reviewed: April 3, 2025

    7.0
    Good but could have been excellent with a little vision and more attention to meeting reasonable customer expectations.
    • Leisure trip
    • Couple
    • Superior Suite with Sea View
    • Stayed 4 nights
    • Submitted from a mobile device

    Noisy AC Grab and Go breakfast was underwhelming

    Attractive location with views of the beach and waterway beyond. Property in good condition. Excellent lift. Exceptional car parking available

    Stayed in April 2025

  • Reviewed: March 26, 2025

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • King Studio
    • Stayed 1 night
    • Submitted from a mobile device

    The air conditioner made terrible noise, making it hard to sleep. They didn't have an outdoor shower to rinse your feet from the beach. For the price, the room with a parking lot view wasn't great.

    Stayed in March 2025

  • Reviewed: January 6, 2025

    6.0
    Pleasant
    • Business trip
    • Couple
    • King Studio
    • Stayed 1 night
    • Submitted from a mobile device

    The AC unit in the studio room is EXTREMELY loud and for almost 500 dollars our room faces the parking lot.

    Location

    Stayed in January 2025

  • Reviewed: January 1, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Studio
    • Stayed 3 nights
    • Submitted from a mobile device

    Aircon is very noisy even if it’s switched off the system is linked to all the rooms so if you a light sleeper it keeps you awake

    Good location small hotel very neat and clean with pleasant and helpful staff

    Stayed in December 2024

  • Reviewed: October 4, 2024

    6.0
    Jupiter deserves a visit.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Air conditioning is a machine inside the room, it suddenly starts a noise, there is no fitness or swimming pool, the small beach has dark water.

    Cleaning

    Stayed in October 2024

  • Reviewed: April 28, 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I was looking for a place specifically with room service it listed that you had room service, but it did not

    It lists that they have room service but they don’t. They give you the menu of the restaurant next-door and then you called down to the desk and they tell you to call the restaurant

    Stayed in April 2024

  • Reviewed: March 12, 2024

    7.0
    Nice, but not worth the money
    • Business trip
    • Solo traveler
    • King Studio
    • Stayed 1 night

    Hotel was not fully booked, and I was given a room right next to the ice machine and elevator overlooking the parking lot. For $300 a night and not fully booked, they could have done better. Kitchen and Microwave provided, but no plates or utensils or paper towels even if you want to reheat something. Annoying sensors on the lights in the room that shut off every 10 minutes if you are not moving around.

    The Rooms are nicely laid out, and spacious. Nice healthy options at Breakfast

    Stayed in March 2024

  • Reviewed: March 1, 2024

    6.0
    The room was clean and well appointed although nothing that special about the furnishings or TV. The hvac was extremely
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Front desk staff was friendly and welcoming. No offer to help with luggage.

    Great location

    Stayed in February 2024

  • Reviewed: September 5, 2023

    6.0
    Nice room, but noisy!
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Air conditioner in the room was super loud. It was like a lawn mower when it turned on, which was every few minutes during the night! Did not sleep it all because of it!

    Nice, clean room, comfortable beds!

    Stayed in September 2023

  • Reviewed: July 24, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Superior Suite with Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    No soap in shower dispenser.

    Nice location. Clean and comfortable

    Stayed in July 2023

  • Reviewed: July 21, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Clean room, the people were very helpful and welcoming. It would be nice to have a pool.

    Stayed in July 2023

  • Reviewed: July 10, 2023

    4.0
    Parking Lot Room 105 Disappointing for $279
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    My room was next to the parking. you open the curtains and the view was to a parking lot. I didn't pay $311 to go to a room with a view to the parking lot. VERY DISAPOINTING. Tried to change it but was $120 additional. If it would had been in a higher floor maybe wouldn't have any major complaint but this room (105) don deserve that price at all. An nothing is said in Booking that you are booking that. The AC was in the room and is VERY noisy. Going on and off every minutes make very difficult to sleep...

    The bathroom was ok. Nothing spectacular but works. The shower was in good temperature and good amount of water. The size ok. The rest of the bathroom good but a little small.

    Stayed in July 2023

  • Reviewed: July 5, 2023

    6.0
    Nice but loud.
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 1 night
    • Submitted from a mobile device

    AC was so loud. up all night. plus my room was right near the elevator and ice machine. lots of noise.

    beautiful place. clean and new

    Stayed in July 2023

  • Reviewed: June 3, 2023

    6.0
    The employees were wonderful. So kind and helpful.
    • Leisure trip
    • Family with young children
    • King Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Had low end coffee in room. No coffee stir sticks or napkins. For an upscale motel the amenities were not good. We also had no hand towels or washcloths in our room.

    Breakfast was not what we expected for this kind of motel. Beach access was very poor, definitely not like pictures.

    Stayed in May 2023

  • Reviewed: April 16, 2023

    7.0
    Clean and small hotel without restaurant
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    It says it has a restaurant bit actually it's just another restaurant on the property and as a hotel guest you have to go on a waitlist as everyone else visiting location. It's expensive.

    The bed, the bathroom, the location and the staff.

    Stayed in April 2023

  • Reviewed: March 24, 2023

    7.0
    I would not stay here again it is not a good value.
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    it is too expensive. the balcony is noisy as the Hvac runs runs right there in your space when trying enjoy the view.

    the location is close to everything in Jupiter we wanted to do. it was very clean with a nice room. good coffee in the lobby. the staff is excellent.

    Stayed in March 2023

  • Reviewed: March 8, 2023

    4.0
    This hotel, although pretty, was not what we expected.
    • Leisure trip
    • Couple
    • Superior Suite with Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    Our suite balcony was half blocked by a tree so the view was quite obstructed. Beach area was a disaster. Every morning it was a huge mess and was never cleaned up the entire 3 days of our stay.

    The breakfast was good. Location good.

    Stayed in March 2023

  • Reviewed: March 1, 2023

    7.0
    average.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    mediocre view… not as promised by booking.com

    clean & well manicured

    Stayed in February 2023

  • Reviewed: February 19, 2023

    6.0
    Fine for a couple of nights.
    • Leisure trip
    • Solo traveler
    • King Studio
    • Stayed 2 nights

    I was surprised there was no restaurant in the hotel, although the cocktail bar/restaurant 100 yards away was good. I thought breakfast was poor - nothing healthy, no fresh fruit, no cereals, no plain yogurts (all high sugar fruit flavours). Air conditioning unit in the room was very noisy.

    Location was OK. Room was really nice and spacious. was surprised there was no restaurant in the hotel, although the cocktail bar/restaurant 100 yards away was good. I thought breakfast was poor - nothing healthy, no fresh fruit, no cereals, no plain yogurts (all high sugar fruit flavours).

    Stayed in February 2023

Showing 76 - 100

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