It was pretty loud, lots of noise from the two room near us .

Loved the room and the staff, all was cleaned and we had easy access to everything!

Stayed in September 2022

Thermostats for the rooms are controlled to stay at its coldest, 68 degrees. Ventless AC units seem too small for the size rooms so we had to buy a fan from the local Walmart to be able to sleep comfortably.

BBQ on site is delicious, staff very friendly and caring. room was very clean and spacious

Stayed in September 2022

The restaurant is independent and was ok but not as full of charm as the rest of the hotel. The staff was a absolutely great though.

The property has a lot of character. Ot is modern but transmits the history of the town.

Stayed in May 2022

Exceptionally decorated with the theme of Music City! Sophisticated Chic

Stayed in August 2022

Snacks not available for purchase after a certain time.

Love the hotel vibe/decor!

Stayed in July 2022

N/A

Lovely rooms in a historic building and walking distance to restaurants and shops

Stayed in July 2022

My only complaint was the coffee machine was too dirty too use.

It was very unique.

Stayed in July 2022

nothing really

the room was fab

Stayed in June 2022

A little pricey, but it is a great location.

Great room and a excellent staff.

Stayed in June 2022

internet was down our first day and lack of communication from staff actually made them think the room was vacant and we hadn’t checked in.

location to downtown and the decor couldn’t be matched

Stayed in June 2022

The staff went above and beyond to make our anniversary the best!

The hotel and their staff is top notch!

Stayed in May 2022

The hotel is beautiful, but it is an old warehouse/mill refurbished into a hotel, and they spent all their money on the decor instead of insulation of any kind on the floors. I was on the third floor above the Southern BBQ restaurant,t and I could hear everything the people on the fourth floor were saying when they had sex, footsteps back and forth, I assume to the bathroom. I did not sleep because my neighbors did not sleep. You can hear the traffic from State Street but it becomes a background noise that you do not pay attention to until a big truck or motorcycle. We expected traffic noise, but listening to the people above me from 1 am to 3 am, then back up at 7 am, was unpleasant. I paid $235, I went to the lobby and asked for a partial refund, but I was told no because I paid through Booking.com. They did offer food at the BBQ, but I told them no, I was exhausted and unhappy. I also did not like the fragrance in the lobby and hallways which makes its way into your room. I think It is Jasmine, not sure.

The decor is gorgeous; the bed is pretty but not functional, and you crawl over the front person to get to the back. The bathroom shower, bathrobes, makeup removal wipes, q-tips, and my favorite rugs outside the shower and commode. The record player was fun, with microphones hanging from the ceiling with lights in them.

Stayed in February 2025

Needed updating

Convenient

Stayed in May 2024

I have been to Marriott hotels for years and this hotel was the worst by far. Hotel building was warm, cart wasn’t available, parking was difficult, reception hostess was the only person there and was in a bad mood since she had been trying to eat. I could go….

Leaving

Stayed in June 2024

Record player on the bed with a record.

Stayed in January 2024

The shower was the worse part, there open door and the amount of hot water.

The location was great.

Stayed in January 2023

there wasn’t much storage so if you’re staying more than a night. it is not family friendly — there was drag performance advertised in the lobby.

The property theme was really neat. The room was very clean.

Stayed in August 2022

We were asked did we want room service each day and I said yes. We received the room and it had not been vacuumed. Crummies everywhere on the floor and the few times in the four days the maid did come they never vacuumed our floors. Some days we got service and some days we did not. The days we got service coffee never got replaced. They made the bed and we got new towels ..that was it. Everything was dusty, cobwebs on the ceiling, a layer of the dust on the tv, and shelf. The shower nozzle was broken, the small mirror in the bathroom was covered in dust. I get that it’s an old remodeled building but overall our room was pretty dirty. It looked good but once you were in it you could see nothing had been dusted or wiped down in a while. Not sure what was going on since they seem so concerned with cleanliness and Covid.

The location was perfect. Nice big parking lot with plenty of spaces. The staff were very nice. The room was well decorated. Wifi worked great. Plenty of drawers and hanging space with iron included.

Stayed in June 2022

No food available for Best Western ....come on...it's not a 250 a night hotel. Way over rated.

Not impressed at all

Stayed in April 2022

style

Stayed in December 2023

Very unique

Stayed in July 2023

No complaints.

comfortable, spacious, unique

Stayed in November 2022

There are no comments available for this review

Stayed in April 2025

There are no comments available for this review

Stayed in March 2025

There are no comments available for this review

Stayed in March 2025